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Re: [oletrucks] Truck Shop Complaint

To: "Michael E. Mendonça" <mm@service-quality.com>,
Subject: Re: [oletrucks] Truck Shop Complaint
From: "Martin Smith \(Yahoo\)" <smithm92@yahoo.com>
Date: Mon, 1 Dec 2003 10:06:18 -0800 (PST)
Michael,
I agree. If a company has a web site with their name on it, it's
their responsibility to maintain current pricing on it. It
becomes a basic issue of trust: If one can't trust the company
to honor it's advertised price, then you have to ask what other
aspects of their business are not trustable? No trust, no
patrons. Glad you canceled the portion of your order and sent
them a clear message.
Martin




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