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[Healeys] Fw: Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage

To: "healeys@autox.team.net" <healeys@autox.team.net>
Subject: [Healeys] Fw: Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672
From: warthodson--- via Healeys <healeys@autox.team.net>
Date: Sat, 5 Aug 2023 22:32:50 +0000 (UTC)
Delivered-to: mharc@autox.team.net
Delivered-to: healeys@autox.team.net
References: <bef8972cf7f5c710f6c344dc31477f3eec3b8436@webmail> <1382100581.1382953.1691084800680@mail.yahoo.com> <BYAPR15MB287110790326FE13A1294708BD08A@BYAPR15MB2871.namprd15.prod.outlook.com> <1910582713.226831.1691241156790@mail.yahoo.com>
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=20

   ----- Forwarded Message ----- From: warthodson@aol.com <warthodson@aol.c=
om>To: Ken Hyndman <hyndmank@mossmotors.com>Sent: Saturday, August 5, 2023 =
at 08:12:36 AM CDTSubject: Re: [Healeys] Fw: 851-310 Gas Tank Strap - Too t=
hick - Westport Vintage Restorations 7-553606 - 5-6162672
  Ken,I am disappointed by your reply.=C2=A0=C2=A0Of course all your invent=
ory is the same. It is your specification that is incorrect.Even though the=
 Healey mailing list agrees with me that the Moss specification is too thic=
k & I offered to send you additional photos & samples of original padding m=
aterial you apparently have no interest is correcting the error in your spe=
cification. "No thanks. We will just keep selling the incorrect parts becau=
se most customers don't waste their time trying to correct our problems." T=
hat is not a good message to send to your customers.By the way, where did y=
ou get 3/32" for the thickness of the padding? All my correspondence has in=
dicated 1/8"?=C2=A0Gary Hodson
    On Thursday, August 3, 2023 at 03:42:57 PM CDT, Ken Hyndman <hyndmank@m=
ossmotors.com> wrote: =20
=20
=20
Gary,
=20
All our stock of the 851-310 straps are the same.
=20
They can be returned or perhaps take off the padding off and put some 3/32=
=E2=80=9D gasket material in their place.
=20
The split leg rivets should be able to re-use.
=20
Ken
=20
 =C2=A0
=20





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   =20
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<html><head></head><body><div class=3D"ydpffdf53ceyahoo-style-wrap" style=
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        <div><br></div><div><br></div>
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        </div><div id=3D"ydpccfc7d9ayahoo_quoted_2269685939" class=3D"ydpcc=
fc7d9ayahoo_quoted">
            <div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, s=
ans-serif;font-size:13px;color:#26282a;">
                <div>----- Forwarded Message -----</div>
                <div><b>From:</b> warthodson@aol.com &lt;warthodson@aol.com=
&gt;</div><div><b>To:</b> Ken Hyndman &lt;hyndmank@mossmotors.com&gt;</div>=
<div><b>Sent:</b> Saturday, August 5, 2023 at 08:12:36 AM CDT</div><div><b>=
Subject:</b> Re: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westpor=
t Vintage Restorations 7-553606 - 5-6162672</div><div><br></div>
                <div><div id=3D"ydpccfc7d9ayiv1905698552"><div style=3D"fon=
t-family:Comic Sans MS, sans-serif;font-size:16px;" class=3D"ydpccfc7d9ayiv=
1905698552ydp5c792611yahoo-style-wrap"><div></div>
        <div dir=3D"ltr">Ken,</div><div dir=3D"ltr">I am disappointed by yo=
ur reply.&nbsp;&nbsp;</div><div dir=3D"ltr">Of course all your inventory is=
 the same. It is your specification that is incorrect.</div><div dir=3D"ltr=
">Even though the Healey mailing list agrees with me that the Moss specific=
ation is too thick &amp; I offered to send you additional photos &amp; samp=
les of original padding material you apparently have no interest is correct=
ing the error in your specification. "No thanks. We will just keep selling =
the incorrect parts because most customers don't waste their time trying to=
 correct our problems." That is not a good message to send to your customer=
s.</div><div dir=3D"ltr">By the way, where did you get 3/32" for the thickn=
ess of the padding? All my correspondence has indicated 1/8"?&nbsp;</div><d=
iv dir=3D"ltr">Gary Hodson</div><div dir=3D"ltr"><br clear=3D"none"></div>
       =20
        </div><div id=3D"ydpccfc7d9ayiv1905698552yqt54315" class=3D"ydpccfc=
7d9ayiv1905698552yqt9158439476"><div id=3D"ydpccfc7d9ayiv1905698552ydpd6f07=
f87yahoo_quoted_1499490329" class=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yah=
oo_quoted">
            <div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, s=
ans-serif;font-size:13px;color:#26282a;">
               =20
                <div>
                    On Thursday, August 3, 2023 at 03:42:57 PM CDT, Ken Hyn=
dman &lt;hyndmank@mossmotors.com&gt; wrote:
                </div>
                <div><br clear=3D"none"></div>
                <div><br clear=3D"none"></div>
                <div><div id=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv59302=
24807">
<div class=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807WordSection1"=
>
<p class=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">Gary=
,</p>=20
<p class=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">All =
our stock of the 851-310 straps are the same.</p>=20
<p class=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">They=
 can be returned or perhaps take off the padding off and put some 3/32=E2=
=80=9D gasket material in their place.</p>=20
<p class=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">The =
split leg rivets should be able to re-use.</p>=20
<p class=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal">Ken<=
/p>=20
<p class=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal"> &nb=
sp;</p>=20
<div id=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807yqt91847" class=
=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807yqt9567997871"><div id=
=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807ydp33427958yahoo_quoted=
_1827100226"><div><div><div id=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv593=
0224807ydp33427958yiv1821168408"><div><div><div><blockquote style=3D"border=
:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left=
:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt;"><div><div><d=
iv><div><div><div><div><div><div><div><div><div><div><blockquote style=3D"m=
argin-top:5.0pt;margin-bottom:5.0pt;"><div><div><div><div style=3D"border:n=
one;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in;"><div><p clas=
s=3D"ydpccfc7d9ayiv1905698552ydpd6f07f87yiv5930224807MsoNormal"><br></p></d=
iv></div></div></div></div></blockquote></div></div></div></div></div></div=
></div></div></div></div></div></div></div>=20
</blockquote>
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