Hi Jack
Well, "lightening up" is exactly what my original posting was all about and
what your experience and that of others confirms.
Namely, we need to deal with our suppliers with TLC and they will usually
return the favor.
The Indiscriminate calling of anyone "idiot" casts a shotgun aspersion to a
wider target than that intended. There are others on this list who use this
term rather casually, with disturbing regularity.
Sorry about the soapbox.
But if all attempts to resolve the issue by phone calls had been exhausted
before posting on the list, we wouldn't be having this exchange.
Jerry
----- Original Message -----
From: Pimento73@aol.com
To: slowtoaccept@yahoo.com ; 6pack@autox.team.net
Sent: Thursday, July 05, 2007 8:54 PM
Subject: Re: [6pack] Re: Scratched TRF Alloy Drums
In a message dated 7/5/2007 5:10:54 P.M. Eastern Standard Time,
slowtoaccept@yahoo.com writes:
No idiots at TRF, sorry. Only well intentioned workers.
lighten up Jerry,
IdiotWithBoxCutter works at the machine shop where the drums were drilled,
NOT TRF - nobody has suggested otherwise
I got a call from Dave at TRF - lengthy message on answering machine
actually - i missed the call -
But Dave's message said they had a few left - he checked them, all but 1 had
the scratches, it did happen at the machine shop, they've already communicated
with the machine shop, another batch is on the way and the next batch will not
get scratched by IdiotWithBoxCutter at the machine shop and they will gladly
swap some of those for the scratched ones.
Very responsive customer service IMHO
Cheers,
Jack Mc
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