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Re: Complaint about spokes breaking

To: "Dave Murphy" <roadwarriordave@hotmail.com>, healeys@autox.team.net
Subject: Re: Complaint about spokes breaking
From: "tom felts" <tomfelts@earthlink.net>
Date: Fri, 10 Jun 2005 11:02:22 -0400
When I went back to complain on the MANY spokes that broke on my chrome
Dunlops I was sent more spokes to replace the broken ones.  Got something
anyway.

tom




> [Original Message]
> From: Dave Murphy <roadwarriordave@hotmail.com>
> To: <healeys@autox.team.net>
> Date: 6/10/05 10:11:34 AM
> Subject: Re: Complaint about spokes breaking
>
> Gary,
> The main reasons I didn't confront the vendor are:
> 1)that I am not the first owner or even the second owner of these wheels. 
> The wheels were put on the car when it was restored by an owner in 1998.
I 
> bought it in 1999 from the guy who bought it from the restorer. So when 
> discussing liability, I had no proof the wheels weren't abused by the 
> previous 2 owners and I expect any warranty would only be to the original 
> purchaser.
>
> 2)I don't know which vendor sold the wheels that broke. But I have told
Moss 
> my story.
>
> 3)Plus the problem sort of snowballed so I had no idea at the beginning
that 
> paying $1200 to buy 4 new Daytons would have been the thing to do rather 
> than paying $150 for respoking that first wheel in 2000. Hind sight is as 
> they say is always 20-20.
>
> 4)New wheels (Daytons) cost about twice as much as respoking so ...
>
> 5)And I was told and had read that Daytons were visibly different so I 
> hesitated initially to mix and match.
>
> Anyway, because you asked the list, I wanted to relay how the chrome
Dunlop 
> experience has  been a sour one for me.
>
> I read all the responses to the question. It seems a lot of the folks
kept 
> using their wheels after one or two spokes broke. One guy even said he
had 
> 25 spokes broken on one wheel. I was always afraid of a catastrophic
domino 
> effect so I sent a wheel for rebuilding as soon as I noticed a single
broken 
> spoke.
>
> I hope for Moss, Victoria British, myself and all others who have
recently 
> bought chrome Dunlops, that the spoke quality really has improved as they 
> are saying it has.
>
> -Thanks for asking!
>
> Dave Murphy
>
>
> >From: Editorgary@aol.com
> >To: roadwarriordave@hotmail.com, healeys@autox.team.net
> >Subject: Re: Complaint about spokes breaking
> >Date: Fri, 10 Jun 2005 00:29:23 EDT
> >
> >
> >In a message dated 6/8/05 7:34:24 PM, roadwarriordave@hotmail.com writes:
> >
> >
> > > Plus I have two other gripes with the Dunlops -
> > >
> >
> >With all the problems you've had with these wheels, I have to ask why 
> >you've
> >never discussed these problems with the original vendor, and why you
didn't
> >just buy new Dayton wheels if you were going to go to the trouble and 
> >expense of
> >having Dayton rebuild the Dunlop wheels? Seems to me that the original 
> >vendor
> >would have some sort of warranty on the wheels, and would also seem that
> >given the cost of respoking a wheel, it would have paid to simply have 
> >switched to
> >a Dayton wheel when the spokes started to break.
> >I should also point out that for the most part, it sounds as if you're 
> >trying
> >to fix wheels that are more than five years old, and may be much older
than
> >that.
> >One thing Kelvin Dodds of Moss told me was that there had been problems
in
> >the distant past with the MSW Dunlop wheels, but that in more recent
years 
> >the
> >product has improved substantially, and that Moss does give a warranty
on 
> >the
> >new Dunlop wheels it sells.
> >Cheers




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