Mark,
I just wanted to say that I think your idea is a pretty darn good one.
My worst experience with eBay was after leaving negative feedback for
someone who ignored my e-mail and failed to deliver the parts I won in the
auction.
About four weeks after the aution ended, I received a card from the widow of
the seller, who enclosed my uncashed check and the mass card from her
husband's funeral, who had been killed by a drunk driver a day or two after
the auction and was unable to ship the parts. I felt absolutely horrified
and tried to get eBay to remove the negative comment. "Sorry" they said,
"it's against our policy". Even though my negative feedback certainly
cannot hurt this gent, it troubled me greatly that eBay would let my
negative feedback stand even after providing substantial proof that the
seller was deceased. Shame on eBay, and I told them they should re-examine
their policy.
Best wishes,
Jeff in San Diego
'67 RHD Spitfire Mk3 aka "Mrs. Jones"
'68 LHD Spitfire Mk3 frame-off resto project
The Totally Triumph Garage forums -- moderated, focused, friendly!
http://www.ohms.com/cgi-bin/dcforum/dcboard.cgi
...plus a few other surprises!
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
----- Original Message -----
From: Mark Gendron <mgendron@speakeasy.org>
To: Triumphs <triumphs@autox.team.net>
Cc: Bob Kramer <rgk@flash.net>; Craig D. Niederst <niederst@telerama.com>;
Trevor Boicey <tboicey@brit.ca>
Sent: Thursday, November 30, 2000 8:31 AM
Subject: RE: Ebay refund protocol
>
> Ebay's negative feedback system is inadequate to fully explain the
> situation. How much can you say in 80 characters or less?
>
> I recommend that any negative feedback contain simply a link to a web page
> where you can explain the circumstances at length. You can provide a full
> explanation of the situation, along with copies of your post-sale e-mail.
> You can also use the space to explain that the negative feedback against
you
> (if any) is nothing more than retaliation. The other party MIGHT concoct a
> believable story and put it on a web page of his own, but probably not.
> After all, this
> guy is too lazy to trace a money order.
>
>
> > From: Trevor Boicey
> >
> > The negative feedback situation is basically a
> > big failure.
> >
> > The reason is because when you leave bad feedback
> > for someone, 99% of the time they leave bad feedback
> > for you as well.
> >
> > It ends up as a mudslinging competition, which as the
> > saying goes, you can't win.
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