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Re: Crappy Sunbeam Parts Dealer

To: Jan Sven-Erik Harde <jhardy1@socal.rr.com>
Subject: Re: Crappy Sunbeam Parts Dealer
From: Brent Kasl <kasl100@navix.net>
Date: Sat, 14 Apr 2001 06:36:37 -0500
I can also vouch for Curt at Classic. Remember he badly broke his leg and was
out of commission for several weeks which may have interrupted his shipping
routine. I have on occasion had some incorrect parts and he immediately replaced
them. Brent

Jan Sven-Erik Harde wrote:

>  All,
>
> I think we have to take many things into consideration, remember the HUGE
> delays with anything coming from the U.K. night now, due to the Mouth and
> Hoof disease.
> Customs are absolutely NUTS, they check recheck and recheck again, and all
> items have to be certified that they are or have been disinfected.
> I get packages of Monkey Bike parts weekly from the U.K., and they sit in
> customs sometimes for weeks, and the red tape is beyond ridiculous.
> Kurt has to be one of the most honest and helpful not to even mention his
> never ending patience to help, so I am really surprised to hear such a
> strong and abrasive statement out there.
> I have never ever heard of anyone that has had a similar complaint regarding
> our FRIEND Kurt.
>
> Things will all work out, they always do, so CHILL & Have a GREAT weekend
> all,
>
> Jan...
>
> > Chuck,
> >     Having been personally involved for over twenty years attempting to
> > supply obsolete parts for obsolete automobiles to hundreds of
> RootesMobile
> > owners including "new-owner" customers that have absolutely NO CLUE about
> the
> > amount of work we have had to do locating any existing stockpiles of
> original
> > 25-45 year old parts; researching and locating equivalent substitute
> > parts---often from other obsoleted cars that happen to match (or USED to);
> > discovering alternative parts sources, and either personally tooling-up to
> > manufacture or locating a firm willing to manufacture a needed part, and
> > personally "putting-up" the necessary CASH to make reproduction parts
> > possible, I absolutely and totally support Kurt at Classic Sunbeam Auto
> Parts
> > and I am sorry you had delivery delay problems.
> >     Many times we are at the mercy of the English System: "it is tea-time"
> > and days later our messages are read: then days later, they are actually
> > looked at and parts ordered from England mysteriously find their way here.
> > If you want immediate service for your car, please sell what you have and
> buy
> > a Subaru and let the dealer screw you.
> >     Jim Leach   Pacific Tiger Club (member since 1977)  Seattle

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