Pete & Aprille Chadwell wrote:
> I have always been REASONABLY loyal to TRF, and probably always will be.
> Have they ticked me off a few times? Yes. Like the time I ordered 4 new
> UJ's and had them shipped to me 2nd day air... or at least that's what I
> asked for. On the afternoon they were to arrive, I got home and promptly
> tore into the rear end, removing both axles in under 45 minutes. It was
> Thursday and we had a big car club drive on Saturday. Before I knew it the
> clock struck 6 and UPS had not shown. They had sent the parts UPS ground
> by mistake, which at the time (in 1989 or so) took about 10 days to Oregon.
> The TR was torn apart and I was without a car until a week and a half
> later. And I've waited for backordered heater hoses for almost a year,
> too. And God knows what else.
>
> BUT... if you want a good illustration of TRF's dedication to our hobby
> (and theirs) just compare their catalogs (particularly the TR6) with those
> of Moss, Vicky Brit, BPNW, Rimmer Bros. etc. Although I will order without
> hesitation from those "other" guys, I will only do so on parts that are
> "no-brainers." What other parts supplier gives you a THOROUGH breakdown of
> the differences between the TR6 gearboxes, after all? TRF's painstakingly
> complete catalogs for the TR6 range I think are incredible and demonstrate
> that they are committed to doing their job to the absolute best of their
> ability.
>
> Yeah, I get the feeling that Charles might be a little on the pompous side.
> (But I don't know the guy!) and yeah, occasionally they screw some things
> up and /or make business decisions that we may not agree with. But they'll
> probably always be the first people I call, particularly for
> out-of-the-ordinary parts.
>
> I would just suggest that people should not be quite so quick to jump all
> over Mr. Runyan... I think he runs a decent and honest business and for
> that I respect the guy. I rarely, if ever, read much of the text of the
> sale catalogs... I just look at the parts and the prices!! Maybe the folks
> who object so strenously to Charles' writings should do the same!
>
> Pete Chadwell
> 1973 TR6
Pete,
At least you got a catalog from TRF. I have called time and time again
requesting a catalog from TRF without any success. The response I always get
is "we don't have any printed at this time." "When do you think you will have
them printed", I ask. "I don't know" they reply. The way I see it if you don't
want to let people know what you offer then there is no way they can buy it.
--
Patrick Barber
74 Spitfire 1500 (Organ donar)
70 Spitfire MkIII
Allen Park, MI
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