Also Autozone (by phone):
Me: I need an end link for 1989 Volvo 740 front anti-roll bar
SK: A whuu?
Me: an end link for the front bar of a Volvo 740
SK: Whut kind of car?
Me: A Volvo 740
SK: Who makes that?
Me: Volvo
SK: Whut kind of car?
Me: 740
SK: Hang on (rapid talking in background)
SK2: Now, what do you need?
Me: I need an end link for 1989 Volvo 740 front anti-roll bar
SK2: A whut?
Me: (A little angry) Do you carry end links for front bars?
SK2: Yes, for what kind of car?
Me: A Volvo
SK2: Who makes that, Ford?
Me: (Very angry) Volvo is the car maker. Volvo makes cars!
SK2: Oh, let me look (long pause, sound of pages flipping and keys clicking)
SK2: You say a Volvo? I don't find any listing for Volvo.
Me: (Still steamed, spoken with spaces between each word as if talking
to a toddler) Do you carry end links for front bars?
SK2: Yes
Me: Can you tell me if you have an endlink, threaded on both ends, that
measures X
SK2: Nope, you'll have to bring it in so we can look at it.
Me: (Slams phone down)
This is pretty much word-for-word a conversation I had over 5 years ago.
I still remember almost every syllable of the conversation due to how
angry it made me. My buddy was listening in on my end and told me he was
surprised I didn't jump through the phone line and strangle the kid(s).
Either I was very much being played by two employees on a Saturday
afternoon who had decided they were going to see how difficult they
could make life for phone callers, or Autozone purposely hires the
people who are least qualified to be behind the counter of an auto parts
store.
Jon
Mark wrote:
> Autozone:
>
> Me: Hi, I need to look at your radiator hoses to see if I can find one to
> fit something.
>
> SK: (Stupid Kid) Sorry you can't go behind the counter.
>
> Me: Ok, I understand.....Thanks
>
> SK: Wait, what is if for?
>
> Me: Austin Healey
>
> SK: Who makes it?
>
> Me: Austin Healey
>
> SK: Who?
>
> Me: Austin Healey
>
> SK: Hey Joe, you ever heard of a Aston Harley
>
> Me: Austin Healey
>
> Joe: We don't sell bike parts!
>
> SK: Oh, here it is in the computer. What year?
>
> Me: 1954
>
> SK: I don't show that year.
>
> Me: Ok forget it!
>
> SK: They didn't make one in 1954
>
> Me: I have one
>
> SK: Are you sure of the year?
>
> Me: Yep
>
> SK: What is it you needed again?
>
> Me: Radiator Hose
>
> SK: Why don't you just take a look at what we have?
>
> Me: OK, isn't that where we started?
>
> SK: Huh?
>
> Me: I found something I can use.
>
> SK; Let me look it up; the computer shows it fits a 1974 Buick (or
> something)
>
> Me: It's ok I will cut it to fit
>
> SK: You know if you cut it you can't return it!
>
> Me: Yep
>
> SK: This part has a life time warranty
>
> Me: On a hose?
>
> SK: Yes
>
> Me: Even if I cut it?
>
> SK: Huh?
|