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Re: The Roadster Factory

To: sailnbail@worldnet.att.net
Subject: Re: The Roadster Factory
From: "Brad Kahler" <brad.kahler@141.com>
Date: Thu, 3 Dec 1998 21:46:29 -0600
Cc: triumphs@Autox.Team.Net
Hi Patrick, 

Not that I disagree with you about the catalog situation with TRF, however 
if you have a copy of the Triumph spare parts catalog of the vehicle in 
question TRF uses those numbers also.  I've ordered many parts from TRF 
that way,  and you can call and request a copy of their current price list or 
download a copy of it from their website.  With the price list and parts book 
you can at least know what price the part costs and the price lists also tells 
you what is supposed to be in stock (note I said SUPPOSED to be 
instock!).  We all know that situation!


> 
> Pete & Aprille Chadwell wrote:
> 
> > I have always been REASONABLY loyal to TRF, and probably always will be.
> > Have they ticked me off a few times?  Yes.  Like the time I ordered 4
> > new UJ's and had them shipped to me 2nd day air... or at least that's
> > what I asked for.  On the afternoon they were to arrive, I got home and
> > promptly tore into the rear end, removing both axles in under 45
> > minutes.  It was Thursday and we had a big car club drive on Saturday. 
> > Before I knew it the clock struck 6 and UPS had not shown.  They had
> > sent the parts UPS ground by mistake, which at the time (in 1989 or so)
> > took about 10 days to Oregon. The TR was torn apart and I was without a
> > car until a week and a half later.  And I've waited for backordered
> > heater hoses for almost a year, too.  And God knows what else.
> >
> > BUT... if you want a good illustration of TRF's dedication to our hobby
> > (and theirs) just compare their catalogs (particularly the TR6) with
> > those of Moss, Vicky Brit, BPNW, Rimmer Bros. etc.  Although I will
> > order without hesitation from those "other" guys, I will only do so on
> > parts that are "no-brainers."  What other parts supplier gives you a
> > THOROUGH breakdown of the differences between the TR6 gearboxes, after
> > all?  TRF's painstakingly complete catalogs for the TR6 range I think
> > are incredible and demonstrate that they are committed to doing their
> > job to the absolute best of their ability.
> >
> > Yeah, I get the feeling that Charles might be a little on the pompous
> > side. (But I don't know the guy!) and yeah, occasionally they screw some
> > things up and /or make business decisions that we may not agree with. 
> > But they'll probably always be the first people I call, particularly for
> > out-of-the-ordinary parts.
> >
> > I would just suggest that people should not be quite so quick to jump
> > all over Mr. Runyan... I think he runs a decent and honest business and
> > for that I respect the guy.  I rarely, if ever, read much of the text of
> > the sale catalogs... I just look at the parts and the prices!!  Maybe
> > the folks who object so strenously to Charles' writings should do the
> > same!
> >
> > Pete Chadwell
> > 1973 TR6
> 
> Pete,
> At least you got a catalog from TRF.  I have called time and time again
> requesting a catalog from TRF without any success.  The response I always
> get is "we don't have any printed at this time."  "When do you think you
> will have them printed", I ask. "I don't know" they reply.  The way I see
> it if you don't want to let people know what you offer then there is no
> way they can buy it.
> 
> 
> --
> Patrick Barber
> 74 Spitfire 1500 (Organ donar)
> 70 Spitfire MkIII
> Allen Park, MI
> 
> 


Brad  (Lincoln Nebraska 402-464-1502)
My Web Site Http://www.141.com/triumphs (updated 12/3/98)

1964 Spitfire4 BFC25720L -- 1973 Spitfire 1500 FM3353U
1962 TR4 CT288L          -- 1959 TR3A TS41311L
1951 Dodge Truck B-3-B-108

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