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Need some help from the brain trust here... I've hit a wall
=20
Dell desktop computer with Brother mfc-l2717dw laser printer
Will print perfectly from word=E2=80=A6excel=E2=80=A6 anything from desktop
Will not print from internet
I=E2=80=99ve done the following
Powered everything including router off and back on in sequence
Pc finds printer on wifi =E2=80=A6 both pc and printer are on same 2.4 nod=
e/network
Reloaded software/firmware/reset printer to factory default and set up ever=
ything again
Router recognizes printer and pc=E2=80=A6.. no error messages or codes show=
n when trying to do internet print
Just a generic message that says =E2=80=9Csomething went wrong when you tri=
ed to print=E2=80=A6check your printer.
Printer will print self test internally and from pc=20
=20
Spent two hours with Rahish and his family in the background trying all of =
the above again till he dumped me on the router provider (netgear orbi mesh=
) Orbi warranty expired and they wanted 99 bucks to trouble shoot it=E2=80=
=A6.
=20
I=E2=80=99m looking for solutions, experiences and even wild ass guesses at=
this point.
=20
Thanks
john
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<BODY>
<DIV><FONT face=3D"Segoe UI">Need some help from the brain trust here... I'=
ve hit a wall</FONT></DIV>
<DIV><FONT face=3D"Segoe UI"></FONT> </DIV>
<DIV>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Del=
l desktop computer with Brother mfc-l2717dw laser printer</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Wil=
l print perfectly from word=E2=80=A6excel=E2=80=A6 anything from desktop</F=
ONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Wil=
l not print from internet</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>I=
=E2=80=99ve done the following</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Pow=
ered everything including router off and back on in sequence</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Pc =
finds printer on wifi =E2=80=A6 both pc and printer are on same 2.4 n=
ode/network</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Rel=
oaded software/firmware/reset printer to factory default and set up everyth=
ing again</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Rou=
ter recognizes printer and pc=E2=80=A6.. no error messages or codes shown w=
hen trying to do internet print</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Jus=
t a generic message that says =E2=80=9Csomething went wrong when you tried =
to print=E2=80=A6check your printer.</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Pri=
nter will print self test internally and from pc </FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><o:p><FONT face=3DCalibr=
i> </FONT></o:p></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Spe=
nt two hours with Rahish and his family in the background trying all of the=
above again till he dumped me on the router provider (netgear orbi mesh)<S=
PAN style=3D"mso-spacerun: yes"> </SPAN>Orbi warranty expired and the=
y wanted 99 bucks to trouble shoot it=E2=80=A6.</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><o:p><FONT face=3DCalibr=
i> </FONT></o:p></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>I=
=E2=80=99m looking for solutions, experiences and even wild ass guesses at =
this point.</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><o:p><FONT face=3DCalibr=
i> </FONT></o:p></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>Tha=
nks</FONT></P>
<P class=3DMsoNormal style=3D"MARGIN: 0in 0in 0pt"><FONT face=3DCalibri>joh=
n</FONT></P></DIV></BODY></HTML>
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