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RE: Bad Vendor Experience

To: "british-cars@autox.team.net" <british-cars@autox.team.net>, "rtr@tsquare.com" <rtr@tsquare.com>, "triumphs@autox.team.net" <triumphs@autox.team.net>
Subject: RE: Bad Vendor Experience
From: Wes Grady <wesgrady@csbh.mhv.net>
Date: Thu, 23 May 1996 14:08:53 -0400
Piece of advise.  If you have a problem, don't telephone.  Send them a letter, 
be polite and explain what you wanted, what you got and why you think there is 
a problem.  Most people are turned off by ranting irate customers and don't 
respond at all.

Just my 2 cents.

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