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Re: TRF tech line...not v. nice

To: Marcus Tooze <mtooze@tan.unl.edu>
Subject: Re: TRF tech line...not v. nice
From: Lenny Seidman <lseidman@erols.com>
Date: Mon, 10 Feb 1997 18:23:39 -0500
Cc: triumphs@Autox.Team.Net
References: <9702102216.AA08544@fish.calmit.unl>
Why don't you call Moss or Victoria British and see if they will go get
one from stock and measure it for you  and then let us know before you
bad mouth TRF. Better yet, just order the part and if it's not the right
one return it. Or buy something from the TRF, then complain about them.
Some people just can't take NO for an answer and blame someone else!


Marcus, Get a life,
Lenny Seidman



Marcus Tooze wrote:
> 
> Heres a quick story,
> 
> I just got off the phone with the TRF tech line. I called them because
> there is a bushing on my TVR that I suspect is from a spitfire (upper and 
>lower
> inner a-arm front susp.). I wanted somebody to measure one
> to see if it  matched the one I have on my TVR, if it did...I
> would then purchase it. The guy asked me if I had a TR part number, to
> which I replied no, but it looked a lot like a spit a-arm bushing,
> could he measure it for me. The guy launcehd into a monologue about
> how I should call a TVR dealer, or Gene Bird to get one. I said they
> didn't have them available.  He then carried on saying how
> this wasn't how they normally conducted business and that he needed
> a part number and couldn't go running around measuring bushings (I only
> wanted him to measure one, the spit one). This
> went on for 10 minutes, with me saying "but, I only want you
> to measure one..." only to be interupted
> in mid-sentence by him telling me how I should call TVR for the part.
>  Finally he broke down
> and looked up the number on the computer to go get a bushing to measure.
> Out of stock.
> 
> I've never ordered anything from TRF for the whole time I've I've
> owned/ran british cars, because they are always out of stock and they are
> expensive. This mans rudeness pretty much capped it for me....
> 
> marcus
> 
> ----- End Included Message -----
-- 
Lenny Seidman
Elkins Park, Pennsylvania, USA  
email: lseidman@erols.com

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