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Re: [Shop-talk] blue screen problems... need the gurus

To: john niolon <jniolon@att.net>, shop-talk <shop-talk@autox.team.net>
Subject: Re: [Shop-talk] blue screen problems... need the gurus
From: "Peter J. Thomas" <pj_thomas@comcast.net>
Date: Wed, 30 Mar 2016 08:57:15 -0400
Delivered-to: mharc@autox.team.net
Delivered-to: shop-talk@autox.team.net
References: <C5E466D8380546A795AEDD1705EAB893@UserPC>
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On 3/29/2016 8:42 PM, john niolon wrote:
> this week I have started getting the ?blue screen of death?!!   Gives 
> me the screen... does the dump and reboots...
> upon reboot I get the ?windows had a boo-boo?  box with the following 
> information
Could be anything, bad hardware or bad driver or corrupted file system 
or virus, etc.  I believe you have Windows 7.  Best advice is to boot 
into safe mode and run diagnostics/updates.

If it is Win 7 consider updating to Win 10.
> /Problem signature:/
> /  Problem Event Name:    BlueScreen/
> /  OS Version:    6.1.7601.2.1.0.256.48/
> /  Locale ID:    1033/
> //
> /Additional information about the problem:/
> /  BCCode:    19/
> /  BCP1:    0000000000000020/
> /  BCP2:    FFFFFA800602A590/
> /  BCP3:    FFFFFA800602A5B0/
> /  BCP4:    0000000004020008/
> /  OS Version:    6_1_7601/
> /  Service Pack:    1_0/
> /  Product:    256_1/
> //
> /Files that help describe the problem:/
> /  C:\Windows\Minidump\032916-26145-01.dmp/
> /C:\Users\User\AppData\Local\Temp\WER-94801-0.sysdata.xml/
> //
> /Read our privacy statement online:/
> ///http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409/
> //
> /If the online privacy statement is not available, please read our 
> privacy statement offline:/
> /  C:\Windows\system32\en-US\erofflps.txt/
> //
> of course all of this is just gobblede-gook to me.   I did finally get 
> it to allow me to print out the minidump and have it saved if someone 
> wants to look at it
> I used to be able to read memory dumps, but that was 30 years ago with 
> mainframes and cobol...  this don?t look like those !
> any of you super guru binary/hex people give me an idea what?s blowing 
> up my pc ???   I would certainly appreciate some guidance...  I can 
> email you the dump if it helps
> thanks
> John
> (shop content... I use my computer to order tools and ?stuff? for my 
> shop )
> //
>
>
> _______________________________________________
>
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>


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    <div class="moz-cite-prefix">On 3/29/2016 8:42 PM, john niolon
      wrote:<br>
    </div>
    <blockquote cite="mid:C5E466D8380546A795AEDD1705EAB893@UserPC"
      type="cite">
      <div dir="ltr">
        <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR:
          #000000">
          <div>this week I have started getting the ?blue screen of
            death?!!   Gives me the screen... does the dump and
            reboots...</div>
          <div> </div>
          <div>upon reboot I get the ?windows had a boo-boo?  box with
            the following information</div>
        </div>
      </div>
    </blockquote>
    Could be anything, bad hardware or bad driver or corrupted file
    system or virus, etc.  I believe you have Windows 7.  Best advice is
    to boot into safe mode and run diagnostics/updates.<br>
    <br>
    If it is Win 7 consider updating to Win 10.<br>
    <blockquote cite="mid:C5E466D8380546A795AEDD1705EAB893@UserPC"
      type="cite">
      <div dir="ltr">
        <div style="FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR:
          #000000">
          <div> </div>
          <div><em>Problem signature:</em></div>
          <div><em>  Problem Event Name:    BlueScreen</em></div>
          <div><em>  OS Version:    6.1.7601.2.1.0.256.48</em></div>
          <div><em>  Locale ID:    1033</em></div>
          <div><em></em> </div>
          <div><em>Additional information about the problem:</em></div>
          <div><em>  BCCode:    19</em></div>
          <div><em>  BCP1:    0000000000000020</em></div>
          <div><em>  BCP2:    FFFFFA800602A590</em></div>
          <div><em>  BCP3:    FFFFFA800602A5B0</em></div>
          <div><em>  BCP4:    0000000004020008</em></div>
          <div><em>  OS Version:    6_1_7601</em></div>
          <div><em>  Service Pack:    1_0</em></div>
          <div><em>  Product:    256_1</em></div>
          <div><em></em> </div>
          <div><em>Files that help describe the problem:</em></div>
          <div><em>  C:\Windows\Minidump\032916-26145-01.dmp</em></div>
          <div><em> 
              
C:\Users\User\AppData\Local\Temp\WER-94801-0.sysdata.xml</em></div>
          <div><em></em> </div>
          <div><em>Read our privacy statement online:</em></div>
          <div><em>  </em><a moz-do-not-send="true"
              
href="http://go.microsoft.com/fwlink/?linkid=104288&amp;clcid=0x0409";><em>http://go.microsoft.com/fwlink/?linkid=104288&amp;clcid=0x0409</em></a></div>
          <div><em></em> </div>
          <div><em>If the online privacy statement is not available,
              please read our privacy statement offline:</em></div>
          <div><em>  C:\Windows\system32\en-US\erofflps.txt</em></div>
          <div><em></em> </div>
          <div>of course all of this is just gobblede-gook to me.   I
            did finally get it to allow me to print out the minidump and
            have it saved if someone wants to look at it</div>
          <div>I used to be able to read memory dumps, but that was 30
            years ago with mainframes and cobol...  this don?t look like
            those !  </div>
          <div> </div>
          <div>any of you super guru binary/hex people give me an idea
            what?s blowing up my pc ???   I would certainly appreciate
            some guidance...  I can email you the dump if it helps</div>
          <div> </div>
          <div>thanks</div>
          <div>John</div>
          <div>(shop content... I use my computer to order tools and
            ?stuff? for my shop )</div>
          <div><em></em> </div>
          <div> </div>
        </div>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <br>
      <pre wrap="">_______________________________________________

<a class="moz-txt-link-abbreviated" 
href="mailto:Shop-talk@autox.team.net";>Shop-talk@autox.team.net</a>
Archive: <a class="moz-txt-link-freetext" 
href="http://www.team.net/archive";>http://www.team.net/archive</a>
Forums: <a class="moz-txt-link-freetext" 
href="http://www.team.net/forums";>http://www.team.net/forums</a>

</pre>
    </blockquote>
    <br>
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_______________________________________________

Shop-talk@autox.team.net
Archive: http://www.team.net/archive


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