YOU WROTE:
>Piece of advise. If you have a problem, don't telephone. Send >them a
letter, be polite and explain what you wanted, what >you got and why you
think there is a problem. Most people are >turned off by ranting irate
customers and don't respond at all.
>Just my 2 cents.
I have written 2 letters with no answer. The only response that I can raise
out of these folks is when I phone them. It is really frustrating. I have
called Hemmings Motor News. They have a lady named Carol Peacock who handles
problems with advertisers. They will contact J&P. They have more leverage
than most consumers.
Ken Nachman
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