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Hi Josef,
In your post you said
* "Most parts are ordered from China. You get a sample, you order a batch
of 100, 500 or 1000 pieces."*
I really believe that the fault lies largely with the company ordering the
parts.
If a sample is supplied it behooves the purchaser to thoroughly inspect and
test the sample. The BJ8 water pumps are a classic example. Anyone with
just a little experience in the rebuilding of water pumps could easily have
disassembled such a sample and determined that the internal parts were not
the same as the original pump and were just not up to the job.
As an individual I have managed to source the original seal and bearing
from reputable suppliers.
Using those parts it would have been a lot easier to have the castings made
to the original specifications and an exact replica pump then produced.
The pumps that BMC produced were developed over many years and to casually
discard all that experience and think that one can easily design an
externally similar pump using adapted modern parts that will be reliable,
without extensive testing, is total folly.
On another note Bob is absolutely correct in that owners will opt for
reproduction parts over restored originals every time in the mistaken
belief that "new is better". Unfortunately the "disposable society" has
conditioned the most people to believe that new is always better!!
>From hard learned experience I will ALWAYS opt for a good restorable
original component over a new replacement every time even if it costs a lot
more.
Flame away!!!
Michael S
BN1 #174
On Mon, Mar 2, 2015 at 4:11 AM, josef-eckert@t-online.de <
josef-eckert@t-online.de> wrote:
> Sorry, but this is very naive thinking. I am working part time for a big
> parts supplier here in Europe.
> Most parts are ordered from China. You get a sample, you order a batch of
> 100, 500 or 1000 pieces. Perhaps you get 5% customer complains, which is
> normal, when the batch is slightly faulty you may get 10% customer
> complains. When its more you will have to think about the issue. When there
> are no complains, parts are not sent back, all is fine, even parts are
> faulty and customers fix on their oown. Often thee are no complains, even
> the part is faulty, but its cheaper than the similar part from the
> competitor.
> To put in a quality control in the system would raise the net purchase
> price to a double or tripple. Customers move to the competitor, as you
> can`t sell it to the prize your competitor does. You may not believe the
> low purchase prize of these parts from China, but you need to buy batches
> of at least 100 parts. So when they are faulty you need to sell most of
> them before you look for a different supplier. You can`t send these parts
> back, as delivery costs are higher than the parts value and Chinese
> suppliers are not very customer friendly.
>
> Josef Eckert
> Konigswinter/Germany
>
>
> -----Original-Nachricht-----
> Betreff: Re: [Healeys] water pumps and other repro parts
> Datum: Sun, 01 Mar 2015 15:37:05 +0100
> Von: "John Davidson" <jdavidso@shaw.ca>
> An: "'Magnus Karlsson'" <magnuskarlsson@bornet.net>, "'Andy'" <
> sneddon@xsmail.com>
>
> I agree that such a listing would be a very valuable tool both for the
> owner
> and the restorer to implicitly apply pressure to the industry. This
> potentially will be seen by some in the industry as an opportunity to
> justify higher pricing to eliminate the poor quality problems. The list
> should be written in the positive as this will reduce the potential for any
> legal actions as the list only contains those who have provided the proper
> part as close to original as technology improvements allow. This list would
> need to be "live" as there are suppliers who will genuinely not know that
> their suppliers/manufacturers have not met the "standard of acceptance" but
> who would respond properly to being notified of the problem.
>
> John R Davidson, BN2, AN5
> H (204) 895-4523, C (204) 295-9207
>
>
>
>
> _______________________________________________
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>
>
--
*If you can't fix it with a hammer, you've got an electrical problem.*
--001a113497704cda650510423b77
Content-Transfer-Encoding: quoted-printable
<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-family:comic sa=
ns ms,sans-serif;font-size:small">Hi Josef,<br></div><div class=3D"gmail_de=
fault" style=3D"font-family:comic sans ms,sans-serif;font-size:small">In yo=
ur post you said<i> "Most parts are ordered from China. You get a samp=
le, you order a batch of 100, 500 or 1000 pieces."<br></i></div><div c=
lass=3D"gmail_default" style=3D"font-family:comic sans ms,sans-serif;font-s=
ize:small">I really believe that the fault lies largely with the company or=
dering the parts. <br></div><div class=3D"gmail_default" style=3D"font-fami=
ly:comic sans ms,sans-serif;font-size:small">If a sample is supplied it beh=
ooves the purchaser to thoroughly inspect and test the sample. The BJ8 wate=
r pumps are a classic example. Anyone with just a little experience in the =
rebuilding of water pumps could easily have disassembled such a sample and =
determined that the internal parts were not the same as the original pump a=
nd were just not up to the job. <br></div><div class=3D"gmail_default" styl=
e=3D"font-family:comic sans ms,sans-serif;font-size:small">As an individual=
I have managed to source the original seal and bearing from reputable supp=
liers. <br>Using those parts it would have been a lot easier to have the ca=
stings made to the original specifications and an exact replica pump then p=
roduced. <br></div><div class=3D"gmail_default" style=3D"font-family:comic =
sans ms,sans-serif;font-size:small">The pumps that BMC produced were develo=
ped over many years and to casually discard all that experience and think t=
hat one can easily design an externally similar pump using adapted modern p=
arts that will be reliable, without extensive testing, is total folly. <br>=
</div><div class=3D"gmail_default" style=3D"font-family:comic sans ms,sans-=
serif;font-size:small">On another note Bob is absolutely correct in that ow=
ners will opt for reproduction parts over restored originals every time in =
the mistaken belief that "new is better". Unfortunately the "=
;disposable society" has conditioned the most people to believe that n=
ew is always better!!<br>From hard learned experience I will ALWAYS opt for=
a good restorable original component over a new replacement every time eve=
n if it costs a lot more. <br></div><div class=3D"gmail_default" style=3D"f=
ont-family:comic sans ms,sans-serif;font-size:small">Flame away!!!<br><br><=
/div><div class=3D"gmail_default" style=3D"font-family:comic sans ms,sans-s=
erif;font-size:small">Michael S<br></div><div class=3D"gmail_default" style=
=3D"font-family:comic sans ms,sans-serif;font-size:small">BN1 #174<br></div=
></div><div class=3D"gmail_extra"><br><div class=3D"gmail_quote">On Mon, Ma=
r 2, 2015 at 4:11 AM, <a href=3D"mailto:josef-eckert@t-online.de";>josef-eck=
ert@t-online.de</a> <span dir=3D"ltr"><<a href=3D"mailto:josef-eckert@t-=
online.de" target=3D"_blank">josef-eckert@t-online.de</a>></span> wrote:=
<br><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-lef=
t:1px #ccc solid;padding-left:1ex">Sorry, but this is very naive thinking. =
I am working part time for a big parts supplier here in Europe.<br>
Most parts are ordered from China. You get a sample, you order a batch of 1=
00, 500 or 1000 pieces. Perhaps you get 5% customer complains, which is nor=
mal, when the batch is slightly faulty you may get 10% customer complains. =
When its more you will have to think about the issue. When there are no com=
plains, parts are not sent back, all is fine, even parts are faulty and cus=
tomers fix on their oown. Often thee are no complains, even the part is fau=
lty, but its cheaper than the similar part from the competitor.<br>
To put in a quality control in the system would raise the net purchase pric=
e to a double or tripple. Customers move to the competitor, as you can`t se=
ll it to the prize your competitor does. You may not believe the low purcha=
se prize of these parts from China, but you need to buy batches of at least=
100 parts. So when they are faulty you need to sell most of them before yo=
u look for a different supplier. You can`t send these parts back, as delive=
ry costs are higher than the parts value and Chinese suppliers are not very=
customer friendly.<br>
<br>
Josef Eckert<br>
Konigswinter/Germany<br>
<br>
<br>
-----Original-Nachricht-----<br>
Betreff: Re: [Healeys] water pumps and other repro parts<br>
Datum: Sun, 01 Mar 2015 15:37:05 +0100<br>
Von: "John Davidson" <<a href=3D"mailto:jdavidso@shaw.ca";>jdav=
idso@shaw.ca</a>><br>
An: "'Magnus Karlsson'" <<a href=3D"mailto:magnuskarls=
son@bornet.net">magnuskarlsson@bornet.net</a>>, "'Andy'&quo=
t; <<a href=3D"mailto:sneddon@xsmail.com";>sneddon@xsmail.com</a>><br>
<span class=3D"im HOEnZb"><br>
I agree that such a listing would be a very valuable tool both for the owne=
r<br>
and the restorer to implicitly apply pressure to the industry. This<br>
potentially will be seen by some in the industry as an opportunity to<br>
justify higher pricing to eliminate the poor quality problems. The list<br>
should be written in the positive as this will reduce the potential for any=
<br>
legal actions as the list only contains those who have provided the proper<=
br>
part as close to original as technology improvements allow. This list would=
<br>
need to be "live" as there are suppliers who will genuinely not k=
now that<br>
their suppliers/manufacturers have not met the "standard of acceptance=
" but<br>
who would respond properly to being notified of the problem.<br>
<br>
John R Davidson, BN2, AN5<br>
H <a href=3D"tel:%28204%29%20895-4523" value=3D"+12048954523">(204) 895-452=
3</a>, C <a href=3D"tel:%28204%29%20295-9207" value=3D"+12042959207">(204) =
295-9207</a><br>
<br>
<br>
<br>
<br>
</span><div class=3D"HOEnZb"><div class=3D"h5">____________________________=
___________________<br>
nk">http://www.team.net/donate.html</a><br>
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<br>
</div></div></blockquote></div><br><br clear=3D"all"><br>-- <br><div class=
=3D"gmail_signature"><div dir=3D"ltr"><div><div dir=3D"ltr"><i><font><span =
style=3D"color:black">If you can't fix it with a hammer, you've got=
an electrical problem.</span></font></i><br><br><div></div><div></div><div=
></div></div></div></div></div>
</div>
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