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Re: [Shop-talk] blue screen problems... need the gurus

To: john niolon <jniolon@att.net>, shop-talk <shop-talk@autox.team.net>
Subject: Re: [Shop-talk] blue screen problems... need the gurus
From: PJ McGarvey <pj_mcgarvey@hotmail.com>
Date: Wed, 30 Mar 2016 13:40:55 +0000
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Thread-topic: [Shop-talk] blue screen problems... need the gurus
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One question would be - do you reboot frequently?  Windows systems tend to =
need that periodically... say once a week or else they seem to use up alot =
of memory and just start acting erratically.


The BCCode 19 you referenced seems related to system memory, so maybe a bad=
 module.  Could try making sure there's no "shop dust" getting into the cas=
e or moisture, etc. Maybe a good excuse to add some new memory?

https://social.technet.microsoft.com/Forums/windows/en-US/9f46ea31-8327-4a6=
9-b12d-b33e06fa2843/windows-7-bluescreen-crash-bccode-19?forum=3Dw7itprohar=
dware


That said, one other thing might be the hard drive starting to go. When a c=
ritical system file happens to be on a part of the hard disk that is corrup=
ted, it could start crashing. If you have started hearing any strange hummi=
ng, buzzing or clicking noises, that could be another sign.


I'm not that familiar with diagnosing newer Windows systems any more since =
I don't use Windows primarily, but I would imagine there are built in tools=
 to help you through that.

PJ

________________________________
From: Shop-talk <shop-talk-bounces@autox.team.net> on behalf of Peter J. Th=
omas <pj_thomas@comcast.net>
Sent: Wednesday, March 30, 2016 8:57 AM
To: john niolon; shop-talk
Subject: Re: [Shop-talk] blue screen problems... need the gurus

On 3/29/2016 8:42 PM, john niolon wrote:
this week I have started getting the 'blue screen of death'!!   Gives me th=
e screen... does the dump and reboots...

upon reboot I get the 'windows had a boo-boo'  box with the following infor=
mation
Could be anything, bad hardware or bad driver or corrupted file system or v=
irus, etc.  I believe you have Windows 7.  Best advice is to boot into safe=
 mode and run diagnostics/updates.

If it is Win 7 consider updating to Win 10.

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033

Additional information about the problem:
  BCCode:    19
  BCP1:    0000000000000020
  BCP2:    FFFFFA800602A590
  BCP3:    FFFFFA800602A5B0
  BCP4:    0000000004020008
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\032916-26145-01.dmp
  C:\Users\User\AppData\Local\Temp\WER-94801-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=3D104288&clcid=3D0x0409

If the online privacy statement is not available, please read our privacy s=
tatement offline:
  C:\Windows\system32\en-US\erofflps.txt

of course all of this is just gobblede-gook to me.   I did finally get it t=
o allow me to print out the minidump and have it saved if someone wants to =
look at it
I used to be able to read memory dumps, but that was 30 years ago with main=
frames and cobol...  this don't look like those !

any of you super guru binary/hex people give me an idea what's blowing up m=
y pc ???   I would certainly appreciate some guidance...  I can email you t=
he dump if it helps

thanks
John
(shop content... I use my computer to order tools and 'stuff' for my shop )





_______________________________________________

Archive: http://www.team.net/archive
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<head>
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<div id=3D"divtagdefaultwrapper" style=3D"font-size:12pt;color:#000000;back=
ground-color:#FFFFFF;font-family:Calibri,Arial,Helvetica,sans-serif;">
<p>One question would be - do you reboot frequently? &nbsp;Windows systems =
tend to need that periodically... say once a week or else they seem to use =
up alot of memory and just start acting erratically. &nbsp;</p>
<p><br>
</p>
<p>The BCCode 19&nbsp;you referenced seems related to system memory, so may=
be a bad module. &nbsp;Could try making sure there's no &quot;shop dust&quo=
t; getting into the case or moisture, etc. Maybe a good excuse to add some =
new memory?</p>
<p><a href=3D"https://social.technet.microsoft.com/Forums/windows/en-US/9f4=
6ea31-8327-4a69-b12d-b33e06fa2843/windows-7-bluescreen-crash-bccode-19?foru=
m=3Dw7itprohardware" id=3D"LPlnk436802" title=3D"https://social.technet.mic=
rosoft.com/Forums/windows/en-US/9f46ea31-8327-4a69-b12d-b33e06fa2843/window=
s-7-bluescreen-crash-bccode-19?forum=3Dw7itprohardware=0A=
Ctrl&#43;Click or tap to follow the link">https://social.technet.microsoft.=
com/Forums/windows/en-US/9f46ea31-8327-4a69-b12d-b33e06fa2843/windows-7-blu=
escreen-crash-bccode-19?forum=3Dw7itprohardware</a><br>
</p>
<p><br>
</p>
<p><span style=3D"font-size: 12pt;">That said, one other thing might be the=
 hard drive starting to go. When a critical system file happens to be on a =
part of the hard disk that is corrupted, it could start crashing. If you ha=
ve started hearing any strange humming,
 buzzing or clicking noises, that could be another sign.</span><br>
</p>
<p><br>
</p>
<p>I'm not that familiar with diagnosing newer&nbsp;Windows systems any mor=
e since I don't use Windows primarily, but I would imagine there are built =
in tools to help you through that.&nbsp;</p>
<div><br>
</div>
PJ<br>
<br>
<div style=3D"color: rgb(0, 0, 0);">
<hr tabindex=3D"-1" style=3D"display:inline-block; width:98%">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" co=
lor=3D"#000000" style=3D"font-size:11pt"><b>From:</b> Shop-talk &lt;shop-ta=
lk-bounces@autox.team.net&gt; on behalf of Peter J. Thomas &lt;pj_thomas@co=
mcast.net&gt;<br>
<b>Sent:</b> Wednesday, March 30, 2016 8:57 AM<br>
<b>To:</b> john niolon; shop-talk<br>
<b>Subject:</b> Re: [Shop-talk] blue screen problems... need the gurus</fon=
t>
<div>&nbsp;</div>
</div>
<div>
<div class=3D"moz-cite-prefix">On 3/29/2016 8:42 PM, john niolon wrote:<br>
</div>
<blockquote type=3D"cite">
<div dir=3D"ltr">
<div style=3D"font-size:12pt; font-family:'Calibri'; color:#000000">
<div>this week I have started getting the &#8216;blue screen of death&#8217=
;!!&nbsp;&nbsp; Gives me the screen... does the dump and reboots...</div>
<div>&nbsp;</div>
<div>upon reboot I get the &#8216;windows had a boo-boo&#8217;&nbsp; box wi=
th the following information</div>
</div>
</div>
</blockquote>
Could be anything, bad hardware or bad driver or corrupted file system or v=
irus, etc.&nbsp; I believe you have Windows 7.&nbsp; Best advice is to boot=
 into safe mode and run diagnostics/updates.<br>
<br>
If it is Win 7 consider updating to Win 10.<br>
<blockquote type=3D"cite">
<div dir=3D"ltr">
<div style=3D"font-size:12pt; font-family:'Calibri'; color:#000000">
<div>&nbsp;</div>
<div><em>Problem signature:</em></div>
<div><em>&nbsp; Problem Event Name:&nbsp;&nbsp;&nbsp; BlueScreen</em></div>
<div><em>&nbsp; OS Version:&nbsp;&nbsp;&nbsp; 6.1.7601.2.1.0.256.48</em></d=
iv>
<div><em>&nbsp; Locale ID:&nbsp;&nbsp;&nbsp; 1033</em></div>
<div><em></em>&nbsp;</div>
<div><em>Additional information about the problem:</em></div>
<div><em>&nbsp; BCCode:&nbsp;&nbsp;&nbsp; 19</em></div>
<div><em>&nbsp; BCP1:&nbsp;&nbsp;&nbsp; 0000000000000020</em></div>
<div><em>&nbsp; BCP2:&nbsp;&nbsp;&nbsp; FFFFFA800602A590</em></div>
<div><em>&nbsp; BCP3:&nbsp;&nbsp;&nbsp; FFFFFA800602A5B0</em></div>
<div><em>&nbsp; BCP4:&nbsp;&nbsp;&nbsp; 0000000004020008</em></div>
<div><em>&nbsp; OS Version:&nbsp;&nbsp;&nbsp; 6_1_7601</em></div>
<div><em>&nbsp; Service Pack:&nbsp;&nbsp;&nbsp; 1_0</em></div>
<div><em>&nbsp; Product:&nbsp;&nbsp;&nbsp; 256_1</em></div>
<div><em></em>&nbsp;</div>
<div><em>Files that help describe the problem:</em></div>
<div><em>&nbsp; C:\Windows\Minidump\032916-26145-01.dmp</em></div>
<div><em>&nbsp; C:\Users\User\AppData\Local\Temp\WER-94801-0.sysdata.xml</e=
m></div>
<div><em></em>&nbsp;</div>
<div><em>Read our privacy statement online:</em></div>
<div><em>&nbsp; </em><a href=3D"http://go.microsoft.com/fwlink/?linkid=3D10=
4288&amp;clcid=3D0x0409" id=3D"LPlnk888604"><em>http://go.microsoft.com/fwl=
ink/?linkid=3D104288&amp;clcid=3D0x0409</em></a></div>
<div><em></em>&nbsp;</div>
<div><em>If the online privacy statement is not available, please read our =
privacy statement offline:</em></div>
<div><em>&nbsp; C:\Windows\system32\en-US\erofflps.txt</em></div>
<div><em></em>&nbsp;</div>
<div>of course all of this is just gobblede-gook to me.&nbsp;&nbsp; I did f=
inally get it to allow me to print out the minidump and have it saved if so=
meone wants to look at it</div>
<div>I used to be able to read memory dumps, but that was 30 years ago with=
 mainframes and cobol...&nbsp; this don&#8217;t look like those !&nbsp;
</div>
<div>&nbsp;</div>
<div>any of you super guru binary/hex people give me an idea what&#8217;s b=
lowing up my pc ???&nbsp;&nbsp; I would certainly appreciate some guidance.=
..&nbsp; I can email you the dump if it helps</div>
<div>&nbsp;</div>
<div>thanks</div>
<div>John</div>
<div>(shop content... I use my computer to order tools and &#8216;stuff&#82=
17; for my shop )</div>
<div><em></em>&nbsp;</div>
<div>&nbsp;</div>
</div>
</div>
<br>
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<pre>_______________________________________________=0A=
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et">Shop-talk@autox.team.net</a>=0A=
te.html">http://www.team.net/donate.html</a>=0A=
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hive">http://www.team.net/archive</a>=0A=
Forums: <a class=3D"moz-txt-link-freetext" href=3D"http://www.team.net/foru=
ms">http://www.team.net/forums</a>=0A=
.team.net/mailman/options/shop-talk/pj_thomas@comcast.net">http://autox.tea=
m.net/mailman/options/shop-talk/pj_thomas@comcast.net</a>=0A=
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</pre>
</blockquote>
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