--===============7966388768038774519==
--0000000000006c480905d16847fc
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Well, based opon the advice given and a carefully reading ofthe
information on their web page https://britishclassiccarparts.com/ which
includes this statement: *BCC will only supply springs that comply, as
best possible, with OEM specifications or better *I ordered a pair of BN1
rear springs.
Initially I thought my order had not gone through because despite their
statement that *"Your order confirmation from BCC will include basic
dimensional information on the spring you have ordered allowing you to
check against the springs you are replacing" *I received no confirmation
from BCC that the order had been received and the only way to confirm that
it had indeed been received aws to check my account withdrawals.
These springs are not inexpensive and ended up costing almost 3 times what
they would have cost from one of the usual suspects.
When I finally received the shipment and had an opportunity to examine what
had been supplied I was far from impressed.
This is my email sent to BCC regarding their * "OEM specifications or
better"* product.
*Dear Sirs, *
*We recently received from yourselves a pair of rear leaf springs purchased
for an Austin Healey 100 BN1 which we are restoring to concours level for a
long-time customer.*
*The preamble on your web site states =E2=80=9CBCC will only supply springs=
that
comply, as best possible, with OEM specifications or better.=E2=80=9D*
*You also state =E2=80=9CYour order confirmation from BCC will include basi=
c
dimensional information on the spring you have ordered allowing you to
check against the springs you are replacing.=E2=80=9D We received neither a=
n order
confirmation nor the dimensional information mentioned.*
*The springs that we have received do not come even close to the OEM
specifications for the springs for a BN1.*
*There were 3 types of leaf springs supplied for the BN1. The final design,
fitted after body number C.154647 was arrived at after much experimentation
as many owners experienced difficulties with the rear suspension of these
vehicles.*
*The last type, part number 1B829, had the following specifications:*
*Free length 34.75=E2=80=9D *
*Laden length 36=E2=80=9D*
*Free camber 3.75=E2=80=9D*
*Laden camber 0.25=E2=80=9D*
*Deflection 4=E2=80=9D @ 490 lbs*
*Number of leaves 8*
*Number of zinc interleaves 3*
*6 rebound clips were used on each spring, 2 open to the top and one, the
outer, open to the bottom.*
*The rebound clips were closed using =C2=BC=E2=80=9D UNF countersunk slot s=
crews with
tubular spacers. *
*A special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to penet=
rate the fiber
pads and tapered spacers.*
*The springs that you have supplied are absolutely unsuitable for use on
this vehicle and are nothing like OEM specifications.*
*In addition to the above the following are some of the other problems that
we have noticed with your product.*
*1. Free camber 4.75=E2=80=9D*
*2. No zinc interleaves at all.*
*3. Metric thread hex head rebound clip screws (threatening the tyre
sidewalls)*
*4. Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the axle=
will be located
by friction alone if these springs were to be installed)*
*5. Middle rebound clip installed upside down*
*6. Nothing locating the end rebound clips *
*We have not bothered to install these springs because this would obviously
be a total waste of our time. *
*The cost of these springs =C2=A3576.27 plus local taxes of $CDN107.20 (=C2=
=A363.01)
for a total of =C2=A3639.28.*
*We could have purchased Indian made reproduction springs, which we have
used previously and are considerably more accurate aesthetically, from a
local supplier for about 30% of the cost from yourselves but based upon the
claims on your advertising opted to purchase what were reputed to be the
best available.*
*We do not believe that it is unreasonable of us to expect a full refund as
your product does not even come close to being what you advertise.*
*We will be happy to return this defective product to you at your expense.*
*Please advise.*
* Michael Salter*
The answer received from the General Manager of BCC served no useful
purpose and indicated that he should definitely seek a career in politics
when BCC goes under.
*NOT RECOMMENDED*
On Mon., Oct. 25, 2021, 8:09 p.m. John Sims, <ahbn6@verizon.net> wrote:
> Try britishclassiccarparts.com
>
>
>
> Sent from the all new AOL app for iOS
> <https://apps.apple.com/us/app/aol-news-email-weather-video/id646100661>
>
> On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys <
> healeys@autox.team.net> wrote:
>
> Hi Michael -
>
> My experience is to have spring makers in the UK make them up. There are
> several there, and generally they know what they are doing.
>
> Best,
>
> Alan
>
> On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter <michaelsalter@gmail.com>
> wrote:
>
> As is so common with "offshore " products I'm having ongoing problems wit=
h
> the currently available rear springs, in particular those for the 100.
> It seems that all the usual suspects source these from the same
> manufacturer in India and it is my suspicion that these are made from
> substandard steel.
> Typically leaf springs are made from 5160 steel which is incredibly
> resistant to deformation and fatigue. I don't have facilities to determin=
e
> what steel is used to make these springs but it certainly isn't 5160!!
> Has anyone found a source for rear springs which last more than a few
> years?
>
> M
>
> _______________________________________________
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>
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>
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> Suggested annual donation $12.75
>
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>
--0000000000006c480905d16847fc
Content-Transfer-Encoding: quoted-printable
<div dir=3D"ltr"><div dir=3D"auto">Well<span class=3D"gmail_default" style=
=3D"font-family:arial,sans-serif;font-size:small">, based</span> o<span cla=
ss=3D"gmail_default" style=3D"font-family:arial,sans-serif;font-size:small"=
>pon</span> the advice given<span class=3D"gmail_default" style=3D"font-fam=
ily:arial,sans-serif;font-size:small"> and a carefully reading ofthe =C2=A0=
information on their web page <a href=3D"https://britishclassiccarparts.co=
m/">https://britishclassiccarparts.com/</a></span> <span class=3D"gmail_def=
ault" style=3D"font-family:arial,sans-serif;font-size:small">=20
which includes this statement:=C2=A0 <i><b>BCC will only supply springs th=
at comply, as best possible, with OEM specifications or better
</b></i></span>I ordered a pair of BN1<span class=3D"gmail_default" style=
=3D"font-family:arial,sans-serif;font-size:small"> rear springs. </span><br=
></div><div style=3D"font-family:arial,sans-serif;font-size:small" class=3D=
"gmail_default">Initially I thought my order had not gone through because d=
espite their statement that=20
<i><b>"Your order confirmation from BCC will include basic dimensional=
=20
information on the spring you have ordered allowing you to check against
the springs you are replacing" </b></i>I received no confirmation fro=
m BCC that the order had been received and the only way to confirm that it =
had indeed been received aws to check my account withdrawals.</div><div sty=
le=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_default"=
>These springs are not inexpensive and ended up costing almost 3 times what=
they would have cost from one of the usual suspects.</div><div style=3D"fo=
nt-family:arial,sans-serif;font-size:small" class=3D"gmail_default">When I =
finally received the shipment and had an opportunity to examine what had be=
en supplied I was far from impressed.</div><div style=3D"font-family:arial,=
sans-serif;font-size:small" class=3D"gmail_default">This is my email sent t=
o BCC regarding their <b><i>
"OEM specifications or better"</i></b> product. <br></div><div st=
yle=3D"font-family:arial,sans-serif;font-size:small" class=3D"gmail_default=
"><br></div><div style=3D"font-family:arial,sans-serif;font-size:small" cla=
ss=3D"gmail_default">
<p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-si=
ze:11pt"><i><span style=3D"font-family:times new roman,serif">Dear Sirs, <s=
pan></span></span></i></p><i><span style=3D"font-family:times new roman,ser=
if">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
recently received from yourselves a pair of rear leaf
springs purchased for an Austin Healey 100 BN1 which we are restoring to co=
ncours
level for a long-time customer.<span></span></span></i></p><i><span style=
=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e preamble on your web site states =E2=80=9C<b>BCC will only
supply springs that comply, as best possible, with OEM specifications or be=
tter.=E2=80=9D<span></span></b></span></i></p><i><span style=3D"font-family=
:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Yo=
u also state =E2=80=9C<b>Your order confirmation from BCC will
include basic dimensional information on the spring you have ordered allowi=
ng
you to check against the springs you are replacing.=E2=80=9D </b>We receive=
d neither
an order confirmation nor the dimensional information mentioned.<span></spa=
n></span></i></p><i><span style=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e springs that we have received do not come even close to
the OEM specifications for the springs for a BN1.<span></span></span></i></=
p><i><span style=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
ere were 3 types of leaf springs supplied for the BN1. The
final design, fitted after body number C.154647 was arrived at after much
experimentation as many owners experienced difficulties with the rear
suspension of these vehicles.<span></span></span></i></p><i><span style=3D"=
font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e last type, part number 1B829, had the following
specifications:<span></span></span></i></p><i><span style=3D"font-family:ti=
mes new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Fr=
ee length<span>=C2=A0 </span>34.75=E2=80=9D <span></span></span></i></p><i>=
<span style=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">La=
den length 36=E2=80=9D<span></span></span></i></p><i><span style=3D"font-fa=
mily:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Fr=
ee camber 3.75=E2=80=9D<span></span></span></i></p><i><span style=3D"font-f=
amily:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">La=
den camber 0.25=E2=80=9D<span></span></span></i></p><i><span style=3D"font-=
family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">De=
flection 4=E2=80=9D @ 490 lbs<span></span></span></i></p><i><span style=3D"=
font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Nu=
mber of leaves 8<span></span></span></i></p><i><span style=3D"font-family:t=
imes new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Nu=
mber of zinc interleaves 3<span></span></span></i></p><i><span style=3D"fon=
t-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">6 =
rebound clips were used on each spring, 2 open to the top
and one, the outer, open to the bottom.<span></span></span></i></p><i><span=
style=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e rebound clips were closed using =C2=BC=E2=80=9D UNF countersunk slot
screws with tubular spacers. <span></span></span></i></p><i><span style=3D"=
font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">A =
special extra-long =E2=80=9Ctoe bolt=E2=80=9D head was required to
penetrate the fiber pads and tapered spacers.<span></span></span></i></p><i=
><span style=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e springs that you have supplied are absolutely unsuitable
for use on this vehicle and are <b>nothing like OEM specifications</b>.<spa=
n></span></span></i></p><i><span style=3D"font-family:times new roman,serif=
">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">In=
addition to the above the following are some of the other
problems that we have noticed with your product.<span></span></span></i></p=
><i><span style=3D"font-family:times new roman,serif">
</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>1.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Free camber 4.75=E2=80=9D<span></span></span></i></p><i><span=
style=3D"font-family:times new roman,serif">
</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>2.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>No zinc interleaves at all.<span></span></span></i></p><i><sp=
an style=3D"font-family:times new roman,serif">
</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>3.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Metric thread hex head rebound clip screws (threatening
the tyre sidewalls)<span></span></span></i></p><i><span style=3D"font-famil=
y:times new roman,serif">
</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>4.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Short =E2=80=9Ctoe bolt=E2=80=9D heads (very dangerous as the
axle will be located by friction alone if these springs were to be installe=
d)<span></span></span></i></p><i><span style=3D"font-family:times new roman=
,serif">
</span></i><p style=3D"margin:0in 0in 0in 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>5.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Middle rebound clip installed upside down<span></span></span>=
</i></p><i><span style=3D"font-family:times new roman,serif">
</span></i><p style=3D"margin:0in 0in 8pt 0.5in;line-height:107%;font-size:=
11pt"><i><span style=3D"font-family:times new roman,serif"><span>6.<span st=
yle=3D"font-variant:normal;font-weight:normal;font-stretch:normal;font-size=
:7pt;line-height:normal;font-size-adjust:none;font-kerning:auto;font-featur=
e-settings:normal">=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
</span></span>Nothing locating the end rebound clips <span></span></span></=
i></p><i><span style=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
have not bothered to install these springs because this would
obviously be a total waste of our time. <span></span></span></i></p><i><spa=
n style=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Th=
e cost of these springs =C2=A3576.27 plus local taxes of $CDN107.20
(=C2=A363.01) for a total of =C2=A3639.28.<span></span></span></i></p><i><s=
pan style=3D"font-family:times new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
could have purchased Indian made reproduction springs,
which we have used previously and are considerably more accurate aesthetica=
lly,
from a local supplier for about 30% of the cost from yourselves but based u=
pon
the claims on your advertising opted to purchase what were reputed to be th=
e
best available.<span></span></span></i></p><i><span style=3D"font-family:ti=
mes new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
do not believe that it is unreasonable of us to expect a
full refund as your product does not even come close to being what you adve=
rtise.<span></span></span></i></p><i><span style=3D"font-family:times new r=
oman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">We=
will be happy to return this defective product to you at
your expense.<span></span></span></i></p><i><span style=3D"font-family:time=
s new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">Pl=
ease advise.<span></span></span></i></p><i><span style=3D"font-family:times=
new roman,serif">
</span></i><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><i><span style=3D"font-family:times new roman,serif">=
=C2=A0Michael Salter</span></i></p><p class=3D"MsoNormal" style=3D"margin:0=
in 0in 8pt;line-height:107%;font-size:11pt"><span style=3D"font-family:time=
s new roman,serif"><span style=3D"font-family:arial,sans-serif"><br></span>=
</span></p><p class=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:1=
07%;font-size:11pt"><span style=3D"font-family:times new roman,serif"><span=
style=3D"font-family:arial,sans-serif">The answer received from the Genera=
l Manager of BCC served no useful purpose and indicated that he should defi=
nitely seek a career in politics when BCC goes under.</span></span><i><span=
style=3D"font-family:times new roman,serif"><br></span></i></p><p class=3D=
"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:11pt"><i=
><span style=3D"font-family:times new roman,serif"><font size=3D"4"><span s=
tyle=3D"font-family:arial,sans-serif"><br></span></font></span></i></p><p c=
lass=3D"MsoNormal" style=3D"margin:0in 0in 8pt;line-height:107%;font-size:1=
1pt"><i><span style=3D"font-family:times new roman,serif"><font size=3D"4">=
<span style=3D"font-family:arial,sans-serif">NOT RECOMMENDED</span></font><=
br></span></i></p>
</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_=
attr">On Mon., Oct. 25, 2021, 8:09 p.m. John Sims, <<a href=3D"mailto:ah=
bn6@verizon.net" target=3D"_blank">ahbn6@verizon.net</a>> wrote:<br></di=
v><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;borde=
r-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
Try <a href=3D"http://britishclassiccarparts.com"; rel=3D"noreferrer" target=
=3D"_blank">britishclassiccarparts.com</a><div><br><br><br><a href=3D"https=
://apps.apple.com/us/app/aol-news-email-weather-video/id646100661" rel=3D"n=
oreferrer" target=3D"_blank">Sent from the all new AOL app for iOS</a><br><=
br><p style=3D"font-size:15px;color:rgb(113,95,250);padding-top:15px;margin=
-top:0px">On Monday, October 25, 2021, 8:05 PM, Alan Seigrist via Healeys &=
lt;<a href=3D"mailto:healeys@autox.team.net"; rel=3D"noreferrer" target=3D"_=
blank">healeys@autox.team.net</a>> wrote:</p><blockquote><div id=3D"gmai=
l-m_-6978132841228220431gmail-m_1129132632207409124gmail-m_5666412297485854=
156m_7977452422656917503yiv4138714625"><div dir=3D"ltr"><div>Hi Michael -</=
div><div><br></div><div>My experience is to have spring makers in the UK ma=
ke them up.=C2=A0 There are several there, and generally they know what the=
y are doing.<br><br>Best,</div><div><br></div><div>Alan</div></div><div><br=
><div><div dir=3D"ltr">On Fri, 22 Oct 2021 at 2:26 AM, Michael Salter <<=
a rel=3D"nofollow noopener noreferrer noreferrer" href=3D"mailto:michaelsal=
ter@gmail.com" target=3D"_blank">michaelsalter@gmail.com</a>> wrote:<br>=
</div><blockquote style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid r=
gb(204,204,204);padding-left:1ex"><div>As is so common with "offshore =
" products I'm having ongoing problems with the currently availabl=
e rear springs, in particular those for the 100.<div>It seems that all the =
usual suspects source these from the same manufacturer in India and it is m=
y suspicion that these are made from substandard steel.=C2=A0</div><div>Typ=
ically leaf springs are made from 5160 steel which is incredibly resistant =
to deformation and fatigue. I don't have facilities to determine what s=
teel is used to make these springs but it certainly isn't 5160!!</div><=
div>Has anyone found a source for rear springs which last more than a few y=
ears?</div><div><br></div><div>M</div><div><br></div></div>
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