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Re: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage

To: "'warthodson@aol.com'" <warthodson@aol.com>
Subject: Re: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport Vintage Restorations 7-553606 - 5-6162672
From: "Hank Leach" <gradea1@charter.net>
Date: Wed, 02 Aug 2023 16:47:54 +0000 FYt7nfK7bQrXsCICxEqduqym8bCpGactH2MhrjEMuXUwYvDExnMLEO/S4Nna/MlHVjE1abcMQ9gQkuQCDVb1NTRTUJGzh1gkLBGkvPffQdCKJ5M2x1Ym7g/q hUGCNDHPLwqXxytS4iTwqQ==
Cc: "'healeys@autox.team.net'" <healeys@autox.team.net>, "'moss.tech@mossmotors.com'" <moss.tech@mossmotors.com>
Delivered-to: mharc@autox.team.net
Delivered-to: healeys@autox.team.net
Importance: Normal
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Might depend on the car involved. At chassis 151608-151610 the petrol=0A=
tank straps and packing were modified. Knowing Moss, they always opt=0Af=
or the later release and ignore the early cars. The photo of the=0Apacki=
ng is way too thick. The length of the straps may be longer as=0Awell. T=
he early tanks were a two piece assembly, then later a one=0Apiece. Cinc=
hing down the bolts under the boot floor would shorten the=0Astraps unti=
l you run out of threads. Packing under the tank will also=0Aaffect the=
 assembly. Hank=0A=0A=09-----------------------------------------From: "=
warthodson--- via=0AHealeys" =0ATo: "healeys@autox.team.net"=0ACc: "moss=
tech@mossmotors.com"=0ASent: Wednesday August 2 2023 8:03:59AM=0ASubjec=
t: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westport=0AVintage=
 Restorations 7-553606 - 5-6162672=0A=0A  I recently ordered a set of ga=
s tank hold down straps from Moss=0Amotors. They are well constructed wi=
th 1 exception. The "strap pad"=0A(packing) thickness is .25" vs .125" o=
riginal thickness based upon=0Aseveral old straps I have. Not only is th=
eir strapping twice as thick,=0Ait also is 2 layers of .125" material. S=
ee attached Moss photo. This=0Ameans that the steel straps sit twice as=
 high off of the gas tank. See=0AMoss photo of an MGA tank. Apparently,=
 the Moss vendor made them to=0Athe Moss specification. It is the specif=
ication that is in error. Am I=0Acorrect that the packing material shoul=
d be .125" thick? Were MGA=0Astrap pads thicker than Healeys? Has anyone=
 run into this since 2010?=0AGary Hodson  =0A=0A      ----- Forwarded Me=
ssage ----- FROM: Tech  TO:=0A"warthodson@aol.com"  SENT: Tuesday, Augus=
t 1, 2023 at 11:29:19 AM CDT=0ASUBJECT: Fwd: 851-310 Gas Tank Strap - To=
o thick - Westport Vintage=0ARestorations 7-553606 - 5-6162672 =0A     =
 Please take a look at ticket #132027 [1] raised by Stu Bowman=0A(bowman=
s@mossmotors.com). Hello, =E2=80=8B The strap pad thickness of just=0Aun=
der 0.25=E2=80=9D matches our 2010 drawing specifications and has been=
=0Aproduced to those specifications for thirteen years now. We have not=
=0Afound the straps to cause an installation issue during that time.   =
 I=0Ahave attached a photo of the prototype strap that preceded our=0Asp=
ecification changes on this part number. Please note the strap is in=0Aa=
 fully installed state when this photo was taken. =0A   With regards,=0A=
=0A Ken Hyndman=0A =E2=80=8B=0A Tech Services (Mon - Thurs. 10am =E2=80=
=93 3.45 pm PST )=0A Moss Motors, LTD. =0A 800-667-7872 ext 7252=0Ahyndm=
ank@mossmotors.com =0A  ON FRI, 14 JUL AT 6:12 AM , STU BOWMAN  WROTE: =
        MOSS MOTORS=0ATECHNICAL SUPPORT REQUEST    TECHNICAL/PRODUCT ISS=
UE. IF UPHOLSTERY=0AISSUE PLEASE INCLUDE JUP#:    WHAT EXACTLY IS THE IS=
SUE?=0A...............:gas tanks strap, the packing on it , is too thick=
 See=0Apic=E2=80=99s    Please call custom er advise of proper size pack=
ing on=0Astrip TROUBLESHOOT / RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=
=80=A6..: Part=0A#:........................: 853-810 gas tank strip Moss=
 Inv=0A#:...........................: 5-6162672 Moss Manufactured uphols=
tery=0AJUP #..............................: Has part been installed?=0A=
=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6=
.: CUSTOMER INFO: Customer=0A#..........................: 7-755606 Cont=
act Name:..................:=0Awaestport vintage restorations=0APhone:..=
..............................: 913-441-8335 Email=0AAddress:..........=
.........: warthodson@aol.com CAR INFO:=0AYear=E2=80=A6=E2=80=A6=E2=80=
=A6: all Model=E2=80=A6=E2=80=A6: ahy ANYTHING SPECIAL ABOUT THE=0ACAR/E=
NGINE?.....: PHOTOS OF PROBLEM:     Moss Technical Services=0AAction Tak=
en:                  FROM: Warthodson =0ASENT: Thursday, July 13, 2023 4=
:19 PM=0ATO: Stu Bowman =0ASUBJECT: 853-310                   =0A 132027=
:1089000     =0A=0ALinks:=0A------=0A[1] https://mossmotorshelp.freshdes=
k.com/helpdesk/tickets/132027=0A

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<html><body>Might depend on the car involved.&nbsp; At chassis 151608-15=
1610 the petrol tank straps and packing were modified. Knowing Moss, the=
y always opt for the later release and ignore the early cars. The photo=
 of the packing is way too thick.&nbsp; The length of the straps may be=
 longer as well. The early tanks were a two piece assembly, then later a=
 one piece. Cinching down the bolts under the boot floor would shorten t=
he straps until you run out of threads. Packing under the tank will also=
 affect the assembly. Hank<br><br><div class=3D"reply-new-signature"></d=
iv><p>-----------------------------------------</p>From: "warthodson---=
 via Healeys" <healeys@autox.team.net><br>To: "healeys@autox.team.net"<b=
r>Cc: "moss.tech@mossmotors.com"<br>Sent: Wednesday August 2 2023 8:03:5=
9AM<br>Subject: [Healeys] Fw: 851-310 Gas Tank Strap - Too thick - Westp=
ort Vintage Restorations 7-553606 - 5-6162672<br><br>=0A<div class=3D"yd=
p1b284ebeyahoo-style-wrap" style=3D"font-family:'Comic Sans MS', sans-se=
rif;font-size:16px;">=0A<div dir=3D"ltr">I&nbsp; recently ordered a set=
=0Aof gas tank hold down straps from Moss motors. They are well=0Aconstr=
ucted with 1 exception. The "strap pad" (packing) thickness=0Ais .25" vs=
 .125" original thickness based upon several old straps I=0Ahave. Not on=
ly is their strapping twice as thick, it also is 2=0Alayers of .125" mat=
erial. See attached Moss photo. This means that=0Athe steel straps sit t=
wice as high off of the gas tank. See Moss=0Aphoto of an MGA tank. Appar=
ently, the Moss vendor made them to the=0AMoss specification. It is the=
 specification that is in error.</div>=0A<div dir=3D"ltr">Am I correct t=
hat the packing=0Amaterial should be .125" thick? Were MGA strap pads th=
icker than=0AHealeys?</div>=0A<div dir=3D"ltr">Has anyone run into this=
 since=0A2010?</div>=0A<div dir=3D"ltr">Gary Hodson&nbsp;&nbsp;</div>=0A=
<div dir=3D"ltr"><br></div>=0A<div dir=3D"ltr"><br></div>=0A<div>&nbsp;<=
/div>=0A</div>=0A<div class=3D"ydpc886ddddyahoo_quoted">=0A<div style=3D=
"font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13=
px;color:#26282a;">=0A<div>----- Forwarded Message -----</div>=0A<div><b=
>From:</b> Tech &lt;moss.tech@mossmotors.com&gt;</div>=0A<div><b>To:</b>=
 "warthodson@aol.com"=0A&lt;warthodson@aol.com&gt;</div>=0A<div><b>Sent:=
</b> Tuesday, August 1, 2023 at 11:29:19 AM CDT</div>=0A<div><b>Subject:=
</b> Fwd: 851-310 Gas Tank Strap - Too thick -=0AWestport Vintage Restor=
ations 7-553606 - 5-6162672</div>=0A<div><br></div>=0A<div>=0A<div>=0A<d=
iv style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI',=
 Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">=0A<div st=
yle=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Robo=
to, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">=0A<div dir=3D"=
ltr">=0A<div><span>Please take a look at ticket&nbsp;</span><a href=3D"h=
ttps://mossmotorshelp.freshdesk.com/helpdesk/tickets/132027" style=3D"ba=
ckground-color:rgb(255,255,255);">#132027</a><span>&nbsp;raised by Stu B=
owman=0A(bowmans@mossmotors.com).</span></div>=0A<div><span dir=3D"ltr">=
Hello,</span></div>=0A<div><span dir=3D"ltr">=E2=80=8B<span style=3D"fon=
t-size:14px;font-family:'Segoe UI', sans-serif;" dir=3D"ltr">&nbsp;=0A&n=
bsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The strap pad=0Athickness=
 of just under 0.25=E2=80=9D matches our 2010 drawing=0Aspecifications a=
nd has been produced to those specifications for=0Athirteen years now. W=
e have not found the straps to cause an=0Ainstallation issue during that=
 time.&nbsp;</span></span></div>=0A<div style=3D"margin:0in;font-size:15=
px;font-family:Calibri, sans-serif;">=0A<span style=3D"font-size:14px;fo=
nt-family:'Segoe UI', sans-serif;">&nbsp; &nbsp;=0A&nbsp; &nbsp; &nbsp;=
 &nbsp; &nbsp; &nbsp; I have attached a photo=0Aof the prototype strap t=
hat preceded our specification changes on=0Athis part number. Please not=
e the strap is in a fully installed=0Astate when this photo was taken.</=
span></div>=0A<div><br></div>=0A</div>=0A<div dir=3D"ltr">=0A<div><a><sp=
an style=3D"color:rgb(31,73,125);font-family:Arial, sans-serif;font-size=
:10pt;" dir=3D"ltr">With regards,<br><br>=0A&nbsp;Ken &nbsp; Hyndman<br>=
=0A=E2=80=8B<br>=0A&nbsp;Tech &nbsp;Services (Mon - Thurs. 10am =E2=80=
=93 3.45 pm PST )<br>=0A&nbsp;Moss Motors, LTD.</span></a><span><span st=
yle=3D"color:rgb(31,73,125);">&nbsp;</span></span><span><span style=3D"c=
olor:rgb(31,73,125);font-family:Arial, sans-serif;font-size:10pt;"><br>=
=0A=0A&nbsp;800-667-7872 ext 7252<br></span></span><a title=3D"mailto:hy=
ndmank@mossmotors.com"><span><span style=3D"color:rgb(5,99,193);font-fam=
ily:Arial, sans-serif;font-size:10pt;">hyndmank@mossmotors.com</span></s=
pan></a></div>=0A<br></div>=0A<div class=3D"ydpc886ddddyiv4089997833fres=
hdesk_quote">=0A<blockquote class=3D"ydpc886ddddyiv4089997833freshdesk_q=
uote">On Fri,=0A14 Jul at 6:12 AM <span class=3D"ydpc886ddddyiv408999783=
3separator">,=0AStu Bowman &lt;bowmans@mossmotors.com&gt; wrote:</span>=
=0A<div style=3D"font-family:'-apple-system', BlinkMacSystemFont, 'Segoe=
 UI', Roboto, 'Helvetica Neue', Arial, sans-serif;font-size:14px;">=0A<d=
iv class=3D"ydpc886ddddyiv4089997833WordSection1">=0A<div class=3D"ydpc8=
86ddddyiv4089997833MsoNormal"></div>=0A<div><span class=3D"ydpc886ddddyi=
v4089997833separator">&nbsp;</span></div>=0A<div class=3D"ydpc886ddddyiv=
4089997833MsoNormal"></div>=0A<div><span class=3D"ydpc886ddddyiv40899978=
33separator">&nbsp;</span></div>=0A<div align=3D"center" style=3D"text-a=
lign:center;" class=3D"ydpc886ddddyiv4089997833MsoNormal"><span class=3D=
"ydpc886ddddyiv4089997833separator"><b><u><span style=3D"font-size:12pt;=
">MOSS MOTORS TECHNICAL SUPPORT=0AREQUEST</span></u></b></span></div>=0A=
<div align=3D"center" style=3D"text-align:center;" class=3D"ydpc886ddddy=
iv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<div align=3D"center=
" style=3D"text-align:center;" class=3D"ydpc886ddddyiv4089997833MsoNorma=
l"><span style=3D"font-size:12pt;font-family:'Times New Roman', serif;co=
lor:#FF0000;">TECHNICAL/PRODUCT=0AISSUE. IF UPHOLSTERY ISSUE PLEASE INCL=
UDE JUP#:</span></div>=0A<div align=3D"center" style=3D"text-align:cente=
r;" class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</di=
v>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"fon=
t-size:12pt;font-family:'Bookman Old Style', serif;">WHAT=0AEXACTLY IS T=
HE ISSUE?</span> <span style=3D"font-size:10pt;font-family:'Bookman Old=
 Style', serif;">...............:gas=0Atanks strap, the packing on it ,=
 is too thick</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNo=
rmal"><span style=3D"font-size:10pt;font-family:'Bookman Old Style', ser=
if;">See=0Apic=E2=80=99s</span></div>=0A<div class=3D"ydpc886ddddyiv4089=
997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<div class=3D"ydpc886ddddy=
iv4089997833MsoNormal"><span style=3D"font-size:10pt;font-family:'Bookma=
n Old Style', serif;">Please=0Acall custom er advise of proper size pack=
ing on strip</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNor=
mal"><span style=3D"font-size:12pt;font-family:'Bookman Old Style', seri=
f;">TROUBLESHOOT=0A/ RESOLUTION=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</=
span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span sty=
le=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Part=0A#:.=
......................:</span> <span style=3D"font-size:10pt;font-famil=
y:'Times New Roman', serif;">853-810 gas=0Atank strip</span></div>=0A<di=
v class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:1=
0pt;font-family:'Bookman Old Style', serif;">Moss Inv=0A#:..............=
............:</span> <span style=3D"font-size:10pt;font-family:'Times N=
ew Roman', serif;">5-6162672</span></div>=0A<div class=3D"ydpc886ddddyiv=
4089997833MsoNormal"><span style=3D"font-size:10pt;font-family:'Bookman=
 Old Style', serif;">Moss=0AManufactured upholstery JUP=0A#.............=
................:</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833=
MsoNormal"><span style=3D"font-size:10pt;font-family:'Bookman Old Style'=
, serif;">Has part=0Abeen installed? =E2=80=A6=E2=80=A6=E2=80=A6=E2=80=
=A6=E2=80=A6=E2=80=A6=E2=80=A6=E2=80=A6..:</span></div>=0A<div class=3D"=
ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:12pt;font-fa=
mily:'Bookman Old Style', serif;color:#FF0000;">CUSTOMER=0AINFO:</span><=
/div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"=
font-size:10pt;font-family:'Bookman Old Style', serif;">Customer=0A#....=
.....................:</span> <span style=3D"font-size:10pt;font-family=
:'Times New Roman', serif;">7-755606</span></div>=0A<div class=3D"ydpc88=
6ddddyiv4089997833MsoNormal"><span style=3D"font-size:10pt;font-family:'=
Bookman Old Style', serif;">Contact=0AName:..................:</span> <s=
pan style=3D"font-size:10pt;font-family:'Times New Roman', serif;">waest=
port=0Avintage restorations</span></div>=0A<div class=3D"ydpc886ddddyiv4=
089997833MsoNormal"><span style=3D"font-size:10pt;font-family:'Bookman O=
ld Style', serif;">Phone:.................................:</span>=0A<sp=
an style=3D"font-size:10pt;font-family:'Times New Roman', serif;">913-44=
1-8335</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><=
span style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;">Em=
ail=0AAddress:....................:</span> <span style=3D"font-size:10pt=
;font-family:'Times New Roman', serif;"><a>warthodson@aol.com</a></span>=
</div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D=
"font-size:12pt;font-family:'Bookman Old Style', serif;color:#FF0000;">C=
AR=0AINFO:</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNorma=
l"><span style=3D"font-size:10pt;font-family:'Bookman Old Style', serif;=
">Year=E2=80=A6=E2=80=A6=E2=80=A6:</span>=0A<span style=3D"font-size:10p=
t;font-family:'Times New Roman', serif;">all</span></div>=0A<div class=
=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:10pt;fon=
t-family:'Bookman Old Style', serif;">Model=E2=80=A6=E2=80=A6:</span>=0A=
<span style=3D"font-size:10pt;font-family:'Times New Roman', serif;">ahy=
</span></div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span s=
tyle=3D"font-size:12pt;font-family:'Bookman Old Style', serif;">ANYTHING=
=0ASPECIAL ABOUT THE CAR/ENGINE?.....:</span></div>=0A<div class=3D"ydpc=
886ddddyiv4089997833MsoNormal"><span style=3D"font-size:12pt;font-family=
:'Times New Roman', serif;">PHOTOS OF=0APROBLEM:</span></div>=0A<div cla=
ss=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"font-size:12pt;f=
ont-family:'Bookman Old Style', serif;">&nbsp;</span>=0A<span style=3D"f=
ont-size:12pt;font-family:'Bookman Old Style', serif;">&nbsp;</span></di=
v>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"><span style=3D"fon=
t-size:12pt;font-family:'Bookman Old Style', serif;color:#FF0000;">Moss=
=0ATechnical Services Action Taken:</span></div>=0A<div class=3D"ydpc886=
ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<div class=3D"y=
dpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<div clas=
s=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=0A<di=
v class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</div>=
=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;=
</div>=0A<div>=0A<div style=3D"border:none;border-top:solid #E1E1E1 1pt;=
padding:3pt 0in 0in 0in;">=0A<div class=3D"ydpc886ddddyiv4089997833MsoNo=
rmal"><b>From:</b>=0AWarthodson &lt;warthodson@aol.com&gt;<br><b>Sent:</=
b> Thursday, July 13, 2023 4:19 PM<br><b>To:</b> Stu Bowman &lt;bowmans@=
mossmotors.com&gt;<br><b>Subject:</b> 853-310</div>=0A</div>=0A</div>=0A=
<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A<div>&nbsp;</d=
iv>=0A<div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNormal"></div>=0A=
<div>&nbsp;</div>=0A</div>=0A<div class=3D"ydpc886ddddyiv4089997833MsoNo=
rmal"></div>=0A<div>&nbsp;</div>=0A</div>=0A</div>=0A</blockquote>=0A</d=
iv>=0A</div>=0A<br><span title=3D"fd_tkt_identifier" style=3D"font-size:=
0px;font-family:fdtktid;line-height:0px;color:rgb(255,255,255);">=0A1320=
27:1089000</span></div>=0A</div>=0A</div>=0A</div>=0A</div>=0A</healeys@=
autox.team.net></body></html>

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