> Date: Fri, 6 Sep 1996 10:34:49 +0400 (EDT)
> From: Andrew Mace <amace@unix2.nysed.gov>
> To: McGaheyRx@aol.com
> Cc: 75701.242@compuserve.com, triumphs@autox.team.net
> Subject: Re: BF&E Experience
> Reply-to: Andrew Mace <amace@unix2.nysed.gov>
>
> On Fri, 6 Sep 1996 McGaheyRx@aol.com wrote:
>
> > In a message dated 96-09-04 23:05:04 EDT, 75701.242@CompuServe.COM (David
> > Rupert) writes:
> >
> > << He had a possible sale for $1400.00. Instead, he sold me a $12.00 timing
> > chain.
> > I've seen a lot of bad vendor experiences written up here, I thought I
>would
> > share a good one. >>
> >
> > Hats off to Ken and British Frame and Engine.
> > My fondest wish is that all vendors in this business would realize that one
> > word of mouth (or hands on keyboard) tesitmonial like this is worth more
> > advertising than they could ever buy.
>
> But it's so much easier to write a check for an ad. THAT doesn't involve
> any particular effort, other than draining a minute amount of ink out of
> the BIC. Advertising doesn't even have to involve overt honesty and
> such, although gross misstatements could be subject to legal actions.
>
> Word of mouth (or word of Net) testimonials are earned by folks such as
> Ken who, while earning a living, also treat their customers as friends --
> as part of a fraternity/sorority/Scionity (you can look it up, but it
> won't do any good -- I just created that word).
>
> As wealthy as some vendors become feeding off the hobby, if they only
> knew how rich they might become by actually SERVING their customers and
> making a GOOD reputation for themselves!
>
> --Andy
>
> * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
> * Andrew Mace e-mail: amace@unix2.nysed.gov *
> * *
> * Mrs Irrelevant: Oh, is it a jet? *
> * Man: Well, no... It's not so much of a jet, it's more your, er, *
> * Triumph Herald engine with wings. *
> * -- The Cut-price Airline Sketch, Monty Python's Flying Circus *
> * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
>
Amen to that especially after my bad experience with Sports &
Classics in CT.
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