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business ethics

To: <triumphs@autox.team.net>
Subject: business ethics
From: "Fred Thomas" <vafred@erols.com>
Date: Tue, 30 May 2000 15:31:28 -0400charset="iso-8859-1"
Cc: <spitfires@autox.team.net>
Listers, these are a couple of business practices I recently encountered and
am not sure I like dealing with these people again, so your thoughts or
comments.

# 1- I can repair it for you in 5 to 6 weeks or you pay a 25.00 fee and I'll
get it back to you in 3 days. What about the other people that are waiting
5/6 weeks, is this fair to them, why not just charge 25.00 more in the first
place

# 2- I do not issue a refund on return parts, only credit toward your next
purchases.

# 3- I charge a 25% restocking fee on all returned parts !!!



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