On 07/31/99 15:34:33 you wrote:
>
>John,
>Here are support numbers for AOL:
> Screenname or Password Problems: 1-888-265-8004
> General Questions/Problems: 1-888-265-8006
> Billing: 1-888-265-8003
> Access Numbers: 1-888-265-8005
>I have not had any trouble connecting to AOL. either through direct dial or
>TCP/IP. At home since I have Win NT I usually connect to another ISP
>(usually Netcom) first to get a PPP connection and then connect to AOL
>through TCP/IP. Interestingly, I have had a LOT of trouble connecting to
>Netcom (now owned by Mindspring) since they did some upgrades a couple weeks
>ago. I can no longer connect through Netcom, and now have to use a
>Mindspring number instead. Anybody have any problems with Netcom?
>George Curley
>
George,
I'm getting ready to cancel my Netcom account because of connection problems.
Ever since moving
to Utah (almost 3 years) the best speed I've been able to get is 24K even
though I have a 56K
modem. Most of the time it's less than that (if I can connect at all). Things
have definitly
gotten worse since Mindspring took over. They've lost e-mail and even one of my
mailboxes. I
just read in PC Week that Mindspring is having trouble converting the Netcom
servers. I haven't
had these problems with other providers.
Marvin May
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