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RE: [TR] Trunk seal/door seal

To: "'Arakelian, Peter'" <arakelianp@mossmotors.com>,
Subject: RE: [TR] Trunk seal/door seal
From: "Bob Danielson" <75TR6@tr6.danielsonfamily.org>
Date: Thu, 29 Jun 2006 08:07:40 -0400
 Peter,
Thanks for your help but I think we all INCORRECTLY assume that you are the
conduit to getting things fixed at Moss. I learned my lesson with the
blanking plate and found your Tech guys to be super responsive and concerned
about a "bad" part. I should have followed Moss policy and gone to them
immediately.

Bob Danielson
1975 TR6
http://tr6.danielsonfamily.org 



-----Original Message-----
From: owner-triumphs@autox.team.net [mailto:owner-triumphs@autox.team.net]
On Behalf Of Arakelian, Peter
Sent: Wednesday, June 28, 2006 5:36 PM
To: triumphs@autox.team.net
Subject: [TR] Trunk seal/door seal

Ok, folks, now we are on TR3 seals.

< Moss Spare Trunk gasket for the TR3A. What a mess. I have a complete set
of rubber trim and gaskets from Moss. Doors, windows, trunk, etc. I hope the
rest work. I can imagine trying to send them back with any luck..>

First, did you contact anyone at Moss R&D yet?  What's wrong with the trunk
seal?  Did you get it from Moss direct? Or from a Moss distributor? We have
developed it to original profile from factory drawings, and made it from a
very soft compound.  Test fit on our TR3 for crush - so much better than
what was previously available.  Moss return policy is the most generous -
send them back.

<Along these lines, the lower door seals for the TR3 that Moss offers,
649-020, don't seem to crush at all when in use>

Again, did you contact R&D at Moss?

As has been said, we cannot fix problems we don't know about.  I am but one
person who helps when he can.  It is the function of our R&D guys to fix
these problems, if they know about them.  You can go to the web site, click
contact us and get phone numbers for tech or send an e-mail from there.
They will respond.

I know I am running long, and I hope this has been taken in the spirit I
have intended.  To help, not hurt.  We need feedback; we have no product
reports on either item.

If you feel the need, my flame suit is on!  But I don't deserve it.

Peter Arakelian
Purchasing Agent
Moss Motors, Ltd.
(805) 679-7214
(805) 692-2510 Fax
arakelianp@mossmotors.com


 

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