> Actually, I think it was the fact that their quality really tanked, and
> a LOT more tools needed to be replaced, then they stopped the 'easy, no
> questions asked' return policy that did them in.
As far as Craftsman goes, they went through a bunch of cycles.
I still have Craftsman tools that date to the 1950s. Thin walls,
top-quality materials, they were pretty much pro quality for the time.
Little by little about every fifteen years they gradually migrated down
the scale and by the turn of the century they were no different from
Home Depot-grade Husky, etc.
Meanwhile stuff like some of the mass Chinese brands had been getting
better. The current upper-grades of Harbor Freight stuff are very good,
if limited in terms of shapes and configurations. I love their
composite ratchet handles.
> Then I had a box wrench that had a 3/4 on one side and 5/8 on the other.
> It bent (not being abused) and they told me they don't have that
> wrench any more, but I could pick ONE of the sizes to replace it with.
> So I would have to leave my wrench and get one size only, leaving me
> without the other size.
When I want slightly oddball stuff I troll eBay for used stuff.
John.
_______________________________________________
Shop-talk@autox.team.net
Archive: http://www.team.net/pipermail/shop-talk http://autox.team.net/archive
utox.team.net
|