Marcus: did you catch a name?
"Somebody has to do something, and it's just incredibly pathetic that it
has to be us." - Jerry Garcia
Dana P. Henry
dphenry@americanteleport.com
----------
> From: Marcus Tooze <mtooze@tan.unl.edu>
> To: triumphs@autox.team.net
> Subject: TRF tech line...not v. nice
> Date: Monday, February 10, 1997 5:16 PM
>
>
> Heres a quick story,
>
> I just got off the phone with the TRF tech line. I called them because
> there is a bushing on my TVR that I suspect is from a spitfire (upper and
lower
> inner a-arm front susp.). I wanted somebody to measure one
> to see if it matched the one I have on my TVR, if it did...I
> would then purchase it. The guy asked me if I had a TR part number, to
> which I replied no, but it looked a lot like a spit a-arm bushing,
> could he measure it for me. The guy launcehd into a monologue about
> how I should call a TVR dealer, or Gene Bird to get one. I said they
> didn't have them available. He then carried on saying how
> this wasn't how they normally conducted business and that he needed
> a part number and couldn't go running around measuring bushings (I only
> wanted him to measure one, the spit one). This
> went on for 10 minutes, with me saying "but, I only want you
> to measure one..." only to be interupted
> in mid-sentence by him telling me how I should call TVR for the part.
> Finally he broke down
> and looked up the number on the computer to go get a bushing to measure.
> Out of stock.
>
> I've never ordered anything from TRF for the whole time I've I've
> owned/ran british cars, because they are always out of stock and they are
> expensive. This mans rudeness pretty much capped it for me....
>
> marcus
>
>
> ----- End Included Message -----
|