I recieved parts today, some of which look like they were kicked around the
warehouse before despatch.
but then again my last order was fine.
-----Original Message-----
From: Kirby T. Kenyon <ktkenyon@borg.com>
To: spitfires@autox.team.net <spitfires@autox.team.net>
Date: 05 August 1999 14:29
Subject: Rimmer bros. complaint / VB praise
>
>Listers, I feel the need to vent some frustration!!!!!!
>
>There have been many threads in the past about poor service from a supplier
>but I wish to let it be know that Rimmer has, yet again, screwed up an
>order on me.
>
>It seems that their export sales feel no need to give a customer any
>information about their order and their shipping department feels no need
>to pack all the items ordered! How can a company stay in business with
>this shoddy service?
>
>I specifically ordered some things because I could get matching paint in
>aerosol cans. They didn't inform me that they couldn't ship them through
>the post and so just left them off the order. Most of the other items I
>purchased were more expensive than the big 3 and seem to be of inferior
>quality.
>
>Anyone else have this trouble with Rimmer or is it just me?
>
>On the other hand, Vic Brit sent me an order that was complete, well
>packaged and received in only 2 days even though they had quoted 6-8 days.
>Now that's what I call service!
>
>end rant...
>
>Thanks,
>Kirby
>
>'80 Spit 1500 (Kelley Greene)
>'72 Spit MKIV (Stanley Mark IV)
>'73 Spit 1500 (Moms Mably) Parts Car [mostly rusty shell]
>
>
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