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Date: Sat, 23 Sep 2000 14:52:09 EDT
From MelSMcD at aol.com
Subject:Joke
To: <meghouston@aol.com>, <rbhouston@aol.com>, <cammilynch@aol.com>,
<rcolcord@scgroupinc.com>
>This has got to be one of the funniest I've heard of in a long time.
> >I think This guy should have been promoted, not fired. This is a true
> >story from the Word Perfect Helpline which was transcribed from a
> >recording monitoring the customer care department. Needless to say the
> >HelpDesk employee was fired; however, he/she is currently suing the Word
> >Perfect organization for "Termination without Cause." Actual dialogue of
>a
> >former WordPerfect Customer Support employee (now I know why they record
> >these conversations!)
> >
> >
> >
> >"Ridge Hall computer assistance; may I help you?"
> >
> >"Yes, well, I'm having trouble with WordPerfect."
> >
> >"What sort of trouble?"
> >
> >"Well, I was just typing along, and all of a sudden the words went
> >
> >away."
> >
> >"Went away?"
> >
> >"They disappeared."
> >
> >"Hmm. So what does your screen look like now?"
> >
> >"Nothing."
> >
> >"Nothing?"
> >
> >"It's blank; it won't accept anything when I type."
> >
> >"Are you still in WordPerfect, or did you get out?"
> >
> >>"How do I tell?"
> >"Can you see the C: prompt on the screen?"
> >
> >"What's a sea-prompt?"
> >
> >"Never mind, can you move your cursor around the screen?"
> >
> >"There isn't any cursor: I told you, it won't accept anything I
> >type."
> >
> >"Does your monitor have a power indicator?"
> >
> >"What's a monitor?
> >
> >"It's the thing with the screen on it that looks like a TV. Does
> >it have a little light that tells you when it's on?"
> >
> >"I don't know."
> >
> >"Well, then look on the back of the monitor and find where the
> >power cord goes into it. Can you see that?"
> >
> >"Yes, I think so."
> >
> >"Great. Follow the cord to the plug, and tell me if it's plugged
> >into the wall."
> >
> >"Yes, it is."
> >
> >"When you were behind the monitor, did you notice that there were
> >two cables plugged into the back of it, not just one?"
> >
> >"No."
> >
> >"Well, there are. I need you to look back there again and find the
> >other cable."
> >
> >"Okay, here it is."
> >
> >"Follow it for me, and tell me if it's plugged securely into the
> >back of your computer."
> >
> >"I can't reach."
> >
> >"Uh huh. Well, can you see if it is?"
> >
> >"No."
> >
> >"Even if you maybe put your knee on something and lean way over?"
> >
> >"Oh, it's not because I don't have the right angle - it's because
> >it's dark."
> >
> >"Dark?"
> >"Yes -the office light is off, and the only light I have is coming
> >in from the window."
> >
> >"Well, turn on the office light then."
> >
> >"I can't."
> >
> >"No? Why not?"
> >
> >"Because there's a power failure."
> >
> >"A power... A power failure? Aha, Okay, we've got it licked now.
> >Do you still have the boxes and manuals and packing stuff your computer
> >came in?"
> >
> >"Well, yes, I keep them in the closet."
> >
> >"Good. Go get them, and unplug your system and pack it up just
> >like it was when you got it. Then take it back to the store you bought it
> >from."
> >
> >"Really? Is it that bad?"
> >
> >"Yes, I'm afraid it is."
> >
> >"Well, all right then, I suppose. What do I tell them?"
> >
> >"Tell them you're too stupid to own a computer."
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