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I=E2=80=99ve also found that no one at Moss=C2=A0picks up the phone anymore=
=E2=80=94horribly long wait times=C2=A0on hold simply to ask a question. I =
think if Moss has been sold, as someone con this thread suggested, the new =
owners have cut customer service staff. In any case, that plus questionable=
quality are driving many of us elsewhere.=C2=A0
Sent from the all new AOL app for iOS
On Wednesday, August 19, 2026, 7:34 PM, healeybruce--- via Healeys <healeys=
@autox.team.net> wrote:
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Time will tell.=C2=A0 For now, I continue to trust Dave Nock=E2=80=99s sour=
cing and I but more and more from AH Spares.
=C2=A0
Bruce Steele
1960 BN7
=C2=A0
From: Healeys <healeys-bounces@autox.team.net> On Behalf Of Al Fuller
Sent: Friday, August 14, 2026 12:51 PM
To: Tom <ah3000me@gmail.com>
Cc: Healey Mail List <healeys@autox.team.net>
Subject: Re: [Healeys] Moss email
=C2=A0
I just got your email out of the spam folder...
=C2=A0
We knew in San Luis Obispo that they were sold, and I had a whole long conv=
ersation with one of the marketing people about the consistent poor quality=
of the stuff they were selling.
=C2=A0
They claimed there was nothing they could do about it because people always=
buy the lowest price, and are unwilling to pay for higher quality.
=C2=A0
My response was something along the lines of that practice will accelerate =
people out of the classic cars, if they can't even rely on brand new parts!
=C2=A0
Maybe they are rethinking it...
=C2=A0
________________
Sent from my phone=20
Best Regards,
Al Fuller
=C2=A0
On Fri, Aug 14, 2026, 11:43=E2=80=AFAM Tom <ah3000me@gmail.com> wrote:
Hi all,
=C2=A0
Anyone else get the We=E2=80=99re Improving =E2=80=94 Come Back to Moss ema=
il from Moss Motors?=C2=A0 I haven't needed parts in a while, so I haven't =
paid much attention to the state of the parts industry for our cars.=C2=A0 =
Is Moss having problems?
=C2=A0
- Tom
=C2=A0
_______________________________________________
Archive: http://www.team.net/pipermail/healeys http://autox.team.net/archiv=
e/healeys
Healeys@autox.team.net
http://autox.team.net/mailman/listinfo/healeys
94@gmail.com
_______________________________________________
Archive: http://www.team.net/pipermail/healeys http://autox.team.net/archiv=
e/healeys
Healeys@autox.team.net
http://autox.team.net/mailman/listinfo/healeys
h@aol.com
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<html xmlns=3D"http://www.w3.org/1999/xhtml"; xmlns:v=3D"urn:schemas-microso=
ft-com:vml" xmlns:o=3D"urn:schemas-microsoft-com:office:office"><head><!--[=
if gte mso 9]><xml><o:OfficeDocumentSettings><o:AllowPNG/><o:PixelsPerInch>=
96</o:PixelsPerInch></o:OfficeDocumentSettings></xml><![endif]--></head><bo=
dy>
I=E2=80=99ve also found that no one at Moss picks up the phone anymore=
=E2=80=94horribly long wait times on hold simply to ask a question. I =
think if Moss has been sold, as someone con this thread suggested, the new =
owners have cut customer service staff. In any case, that plus questionable=
quality are driving many of us elsewhere. <br><br><br><div class=3D"y=
ahoo-signature"><a style=3D"font-size:12px" href=3D"https://aolapp.onelink.=
me/eG2g?pid=3DNativePlacement&c=3DUS_Acquisition_YMktg_320_EmailSignatu=
re_AttributionDL&af_sub1=3DAcquisition&af_sub2=3DUS_YMktg&af_su=
b3=3D&af_sub4=3D100002473&af_sub5=3DSentFromNewAOLApp__Interstitial=
_&af_ios_store_cpp=3Dce85ce34-ad0f-4811-a92b-a172743b064e&af_androi=
d_url=3Dhttps%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.a=
ol.mobile.aolapp%26listing%3Demail_signature_attribution">Sent from the all=
new AOL app for iOS</a><br></div><br><p class=3D"yahoo-quoted-begin" style=
=3D"font-size: 15px; color: rgb(132, 115, 255); padding-top: 15px; margin-t=
op: 0px;">On Wednesday, August 19, 2026, 7:34 PM, healeybruce--- via Healey=
s <healeys@autox.team.net> wrote:</p><blockquote class=3D"iosymail"><=
div id=3D"yiv2242738360"><style><!--
#yiv2242738360 filtered {}
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#yiv2242738360 a:link, #yiv2242738360 span.yiv2242738360MsoHyperlink
=09{color:blue;text-decoration:underline;}
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--></style><div><div class=3D"yiv2242738360WordSection1"><p class=3D"yiv224=
2738360MsoNormal"><span style=3D"font-family:"Trebuchet MS", sans=
-serif;">Time will tell. For now, I continue to trust Dave Nock=E2=80=
=99s sourcing and I but more and more from AH Spares.</span></p><p class=3D=
"yiv2242738360MsoNormal"><span style=3D"font-family:"Trebuchet MS"=
;, sans-serif;"> </span></p><p class=3D"yiv2242738360MsoNormal"><span=
style=3D"font-family:"Trebuchet MS", sans-serif;">Bruce Steele</=
span></p><p class=3D"yiv2242738360MsoNormal"><span style=3D"font-family:&qu=
ot;Trebuchet MS", sans-serif;">1960 BN7</span></p><p class=3D"yiv22427=
38360MsoNormal"><span style=3D"font-family:"Trebuchet MS", sans-s=
erif;"> </span></p><div style=3D"border:none;border-top:solid #E1E1E1=
1.0pt;padding:3.0pt 0in 0in 0in;"><p class=3D"yiv2242738360MsoNormal"><b><=
span style=3D"font-size:11.0pt;font-family:"Calibri", sans-serif;=
">From:</span></b><span style=3D"font-size:11.0pt;font-family:"Calibri=
", sans-serif;"> Healeys <healeys-bounces@autox.team.net> <b>On =
Behalf Of </b>Al Fuller<br><b>Sent:</b> Friday, August 14, 2026 12:51 PM<br=
><b>To:</b> Tom <ah3000me@gmail.com><br><b>Cc:</b> Healey Mail List &=
lt;healeys@autox.team.net><br><b>Subject:</b> Re: [Healeys] Moss email</=
span></p></div><p class=3D"yiv2242738360MsoNormal"> </p><p class=3D"y=
iv2242738360MsoNormal">I just got your email out of the spam folder...</p><=
p class=3D"yiv2242738360MsoNormal"> </p><p class=3D"yiv2242738360MsoN=
ormal">We knew in San Luis Obispo that they were sold, and I had a whole lo=
ng conversation with one of the marketing people about the consistent poor =
quality of the stuff they were selling.</p><p class=3D"yiv2242738360MsoNorm=
al"> </p><p class=3D"yiv2242738360MsoNormal">They claimed there was n=
othing they could do about it because people always buy the lowest price, a=
nd are unwilling to pay for higher quality.</p><p class=3D"yiv2242738360Mso=
Normal"> </p><p class=3D"yiv2242738360MsoNormal">My response was some=
thing along the lines of that practice will accelerate people out of the cl=
assic cars, if they can't even rely on brand new parts!</p><p class=3D"yiv2=
242738360MsoNormal"> </p><p class=3D"yiv2242738360MsoNormal">Maybe th=
ey are rethinking it...</p><p class=3D"yiv2242738360MsoNormal"> </p><=
div><p class=3D"yiv2242738360MsoNormal">________________<br>Sent from my ph=
one <br>Best Regards,<br>Al Fuller</p></div><p class=3D"yiv2242738360MsoNor=
mal"> </p><p class=3D"yiv2242738360MsoNormal">On Fri, Aug 14, 2026, 1=
1:43<span style=3D"font-family:"Arial", sans-serif;">=E2=80=AF</s=
pan>AM Tom <<a rel=3D"nofollow noopener noreferrer" ymailto=3D"mailto:ah=
3000me@gmail.com" target=3D"_blank" href=3D"mailto:ah3000me@gmail.com";>ah30=
00me@gmail.com</a>> wrote:</p><blockquote style=3D"border:none;border-le=
ft:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-r=
ight:0in;"><p class=3D"yiv2242738360MsoNormal">Hi all,</p><p class=3D"yiv22=
42738360MsoNormal"> </p><p class=3D"yiv2242738360MsoNormal">Anyone el=
se get the <i>We=E2=80=99re Improving =E2=80=94 Come Back to Moss </i>email=
from Moss Motors? I haven't needed parts in a while, so I haven't pa=
id much attention to the state of the parts industry for our cars. Is=
Moss having problems?</p><p class=3D"yiv2242738360MsoNormal"> </p><p=
class=3D"yiv2242738360MsoNormal">- Tom</p><p class=3D"yiv2242738360MsoNorm=
al"> </p><p style=3D"margin-bottom:12.0pt;" class=3D"yiv2242738360Mso=
Normal">_______________________________________________<br>Support Team.Net=
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_______________________________________________
Archive: http://www.team.net/pipermail/healeys
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