Not all Sears tools are Craftsman tools. I think that now a days,
only their top of the line ratchets and such are Craftsman. Don't
know anything about torque wrenchs though.
Drew
On Jun 8, 1:09pm, Isaac Crow wrote:
> Subject: Re: Announcements & problems
>
> The text I always see says something along the lines of:
> "Craftsman hand tools are guaranteed to provide complete satisfaction. If at
any
> time it does not, it may be returned for free replacement."
> Never has ANY exclusions, so I would complain LOUDLY, even if there is some
fine
> print on the torque wrench package.
>
> Isaac Crow
>
> dmjbaker wrote:
>
> > I bought a torque wrench a few years ago and it has a plastic handle which
> > cracked and was told that it was out of warranty. It seems that torque
wrench's
> > have only a 60 day warranty. I have not been to, or plan to go to another
sears
> > store since.
> >
> > --
> > John Baker
> > DMJBAKER@EROLS.COM
> > 1978 Triumph Spitfire (FM73931U) 85% finished off-frame restoration
> > 1965 Triumph Spitfire (FC61896) In my shed waiting for its turn
> >
> > fred thomas wrote:
> >
> > > Malcolm Walker wrote:
> > > >
> > > > On Mon, 8 Jun 1998, Nathan Coraor wrote:
> > > >
> > > > > 1 year? I thought Craftsman tools were lifetime warranty...
> > > >
> > > > Craftsman HAND tools have a "forever" warranty. Most power tools have
a 2
> > > > year warranty (extendable to those who wish to pay). Power tools out
of
> > > > the bargain bin have a 1 year warranty.
> > > >
> > > > At least, that's how it works at our local Sears.
> > > >
> > > > -Malcolm
> > > Sears trademark is "Satisfaction Guaranteed or Your Money Back", makes no
> > > difference if its a power tool or a rug, tire or TV, you are the sole
> > > judge of "Satisfaction", Sears Permanent Bulletin # 069 =the bulletin
> > > also states = "no one (inc. store mgr.) has the right to deny
> > > satisfaction to the customer".
>
>
>-- End of excerpt from Isaac Crow
--
Drew Rogge
drew@pixar.com
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