Sorry to keep this mailing question going, but I do have a few remarks
that Listers may be interested in. If you have no interest in mailing etc.
delete now.
I usually ship US Priority mail. The mailing cost is little more than
regular mail, ensures prompt delivery, and they usually take a little more
care of the parcels sent this way.
I use UPS only for items too heavy to send this way. The usual local
driver, and his stand-in, are excellent people, and will do just about
anything for their customers. We live way off the beaten track, and they
are the most helpful people. However, this can't be said for the folks who
work in the larger offices. We don't usually ship anything c.o.d. Last
year we shipped a large item, c.o.d. at the buyers request, through UPS.
We never received his cheque. It was deposited in UPS bank account, and it
took months to get them to refund it to us. Because of this blunder, and
the numerous long distance telephone calls, I was eventually able to
negotiate a credit with them. At Christmas I wanted to use some of that
credit to send a parcel to my family in England. I learnt, yesterday, that
when the parcel arrived in the UK my family had to pay the shipping charges
of #70 sterling to receive it. OK, another telephone call, and they are
supposed to be sending a refund cheque to my brother, but why should any of
this be necessary?
I receive things through UPS all the time, but I try very hard not to
use
them to send, and prefer to use the Priority mail. Items reach their
destination, and there is no confusion.
If I have a large item, especially one that needs careful packing, I
ship
it by carrier, who injects foam into the crate they build for it. This is
expensive, but well worth the trouble and expense, especially if the item
is being used in a concours restoration. I sent some new Sunbeam fenders
this way, at a cost of $250.00, but well worth the money for everyone's
peace of mind.
Just my own $0.02 cents worth.
Elizabeth Jones
Comfort, TX
At 09:22 AM 3/2/99 -0600, type79@ix.netcom.com wrote:
>On 03/02/99 09:37:57 you wrote:
>>
>>I sell car parts mail order and would like to pass on some
>>advise about UPS "insurance". I once shiped a sway bar (1 inch
>>thick spring steel) to a custumer who received it bent. I tried
>>to collect $60 for the damage and was informed that the sway bar
>>had not been packed well enough. I told them in would have taken
>>literally tons of force to bend it, but to no avail. Lesson: UPS
>>insurance is for lost articles only. (I hear that a
>>professional packer will insure for damage.)
>>
>>I doubt that the seller mentioned received anything from ups.
>>
>>
>
>Hi,
>I beg to differ on that. First a disclaimer: I don't work for UPS.
>
>I have worked with UPS insurance as a buyer and as a seller. UPS has
>defined packing guidelines for articles sent through them. These can be
>viewed at their site: http://www.ups.com/
>
>Basically, they recommend 4" of packing on all sides and require a
>minimum of 2" on all sides. I believe they also mention that corrugated
>boxes should not be reused and should be sturdy so as to "do their job".
>
>In my experience, if those guidelines are met, reimbursement is made
>without question or hesitation.
>
>For the ultimate protection, use a service like Mailboxes, Etc. (I don't
>work them either.) and let them pack it. Then, if UPS denies coverage,
>Mailboxes, Etc. will cover it.
>
>This subject is a sore point with me as I sometimes purchase item from
>eBay sellers. The overwhelming majority of these sellers seem to assume
>that the US Postal Service and UPS are in the egg business and Never
>toss a box Nor place anything on top of something else.
>
>I'm getting dizzy on this soap box. Time to get down.
>
>Jay Fishbein, CT
>
>
>
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