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Re: OT: modem won't stay connected

To: Eric J Russell <ejrussell@mebtel.net>
Subject: Re: OT: modem won't stay connected
From: Drew Rogge <drew@pixar.com>
Date: Thu, 23 May 2002 13:34:59 -0700
You don't happen to have call-waiting do you? The beep will
usually cause the modem to disconnect. I'm sure you've already
thought of this but I just had to ask.

Drew

Eric J Russell wrote:
> 
> (was: next question - cable access vrs DSL)
> 
> Apologies in advance for further use of bandwidth...
> 
> I'd like to switch to DSL someday but the truth is 56k dial up is serving my
> needs for now - with one problem. My modem will not always stay connected.
> I've tried talking with tech support from the ISP (Mebtel - a local phone
> company). They have suggested I fiddle with various settings at my end to no
> avail. They did run a 'line test' and reported our phone line checks out OK.
> 
> This is what I am running: Windows 98 SE, Motorola SM56 internal modem
> 
> Here are the 'symptoms': I connect with no problem. (almost never get a busy
> signal). Sometimes I'll stay connected only long enough to download email or
> one web page (say a minute or two) then I can hear the modem click, my
> connection is lost and I have to disconnect and redial. Sometimes, it will
> disconnect 1/2 way through downloading email or a web page (in other words
> not timing out due to inactivity). Sometimes I will stay connected to my
> heart's desire then I'll disconnect (could be 30 minutes to two hours).
> 
> TIA for your input.
> 
> Eric

-- 
Drew Rogge
drew@pixar.com

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