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RE: Ebay refund protocol

To: "Jeff McNeal" <jmcneal@ohms.com>, "Triumphs" <triumphs@autox.team.net>
Subject: RE: Ebay refund protocol
From: "Mark Gendron" <mgendron@speakeasy.org>
Date: Thu, 30 Nov 2000 09:51:19 -0800
Why not leave an additional, positive feedback that explains the
circumstances, and retracts your previous negative feedback?

> From: Jeff McNeal
>
> About four weeks after the aution ended, I received a card from the widow
of
> the seller, who enclosed my uncashed check and the mass card from her
> husband's funeral, who had been killed by a drunk driver a day or two
after
> the auction and was unable to ship the parts.  I felt absolutely horrified
> and tried to get eBay to remove the negative comment.

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