Subject: Re: [TR] Nisonger Instrument Repair

From: <[email-masked]>
Date: Sat, 16 Jan 2016 11:29:53 -0700

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<html><body><span style=3D"font-family:Verdana; color:#000000; font-size:10=
pt;"><div>The first few times I used Nisonger everything was fine. Then the=
 prices started to creep, then I had to return gauges, then it became my fa=
ult.</div><div><br></div><div>I think next time I will try Mo-Ma or West Va=
lley.</div><div><br></div><div>Andrew Uprichard</div>=0A<blockquote id=3D"r=
eplyBlockquote" webmail=3D"1" style=3D"border-left: 2px solid blue; margin-=
left: 8px; padding-left: 8px; font-size:10pt; color:black; font-family:verd=
ana;">=0A<div id=3D"wmQuoteWrapper">=0A-------- Original Message --------<b=
r>=0ASubject: Re: [TR] Nisonger Instrument Repair<br>=0AFrom: "dave n" &lt;=
<a href=3D"mailto:[email-masked]">[email-masked]</a>&gt;<br>=0ADate: Fr=
i, January 15, 2016 5:46 pm<br>=0ATo: &lt;<a href=3D"mailto:triumphs@autox.=
team.net">[email-masked]</a>&gt;<br>=0A<br>=0A  <div dir=3D"ltr"> =
<div style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000"> <di=
v>+1 on morris</div> <div style=3D"FONT-SIZE: small; TEXT-DECORATION: none;=
 FONT-FAMILY: &quot;Calibri&quot;; FONT-WEIGHT: normal; COLOR: #000000; FON=
T-STYLE: normal; DISPLAY: inline"> <div style=3D"FONT: 10pt tahoma"> <div>&=
nbsp;</div> <div style=3D"BACKGROUND: #f5f5f5"> <div style=3D"font-color: b=
lack"><b>From:</b> <a target=3D"_blank" title=3D"[email-masked].=
org" href=3D"mailto:[email-masked]">Bob Danielson</a> </div>=
 <div><b>Sent:</b> Friday, January 15, 2016 6:40 PM</div> <div><b>To:</b> <=
a target=3D"_blank" title=3D"[email-masked]" href=3D"mailto:ahwahneet=
[email-masked]">Geo Hahn</a> ; <a target=3D"_blank" title=3D"[email-masked]=
et" href=3D"mailto:[email-masked]">[email-masked]</a> </div> <div=
><b>Cc:</b> <a target=3D"_blank" title=3D"[email-masked]" href=3D"=
mailto:[email-masked]">Triumph List</a> </div> <div><b>Subject:</b=
> Re: [TR] Nisonger Instrument Repair</div></div></div> <div>&nbsp;</div></=
div> <div style=3D"FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: &q=
uot;Calibri&quot;; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal;=
 DISPLAY: inline"> <div dir=3D"ltr"> <div style=3D"FONT-SIZE: 12pt; FONT-FA=
MILY: 'Calibri'; COLOR: #000000"> <div>Many of the 6-Pack guys have been us=
ing West Valley Instruments for the past few years. You tell Morris what yo=
u want done and he quotes a price. When he receives the instrument, he insp=
ects and lets you know if anything else needs to be done that will affect t=
he price and quotes a completion date. Beside doing the usual rebuilds/cali=
bration he does electronic and GPS conversions, face restoration/painting a=
nd LED lighting if desired.&nbsp; For stock cable driven instruments (Tach =
&amp; Speedo) he usually recommends a new cable that he builds to the prope=
r specs with regard to tip dimensions. An out of spec cable tip can wreck a=
 newly rebuilt gauge.</div> <div>&nbsp;</div> <div>Bob</div> <div style=3D"=
FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000">Bob Danielson<br><=
a href=3D"http://tr6.danielsonfamily.org/PanelBootSales1.htm">http://tr6.da=
nielsonfamily.org/PanelBootSales1.htm</a><br>Custom Interiors &amp; Boot Co=
vers<br><a href=3D"http://tr6.danielsonfamily.org/FenderBlanket.htm">http:/=
/tr6.danielsonfamily.org/FenderBlanket.htm</a><br>Fender Blankets</div></di=
v></div></div></div></div> <hr><br>=0A** <a href=3D"mailto:[email-masked]=
eam.net">[email-masked]</a> **<br>=0A<br>=0ADonate: <a href=3D"htt=
p://www.team.net/donate.html">http://www.team.net/donate.html</a><br>=0AArc=
hive: <a href=3D"http://www.team.net/archive">http://www.team.net/archive</=
a><br>=0AForums: <a href=3D"http://www.team.net/forums">http://www.team.net=
/forums</a><br>=0AUnsubscribe/Manage: http:<a href=3D"mailto://autox.team.n=
et/mailman/options/triumphs/[email-masked]">//autox.team.net/mail=
man/options/triumphs/[email-masked]</a><br>=0A=0A</div>=0A</block=
quote></span></body></html>

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** [email-masked] **

Archive: http://www.team.net/archive

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From: [email-masked]
Date: Sat, 16 Jan 2016 16:45:33 -0500

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In a message dated 1/16/2016 1:53:14 P.M. Eastern Standard Time, =20
[email-masked] writes:

=20
don=E2=80=99t  bother with mo-ma =E2=80=93 they are doing high dollar cars=
 and don=E2=80=99t care=20
about  anything else. =20
=20
=20

=20
I cannot let this slam go by without the comment  that MO-MA restored all=
=20
six of the original gauges on my 54 TR2.  I was  stunned by the beauty of=
=20
their work and now thirteen years and 38,000 miles  later all six gauges=
 are=20
functionally and visually still  perfect!

=20
Lou Metelko
Auburn, Indiana
54 TR2LD

=20

-

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<HTML><HEAD>
<META content=3D"text/html; charset=3DUTF-8" http-equiv=3DContent-Type>
<META name=3DGENERATOR content=3D"MSHTML 11.00.9600.18161"></HEAD>
<BODY id=3Drole_body=20
style=3D"FONT-SIZE: 14pt; FONT-FAMILY: Times New Roman; COLOR: #000000"=20
bottomMargin=3D7 leftMargin=3D7 rightMargin=3D7 topMargin=3D7><FONT id=3Dr=
ole_document=20
color=3D#000000 size=3D4 face=3D"Times New Roman">
<DIV><FONT size=3D4></FONT>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>In a message dated 1/16/2016 1:53:14 P.M. Eastern Standard Time,=20
[email-masked] writes:</DIV>
<BLOCKQUOTE=20
style=3D"PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"=
><FONT=20
  style=3D"BACKGROUND-COLOR: transparent" color=3D#000000 size=3D2 face=3D=
Arial>
  <DIV dir=3Dltr>
  <DIV style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000">d=
on=E2=80=99t=20
  bother with mo-ma =E2=80=93 they are doing high dollar cars and don=E2=
=80=99t care about=20
  anything else.&nbsp; </DIV>
  <DIV=20
  style=3D'FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"=
; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline=
'>
  <DIV style=3D"COLOR: #000000; FONT: 10pt tahoma">
  <DIV>&nbsp;</DIV>
  <DIV style=3D"BACKGROUND: #f5f5f5; font-color: black"></DIV>
  <DIV=20
  style=3D'FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"=
; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline=
'><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: verdana; COLOR: #000000">
  <DIV=20
  style=3D'FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"=
; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline=
'><FONT=20
  size=3D4 face=3D"Times New Roman">I cannot let this slam go by without=
 the comment=20
  that MO-MA restored all six of the original gauges on my 54 TR2.&nbsp;=
 I was=20
  stunned by the beauty of their work and now thirteen years and 38,000 mi=
les=20
  later all six gauges are functionally and visually still=20
  perfect!</FONT></FONT></DIV></DIV></DIV></DIV></DIV></BLOCKQUOTE>
<DIV=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; BACKGROUND: #f5f5f5; COL=
OR: #000000"><FONT=20
size=3D4 face=3D"Times New Roman"></FONT>&nbsp;</DIV>
<DIV=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; BACKGROUND: #f5f5f5; COL=
OR: #000000"><FONT=20
size=3D4 face=3D"Times New Roman">Lou Metelko</FONT></DIV>
<DIV=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; BACKGROUND: #f5f5f5; COL=
OR: #000000"><FONT=20
size=3D4 face=3D"Times New Roman">Auburn, Indiana</FONT></DIV>
<DIV=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; BACKGROUND: #f5f5f5; COL=
OR: #000000"><FONT=20
size=3D4 face=3D"Times New Roman">54 TR2LD</FONT></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"=
  <DIV style=3D"COLOR: #000000; FONT: 10pt tahoma" dir=3Dltr>
  <DIV style=3D"BACKGROUND: #f5f5f5; font-color: black"><FONT=20
  style=3D"BACKGROUND-COLOR: transparent" color=3D#000000 size=3D2 face=3D=
Arial><FONT=20
  size=3D4 face=3D"Times New Roman"><BR>-<BR>&nbsp;</FONT></DIV></DIV>
  <DIV></DIV></SPAN>
  <DIV></DIV></FONT></BLOCKQUOTE></FONT></BODY></HTML>
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From: "Randall" <[email-masked]>
Date: Sun, 17 Jan 2016 00:02:07 -0800

> yes, that was 13 years ago.  it's a very different company now.  

Probably has something to do with the former owner passing away ...

Nisonger's has a similar issue, they changed hands sometime back and several people have complained bitterly about service under the
new owner(s).

In both cases, I'm sure they must get it right sometimes (or they'd be out of business already).  The real question is how often do
they get it wrong?

-- Randall

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From: Dave <[email-masked]>
Date: Sun, 17 Jan 2016 08:04:50 -0500

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In both cases, I'm sure they must get it right sometimes (or they'd be out of business already).  The real question is how often do they get it wrong?

 The real question is how do they respond when they do get it wrong.  Everybody gets it wrong sometimes (human nature) but they should own up to it and make it right.

I'm sure they get a lot of returns that were not their fault.  We get a lot where the serviceman just started replacing parts until the problem was fixed and then returned everything he took out.  Never mind that it was the last part that was at fault.  But rather than pitch a bitch they should handle the situation more diplomatically.

Dave Massey

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<div style="font-family:arial,helvetica;font-size:10pt;color:black"><blockquote style="border-left: 2px solid blue; padding-left: 3px;">In both cases, I'm sure they must get it right sometimes (or they'd be out of business already).  The real question is how often do<font size="4"> </font>they get it wrong?<br>

</blockquote></div>

<div> <font size="4">The real question is how do they respond when they do get it wrong.&nbsp; Everybody gets it wrong sometimes (human nature) but they should own up to it and make it right.<br>
<br>
I'm sure they get a lot of returns that were not their fault.&nbsp; We get a lot where the serviceman just started replacing parts until the problem was fixed and then returned everything he took out.&nbsp; Never mind that it was the last part that was at fault.&nbsp; But rather than pitch a bitch they should handle the situation more diplomatically.<br>
</font>
</div>

<div> <br>

</div>

<div style="clear:both"><font size="4">Dave Massey</font><br>

<br>

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