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Re: [Healeys] Moss email

from [Bob Haskell] [Permanent Link][Original]
To: healeys@autox.team.net
Subject: Re: [Healeys] Moss email
From: Bob Haskell <rchaskell@earthlink.net>
Date: Thu, 20 Aug 2026 07:58:33 -0400
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I've been told that Moss is changing their reseller program, reducing 
discounts.

Bob Haskell
Austin-Healey 3000 roadster registrar

On 8/20/26 01:15, Al Fuller wrote:
> Just to be clear, there's no mystery about Moss Motors being sold. 
> They discuss it on the new emails, as well as listing a company 
> chronology on the website "about-us" page ending in "2024 Moss Motors 
> purchased by Radial Equity".
>
> ________________
> Sent from my phone
> Best Regards,
> Al Fuller
>
> On Wed, Aug 19, 2026, 7:25â?¯PM Robert Markovich <rmarkovich@aol.com> wrote:
>
>     Iâ??ve also found that no one at Moss picks up the phone
>     anymoreâ??horribly long wait times on hold simply to ask a question.
>     I think if Moss has been sold, as someone con this thread
>     suggested, the new owners have cut customer service staff. In any
>     case, that plus questionable quality are driving many of us
>     elsewhere.
>
>
>     Sent from the all new AOL app for iOS
>     
> <https://aolapp.onelink.me/eG2g?pid=NativePlacement&c=US_Acquisition_YMktg_320_EmailSignature_AttributionDL&af_sub1=Acquisition&af_sub2=US_YMktg&af_sub3=&af_sub4=100002473&af_sub5=SentFromNewAOLApp__Interstitial_&af_ios_store_cpp=ce85ce34-ad0f-4811-a92b-a172743b064e&af_android_url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.aol.mobile.aolapp%26listing%3Demail_signature_attribution>
>
>     On Wednesday, August 19, 2026, 7:34 PM, healeybruce--- via Healeys
>     <healeys@autox.team.net> wrote:
>
>         Time will tell. For now, I continue to trust Dave Nockâ??s
>         sourcing and I but more and more from AH Spares.
>
>         Bruce Steele
>
>         1960 BN7
>
>         *From:*Healeys <healeys-bounces@autox.team.net> *On Behalf Of
>         *Al Fuller
>         *Sent:* Friday, August 14, 2026 12:51 PM
>         *To:* Tom <ah3000me@gmail.com>
>         *Cc:* Healey Mail List <healeys@autox.team.net>
>         *Subject:* Re: [Healeys] Moss email
>
>         I just got your email out of the spam folder...
>
>         We knew in San Luis Obispo that they were sold, and I had a
>         whole long conversation with one of the marketing people about
>         the consistent poor quality of the stuff they were selling.
>
>         They claimed there was nothing they could do about it because
>         people always buy the lowest price, and are unwilling to pay
>         for higher quality.
>
>         My response was something along the lines of that practice
>         will accelerate people out of the classic cars, if they can't
>         even rely on brand new parts!
>
>         Maybe they are rethinking it...
>
>         ________________
>         Sent from my phone
>         Best Regards,
>         Al Fuller
>
>         On Fri, Aug 14, 2026, 11:43â?¯AM Tom <ah3000me@gmail.com> wrote:
>
>             Hi all,
>
>             Anyone else get the /Weâ??re Improving â?? Come Back to Moss
>             /email from Moss Motors?  I haven't needed parts in a
>             while, so I haven't paid much attention to the state of
>             the parts industry for our cars.  Is Moss having problems?
>
>             - Tom
>
>             _______________________________________________
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>             
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    <p>I've been told that Moss is changing their reseller program,
      reducing discounts.</p>
    <pre class="moz-signature" cols="72">Bob Haskell
Austin-Healey 3000 roadster registrar</pre>
    <div class="moz-cite-prefix">On 8/20/26 01:15, Al Fuller wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:CADkpZwFnepSm6L+2+YgaJ1u23vkaPt5DMMxHF+v2Ke0gKD2Wpg@mail.gmail.com">
      <meta http-equiv="content-type" content="text/html; charset=UTF-8">
      <div dir="auto">
        <div>Just to be clear, there's no mystery about Moss Motors
          being sold. They discuss it on the new emails, as well as
          listing a company chronology on the website "about-us" page
          ending in "2024 Moss Motors purchased by Radial Equity".</div>
        <div><br>
        </div>
        <div data-smartmail="gmail_signature">________________<br>
          Sent from my phone <br>
          Best Regards,<br>
          Al Fuller</div>
      </div>
      <br>
      <div class="gmail_quote gmail_quote_container">
        <div dir="ltr" class="gmail_attr">On Wed, Aug 19, 2026, 7:25â?¯PM
          Robert Markovich &lt;<a href="mailto:rmarkovich@aol.com";
            moz-do-not-send="true" 
class="moz-txt-link-freetext">rmarkovich@aol.com</a>&gt;
          wrote:<br>
        </div>
        <blockquote class="gmail_quote"
style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
          <div>
            Iâ??ve also found that no one at Moss picks up the phone
            anymoreâ??horribly long wait times on hold simply to ask a
            question. I think if Moss has been sold, as someone con this
            thread suggested, the new owners have cut customer service
            staff. In any case, that plus questionable quality are
            driving many of us elsewhere. <br>
            <br>
            <br>
            <div><a style="font-size:12px"
href="https://aolapp.onelink.me/eG2g?pid=NativePlacement&amp;c=US_Acquisition_YMktg_320_EmailSignature_AttributionDL&amp;af_sub1=Acquisition&amp;af_sub2=US_YMktg&amp;af_sub3=&amp;af_sub4=100002473&amp;af_sub5=SentFromNewAOLApp__Interstitial_&amp;af_ios_store_cpp=ce85ce34-ad0f-4811-a92b-a172743b064e&amp;af_android_url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.aol.mobile.aolapp%26listing%3Demail_signature_attribution";
                target="_blank" rel="noreferrer" moz-do-not-send="true">Sent
                from the all new AOL app for iOS</a><br>
            </div>
            <br>
            <p
style="font-size:15px;color:rgb(132,115,255);padding-top:15px;margin-top:0px">On
              Wednesday, August 19, 2026, 7:34 PM, healeybruce--- via
              Healeys &lt;<a href="mailto:healeys@autox.team.net";
                target="_blank" rel="noreferrer" moz-do-not-send="true"
                class="moz-txt-link-freetext">healeys@autox.team.net</a>&gt;
              wrote:</p>
            <blockquote>
              <div id="m_9172001972532651582yiv2242738360">
                <div>
                  <div>
                    <p><span
style="font-family:&quot;Trebuchet MS&quot;,sans-serif">Time will tell. 
                        For now, I continue to trust Dave Nockâ??s
                        sourcing and I but more and more from AH 
Spares.</span></p>
                    <p><span
style="font-family:&quot;Trebuchet MS&quot;,sans-serif">  </span></p>
                    <p><span
style="font-family:&quot;Trebuchet MS&quot;,sans-serif">Bruce Steele</span></p>
                    <p><span
style="font-family:&quot;Trebuchet MS&quot;,sans-serif">1960 BN7</span></p>
                    <p><span
style="font-family:&quot;Trebuchet MS&quot;,sans-serif">  </span></p>
                    <div
style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
                      <p><b><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">From:</span></b><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif">
                          Healeys &lt;<a
                            href="mailto:healeys-bounces@autox.team.net";
                            target="_blank" rel="noreferrer"
                            moz-do-not-send="true"
                            
class="moz-txt-link-freetext">healeys-bounces@autox.team.net</a>&gt;
                          <b>On Behalf Of </b>Al Fuller<br>
                          <b>Sent:</b> Friday, August 14, 2026 12:51 PM<br>
                          <b>To:</b> Tom &lt;<a
                            href="mailto:ah3000me@gmail.com";
                            target="_blank" rel="noreferrer"
                            moz-do-not-send="true"
                            
class="moz-txt-link-freetext">ah3000me@gmail.com</a>&gt;<br>
                          <b>Cc:</b> Healey Mail List &lt;<a
                            href="mailto:healeys@autox.team.net";
                            target="_blank" rel="noreferrer"
                            moz-do-not-send="true"
                            
class="moz-txt-link-freetext">healeys@autox.team.net</a>&gt;<br>
                          <b>Subject:</b> Re: [Healeys] Moss email</span></p>
                    </div>
                    <p>  </p>
                    <p>I just got your email out of the spam folder...</p>
                    <p>  </p>
                    <p>We knew in San Luis Obispo that they were sold,
                      and I had a whole long conversation with one of
                      the marketing people about the consistent poor
                      quality of the stuff they were selling.</p>
                    <p>  </p>
                    <p>They claimed there was nothing they could do
                      about it because people always buy the lowest
                      price, and are unwilling to pay for higher
                      quality.</p>
                    <p>  </p>
                    <p>My response was something along the lines of that
                      practice will accelerate people out of the classic
                      cars, if they can't even rely on brand new parts!</p>
                    <p>  </p>
                    <p>Maybe they are rethinking it...</p>
                    <p>  </p>
                    <div>
                      <p>________________<br>
                        Sent from my phone <br>
                        Best Regards,<br>
                        Al Fuller</p>
                    </div>
                    <p>  </p>
                    <p>On Fri, Aug 14, 2026, 11:43<span
                        
style="font-family:&quot;Arial&quot;,sans-serif">â?¯</span>AM
                      Tom &lt;<a
                        rel="nofollow noopener noreferrer noreferrer"
                        href="mailto:ah3000me@gmail.com"; target="_blank"
                        moz-do-not-send="true"
                        class="moz-txt-link-freetext">ah3000me@gmail.com</a>&gt;
                      wrote:</p>
                    <blockquote
style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 
6.0pt;margin-left:4.8pt;margin-right:0in">
                      <p>Hi all,</p>
                      <p>  </p>
                      <p>Anyone else get the <i>Weâ??re Improving â?? Come
                          Back to Moss </i>email from Moss Motors?  I
                        haven't needed parts in a while, so I haven't
                        paid much attention to the state of the parts
                        industry for our cars.  Is Moss having problems?</p>
                      <p>  </p>
                      <p>- Tom</p>
                      <p>  </p>
                      <p 
style="margin-bottom:12.0pt">_______________________________________________<br>
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      <br>
      <fieldset class="moz-mime-attachment-header"></fieldset>
      <pre wrap="" 
class="moz-quote-pre">_______________________________________________

Archive: <a class="moz-txt-link-freetext" 
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