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RE: NON LBC - Triumph Support Vehicle

To: "Gambony, Jim" <jim.gambony@eds.com>, Spitfires@autox.team.net
Subject: RE: NON LBC - Triumph Support Vehicle
From: jak0pab@jak10.med.navy.mil (Bowen, Patrick A. RP2)
Date: Fri, 05 Feb 1999 13:30:09
Well,  Here is the story as it unfolds.  I took the car in and the Front
intake manifold gasket seal is leaking heavily and there is a leak in the
back of the engine where they use to put distributors.  Of all the work I
have done on cars this is not a normal leak.  He quoted 6 hours labor, at
$60 and hour, and about $70 for parts (thats one pretty expensive gasket!)
bringing the total to $430 before tax.  But since I am such a valued
customer (B******t)  He said they would do it for $250.  I am not happy
with this, but I don't imagine I will get any better.  I don't have the
time to fix it myself, so I will probably end up paying the *** $250.  I
was so mad I almost went out and just bought a new car last night - mine
that would not of been good.   Moral of the story:  I don't care what
warranty or service you get or are promised when you buy a vehicle, it is
only as good as the people behind.  In this case I would have to say pretty
piss poor.  

Not happy, but living with it.
Patrick

At 03:00 PM 2/2/99 -0600, Gambony, Jim wrote:
>Patrick,
>
>I'd be inclined to accept the 50/50 offer... if they'll pay 1/2 the fines
>when you're pulled over by the EPA!
>
>Otherwise it's your call.  If the repair bill isn't ridiculously high and
>they do fix the problem then it may be the best you can do without a serious
>fight.
>
>Seriously, whenever the domestic makers talk about matching the quality of
>the imports... I wonder if they mean the mid-80s Yugos  (there I go, now
>I'll be flamed by the Yugo contingent!).  I
>
>On an ironic note... at this years 24 Hours of Daytona the Chevy Corvette
>also developed a serious oil leak.. .maybe your Lumina developed a
>"sympathetic leak"?    I was going to say something like... Two letters and
>leaks oil... MG.... or GM?  :-)
>
>
>Jim
>
>> -----Original Message-----
>> From:        jak0pab@jak10.med.navy.mil [SMTP:jak0pab@jak10.med.navy.mil]
>> Sent:        Tuesday, February 02, 1999 10:51 AM
>> To:  Gambony, Jim; Spitfires@autox.team.net
>> Subject:     RE: NON LBC - Triumph Support Vehicle
>> 
>> Jim,  I contacted the dealer and the service writer told me to bring it in
>> on Thursday, and he would look at it and maybe work out a cost sahre
>> something like 50/50 is what he said he would "argue for".  I am really
>> not
>> that impressed, what is everyone elses take on this?
>> 
>> Thanks
>> Patrick
>> 
>> At 11:40 AM 2/2/99 -0600, Gambony, Jim wrote:
>> >Patrick,
>> >
>> >I'd try the dealer.  If the dealer turns you down or gives you the
>> >run-around then it's time to jump up the food chain at Chevy.  I'll see
>> if I
>> >can dig up the appropriate # at the Chevy Customer Assistance Center (one
>> of
>> >my customers) for complaints like you've got.
>> >
>> >My question to you is:  has the dealer done any servicing in the recent
>> past
>> >that might have disturbed the pan/timing cover gaskets?  That's more fuel
>> >for getting the dealer fix.
>> >
>> >
>> >Jim
>> >
>> >> -----Original Message-----
>> >> From:     jak0pab@jak10.med.navy.mil [SMTP:jak0pab@jak10.med.navy.mil]
>> >> Sent:     Tuesday, February 02, 1999 7:18 AM
>> >> To:       Spitfires@autox.team.net
>> >> Subject:  NON LBC - Triumph Support Vehicle
>> >> 
>> >> OK, I have a 97 Chevy Lumina with 38,900 miles on it (Warranty ends
>> >> theoretically at 36,000)  I changed the oil last night and the thing is
>> >> leaking like a sive!!!!   Specifically the oil pan and timing cover.  I
>> >> wanted the lists opinion on this.  Is it worth arguing with the
>> dealership
>> >> (I know they have several thousand miles to deal with stuff),  am I
>> just
>> >> out of luck,  What are some of my courses of action??
>> >> 
>> >> This dealership has not always been that helpful before. 
>> >> 
>> >> This is part of the enjoyment of my spit.  But I pay entirely too much
>> >> money for this to happen to a "new" car.
>> >> 
>> >> TIA
>> >>  
>> >> Patrick Bowen
>> >> '79 Spitfire
>> >> Jacksonville FL
>> >
>> Patrick Bowen
>> '79 Spitfire
>> Jacksonville FL
>
Patrick Bowen
'79 Spitfire
Jacksonville FL

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