I worked for the Post Office at one time, They are great on insurance,
This is from first hand knowledge. I prefer to use them my self.
Just my .02 Carl E.
type79@ix.netcom.com wrote:
> On 03/02/99 09:37:57 you wrote:
> >
> >I sell car parts mail order and would like to pass on some
> >advise about UPS "insurance". I once shiped a sway bar (1 inch
> >thick spring steel) to a custumer who received it bent. I tried
> >to collect $60 for the damage and was informed that the sway bar
> >had not been packed well enough. I told them in would have taken
> >literally tons of force to bend it, but to no avail. Lesson: UPS
> >insurance is for lost articles only. (I hear that a
> >professional packer will insure for damage.)
> >
> >I doubt that the seller mentioned received anything from ups.
> >
> >
>
> Hi,
> I beg to differ on that. First a disclaimer: I don't work for UPS.
>
> I have worked with UPS insurance as a buyer and as a seller. UPS has
> defined packing guidelines for articles sent through them. These can be
> viewed at their site: http://www.ups.com/
>
> Basically, they recommend 4" of packing on all sides and require a
> minimum of 2" on all sides. I believe they also mention that corrugated
> boxes should not be reused and should be sturdy so as to "do their job".
>
> In my experience, if those guidelines are met, reimbursement is made
> without question or hesitation.
>
> For the ultimate protection, use a service like Mailboxes, Etc. (I don't
> work them either.) and let them pack it. Then, if UPS denies coverage,
> Mailboxes, Etc. will cover it.
>
> This subject is a sore point with me as I sometimes purchase item from
> eBay sellers. The overwhelming majority of these sellers seem to assume
> that the US Postal Service and UPS are in the egg business and Never
> toss a box Nor place anything on top of something else.
>
> I'm getting dizzy on this soap box. Time to get down.
>
> Jay Fishbein, CT
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