Give em Hell!!!
It sounds like the individual in question had gotten a drink of water and
the lid hit him on the head!! A lot of these people are anti social for
lack of a better word.
You should have let them know that you have put the word out on the internet
(just to be rotten)
Mike K
mkluth@oregontrail.net
55-1 (finally resideing at home)
-----Original Message-----
From: Antonio R. Tijerino <antonio@innercite.com>
To: oletrucks@autox.team.net <oletrucks@autox.team.net>
Date: Tuesday, June 01, 1999 7:33 PM
Subject: [oletrucks] Salvage yard experience
>Following is a copy of a letter I sent to the owner of local salvage
>yard. I went to this place last Friday and for some reason I was kicked
>out of the place. Honestly, I still have no idea what I did wrong. Just
>wanted to share the experience with the list members because negative
>and positive feedback should be shared.
>
>Enjoy!!
>
>
>Dear Mr. Hunter.
>
>Last Friday May 28, I visited your Salvage yard, I was partly motivated
>by your ads in the Cruising News, by your Web site and partly because I
>was in need of good seat frame for my truck. After inquiring at the
>front for the seat frame a gentleman on the front desk suggested I go
>and look by myself, I decided to do so, after looking around I found
>what I was looking for and other stuff I could use. I was wearing clean
>clothes and decided to comeback the next day. I was very surprised when
>I was asked to leave in a rather rude manner, I was treated more fairly
>by your dog, usually they are the ones with the reputation of running
>people out of salvage yards in a rather violent way. I started to wonder
>what was it that I did wrong or was offensive. I came up with 4 possible
>reasons:
>
>1. Did not buy something on the first visit.
>2. My darker skin.
>3. As I was leaving I wandered into the room next door, I was attracted
>by an old
>wrecker that you have there, you see Mr. Hunter, I am an old car
>aficionado and
>sometimes can not help myself when I see a jewel like that, it is
>chronic disease that I have, I guess I should seek professional help. My
>recommendation to you if you don't want people to wander into that room
>is to put a sign and if that does not work, ask people in a kind manner
>to abstain from going into that area, that would have worked for me.
>4. You don't care about customers and what customers have ($'s and a
>need for vintage parts)
>I think you are wasting your time and money advertising about your place
>trying to get people there and then when people gets there they are
>kicked out. From what I saw, it is my opinion that you cannot afford to
>treat your customers or prospective customers that way, specially when I
>did not see tons of customers scrambling all over each other trying you
>buy your parts. Another reason is that people like myself tend to share
>such
>experiences with others, I personally belong to a couple local car
>clubs, a national club and subscribe to a couple Internet newsgroups, as
>a matter of fact one of these Internet newsgroups is working on putting
>together a list of salvage yards (Nationwide) that subscribers could use
>as a resource when looking for parts. As you can see Mr. Hunter, it is
>my experience that treating the customer right is the only way to make
>any business successful, I am surprised that after 40 years Gillys has
>not caught up to that philosophy.
>
>Thank you very much.
>Antonio R. Tijerino
>
>oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
>
oletrucks is devoted to Chevy and GM trucks built between 1941 and 1959
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