Subject: Re: [Spridgets] Microsoft software question - no LBC

From: Jim Ryan via Spridgets <[email-masked]>
Date: Sat, 25 Jan 2025 19:50:12 -0500

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Why not just go with 365 personal?  Did not the Surface come with a trial?
$99/year.  It's always up to date, you can have it automatically sync'd to
to OneDrive for backup.

The link below is safe...

https://tinyurl.com/23tphwoq

On Sat, Jan 25, 2025 at 4:50=E2=80=AFPM Weslake1330 via Spridgets <
[email-masked]> wrote:

> Hi List,
>
> Unlike myself, my wife never spends any money on anything computer relate=
d
> and waits for me to resolve her problems....
>
> Currently she has a very nice Microsoft SurfacePro laptop I got her and i=
t
> is running W11.  Her old PC ran W1O and Home Office 2010 that was family
> software (I think you could have 4 users on it).  I installed Office 2010
> ok but the 32 bit version because one of my daughters has or has lost the
> 64 bit disc and isn't owning up to it.
>
> So far so good except I can't activate the software because it does not
> generate an activation code which means you can't activate it by phone
> either.  After spending some time on hold to MS I gave up and thought I
> would ask the list instead.
>
> The solution of course is for her to 'find' the money for a more recent
> copy of office just like I had to for myself, this doesn't seem very like=
ly
> in the near future.  So any ideas why the software won't generate an
> activation code and would spending time on a long call to Microsoft simpl=
y
> be a waste of my time (yes, she isn't good with this kind of phone call)?
>
> Thanks and probably better than googling for an answer again and if the
> list draws a blank I'll tell him to start saving up and to stop wasting
> money on stuff she doesn't need . ..
>
> Regards
>
> Daniel - in England.
> ------------------------
>
> [email-masked]
>
> Donate: http://www.team.net/donate.html
> Suggested annual donation: $12.75
>
> Archive: http://www.team.net/pipermail/spridgets
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>
> Unsubscribe/Manage:
> http://autox.team.net/mailman/options/spridgets/[email-masked]
>

--=20

Jim Ryan

=C2=A9=C2=BF=C2=A9=C2=AC

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Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">Why not just go with 365 personal?=C2=A0 Did not the Surfa=
ce come with a trial?=C2=A0 $99/year.=C2=A0 It&#39;s always up to date, you=
 can have it automatically sync&#39;d=C2=A0to to OneDrive for backup.=C2=A0=
=C2=A0<div><br></div><div>The link below is safe...<div><br><div><br></div>=
<div><pre style=3D"color:rgb(0,0,0)"><font face=3D"arial, sans-serif" size=
=3D"4"><a href=3D"https://tinyurl.com/23tphwoq">https://tinyurl.com/23tphwo=
q</a></font></pre></div></div></div></div><br><div class=3D"gmail_quote gma=
il_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">On Sat, Jan 25, 2=
025 at 4:50=E2=80=AFPM Weslake1330 via Spridgets &lt;<a href=3D"mailto:spri=
[email-masked]">[email-masked]</a>&gt; wrote:<br></div><blo=
ckquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left=
:1px solid rgb(204,204,204);padding-left:1ex"><div dir=3D"ltr">Hi List,<div=
><br></div><div>Unlike myself, my wife never spends any money on anything c=
omputer related and waits for me to resolve her problems....</div><div><br>=
</div><div>Currently she has a very nice Microsoft SurfacePro laptop I got =
her and it is running W11.=C2=A0 Her old PC ran W1O and Home Office 2010 th=
at was family software (I think you could have 4 users on it).=C2=A0 I inst=
alled Office 2010 ok but the 32 bit version because one of my daughters has=
 or has lost the 64 bit disc and isn&#39;t owning up to it.</div><div><br><=
/div><div>So far so good except I can&#39;t activate the software because i=
t does not generate an activation code which means you can&#39;t activate i=
t by phone either.=C2=A0 After spending some time on hold to MS I gave up a=
nd thought I would ask the list instead.</div><div><br></div><div>The solut=
ion of course is for her to &#39;find&#39; the money for a more recent copy=
 of office just like I had to for myself, this doesn&#39;t seem very likely=
 in the near future.=C2=A0 So any ideas why the software won&#39;t generate=
 an activation code and would spending time on a long call to Microsoft sim=
ply be a waste of my time (yes, she isn&#39;t good with this kind of phone =
call)?</div><div><br></div><div>Thanks and probably better than googling fo=
r an answer again and if the list draws a blank I&#39;ll tell him to start =
saving up and to stop wasting money on stuff she doesn&#39;t need . ..=C2=
=A0</div><div><br></div><div>Regards</div><div><br></div><div>Daniel - in E=
ngland.</div></div>
------------------------<br>
<br>
<a href=3D"mailto:[email-masked]" target=3D"_blank">spridgets@aut=
ox.team.net</a><br>
<br>
et=3D"_blank">http://www.team.net/donate.html</a><br>
<br>
Archive: <a href=3D"http://www.team.net/pipermail/spridgets" rel=3D"norefer=
rer" target=3D"_blank">http://www.team.net/pipermail/spridgets</a>=C2=A0 <a=
 href=3D"http://autox.team.net/archive" rel=3D"noreferrer" target=3D"_blank=
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<br>
ets/[email-masked]" rel=3D"noreferrer" target=3D"_blank">http://autox.tea=
m.net/mailman/options/spridgets/[email-masked]</a><br>
</blockquote></div><div><br clear=3D"all"></div><div><br></div><span class=
=3D"gmail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_s=
ignature"><div dir=3D"ltr"><p style=3D"font-size:12.8px"><span style=3D"fon=
t-size:10pt;color:navy">Jim Ryan<u></u><u></u></span></p><p style=3D"font-s=
ize:12.8px">=C2=A9=C2=BF=C2=A9=C2=AC</p></div></div>

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------------------------

[email-masked]

Archive: http://www.team.net/pipermail/spridgets  http://autox.team.net/archive

--===============2401765416300221716==--

---

From: Ron Soave via Spridgets <[email-masked]>
Date: Sun, 26 Jan 2025 15:04:45 -0600

Daniel! So great to hear from you. I almost never check this email and glad I did. I asked AI for help. Here is the response:

	1.	Incompatibility with Windows 11:
      •   Office 2010 is quite old and may have compatibility issues with Windows 11. Some features, including activation processes, might not work correctly on the newer OS.
	2.	Internet Activation Issues:
      •   Sometimes, the software may not connect to Microsoft’s activation servers, which could be causing the missing activation code issue.
	3.	Key Already in Use:
      •   If the Office 2010 license was used multiple times on other machines, it might have reached its activation limit, preventing a new code generation.
	4.	Installation of Different Versions:
      •   Since you installed the 32-bit version, if the original key was tied to a 64-bit installation, it might be causing validation problems.

Potential Solutions:

	1.	Try the Office Activation Troubleshooter:
      •   Microsoft provides a troubleshooter that can diagnose and fix activation issues. Try running it from the Control Panel under “Troubleshooting” > “Programs.”
	2.	Manual Phone Activation (Alternative Method):
      •   If the software isn’t generating an activation code automatically, try running the command prompt as an administrator and using the following command to force manual activation:

cscript "C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS" /act

This might help initiate the process and generate a code.

	3.	Use the “Change Product Key” Option:
      •   Go to “File” > “Help” > “Change Product Key” in Office and enter the key manually to see if it prompts an activation dialog.
	4.	Reinstall Office 2010:
      •   If the original installation was corrupted or missing key components, uninstalling and reinstalling (if you can find the 64-bit version) might resolve the issue.
	5.	Contacting Microsoft Support (Persistence Needed):
      •   Although it may take time, contacting Microsoft support and explaining that the activation wizard is not providing an installation ID might help. Sometimes, they can manually provide activation assistance.

Long-Term Solution:

If all else fails and activation proves to be a dead end, consider alternatives such as:

   •   Microsoft 365 Personal Subscription: Affordable with the latest features.
   •   LibreOffice or OpenOffice: Free alternatives that can handle basic Office tasks.
   •   Discounted Office 2021 Perpetual License: If a newer version is needed but without a subscription.

If you think she’ll resist purchasing new software, it might be time for a gentle push to upgrade or switch to free alternatives that meet her needs.

Ron Soave

> On Jan 25, 2025, at 3:54 PM, Weslake1330 via Spridgets <[email-masked]> wrote:
> 
> List,
> 
> Unlike myself, my wife never spends any money on anything computer related and waits for me to resolve her problems....
> 
> Currently she has a very nice Microsoft SurfacePro laptop I got her and it is running W11.  Her old PC ran W1O and Home Office 2010 that was family software (I think you could have 4 users on it).  I installed Office 2010 ok but the 32 bit version because one of my daughters has or has lost the 64 bit disc and isn't owning up to it.
> 
> So far so good except I can't activate the software because it does not generate an activation code which means you can't activate it by phone either.  After spending some time on hold to MS I gave up and thought I would ask the list instead.
> 
> The solution of course is for her to 'find' the money for a more recent copy of office just like I had to for myself, this doesn't seem very likely in the near future.  So any ideas why the software won't generate an activation code and would spending time on a long call to Microsoft simply be a waste of my time (yes, she isn't good with this kind of phone call)?
> 
> Thanks and probably better than googling for an answer again and if the list draws a blank I'll tell him to start saving up and to stop wasting money on stuff she doesn't need . .. 

------------------------

[email-masked]

Unsubscribe/Manage: http://autox.team.net/mailman/options/spridgets/[email-masked]

---

From: Weslake1330 via Spridgets <[email-masked]>
Date: Mon, 27 Jan 2025 10:48:09 +0000

--===============4036241624037816794==

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Content-Transfer-Encoding: quoted-printable

Thanks Ron,

I'll give that a try and if not I'll probably persuade her to buy software
- though she doesn't really us it enough to justify the outlay.  She is
retired and living off a mixture of pension and savings so not flush with
money and has some savings for her really old age.

Regards

Daniel

On Sun, 26 Jan 2025 at 21:04, Ron Soave <[email-masked]> wrote:

> Daniel! So great to hear from you. I almost never check this email and
> glad I did. I asked AI for help. Here is the response:
>
>       =E2=80=A2   Office 2010 is quite old and may have compatibility iss=
ues with
> Windows 11. Some features, including activation processes, might not work
> correctly on the newer OS.
>       =E2=80=A2   Sometimes, the software may not connect to Microsoft=E2=
=80=99s
> activation servers, which could be causing the missing activation code
> issue.
>         3.      Key Already in Use:
>       =E2=80=A2   If the Office 2010 license was used multiple times on o=
ther
> machines, it might have reached its activation limit, preventing a new co=
de
> generation.
>       =E2=80=A2   Since you installed the 32-bit version, if the original=
 key was
> tied to a 64-bit installation, it might be causing validation problems.
>
> Potential Solutions:
>
>       =E2=80=A2   Microsoft provides a troubleshooter that can diagnose a=
nd fix
> activation issues. Try running it from the Control Panel under
> =E2=80=9CTroubleshooting=E2=80=9D > =E2=80=9CPrograms.=E2=80=9D
>       =E2=80=A2   If the software isn=E2=80=99t generating an activation =
code
> automatically, try running the command prompt as an administrator and usi=
ng
> the following command to force manual activation:
>
>         3.      Use the =E2=80=9CChange Product Key=E2=80=9D Option:
>       =E2=80=A2   Go to =E2=80=9CFile=E2=80=9D > =E2=80=9CHelp=E2=80=9D >=
 =E2=80=9CChange Product Key=E2=80=9D in Office and enter
> the key manually to see if it prompts an activation dialog.
>       =E2=80=A2   If the original installation was corrupted or missing k=
ey
> components, uninstalling and reinstalling (if you can find the 64-bit
> version) might resolve the issue.
>       =E2=80=A2   Although it may take time, contacting Microsoft support=
 and
> explaining that the activation wizard is not providing an installation ID
> might help. Sometimes, they can manually provide activation assistance.
>
> Long-Term Solution:
>
>    =E2=80=A2   Microsoft 365 Personal Subscription: Affordable with the l=
atest
> features.
>    =E2=80=A2   LibreOffice or OpenOffice: Free alternatives that can hand=
le basic
> Office tasks.
>    =E2=80=A2   Discounted Office 2021 Perpetual License: If a newer versi=
on is
> needed but without a subscription.
>
> If you think she=E2=80=99ll resist purchasing new software, it might be t=
ime for a
> gentle push to upgrade or switch to free alternatives that meet her needs=
.
>
>
> Ron Soave
>
> > On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets <
> > Unlike myself, my wife never spends any money on anything computer
> related and waits for me to resolve her problems....
> >
> > Currently she has a very nice Microsoft SurfacePro laptop I got her and
> it is running W11.  Her old PC ran W1O and Home Office 2010 that was fami=
ly
ly
y
> money on stuff she doesn't need . ..

--000000000000926b14062cadd0cd
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">Thanks Ron,<div><br></div><div>I&#39;ll give that a try an=
d if not I&#39;ll probably persuade her to buy software - though she doesn&=
#39;t really us it enough to justify the outlay.=C2=A0 She is retired and l=
iving off a mixture of pension and savings so not flush with money and has =
some savings for her really old age.</div><div><br></div><div>Regards</div>=
<div><br></div><div>Daniel</div></div><br><div class=3D"gmail_quote gmail_q=
uote_container"><div dir=3D"ltr" class=3D"gmail_attr">On Sun, 26 Jan 2025 a=
t 21:04, Ron Soave &lt;<a href=3D"mailto:[email-masked]">[email-masked]=
om</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margi=
n:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex=
">Daniel! So great to hear from you. I almost never check this email and gl=
ad I did. I asked AI for help. Here is the response:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Incompatibility with Win=
dows 11:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Office 2010 is quite old and may=
 have compatibility issues with Windows 11. Some features, including activa=
tion processes, might not work correctly on the newer OS.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Internet Activation Issu=
es:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Sometimes, the software may not =
connect to Microsoft=E2=80=99s activation servers, which could be causing t=
he missing activation code issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Key Already in Use:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the Office 2010 license was u=
sed multiple times on other machines, it might have reached its activation =
limit, preventing a new code generation.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Installation of Differen=
t Versions:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Since you installed the 32-bit v=
ersion, if the original key was tied to a 64-bit installation, it might be =
causing validation problems.<br>
<br>
Potential Solutions:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Try the Office Activatio=
n Troubleshooter:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Microsoft provides a troubleshoo=
ter that can diagnose and fix activation issues. Try running it from the Co=
ntrol Panel under =E2=80=9CTroubleshooting=E2=80=9D &gt; =E2=80=9CPrograms.=
=E2=80=9D<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Manual Phone Activation =
(Alternative Method):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the software isn=E2=80=99t ge=
nerating an activation code automatically, try running the command prompt a=
s an administrator and using the following command to force manual activati=
on:<br>
<br>
cscript &quot;C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS&quo=
t; /act<br>
<br>
This might help initiate the process and generate a code.<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Use the =E2=80=9CChange =
Product Key=E2=80=9D Option:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Go to =E2=80=9CFile=E2=80=9D &gt=
; =E2=80=9CHelp=E2=80=9D &gt; =E2=80=9CChange Product Key=E2=80=9D in Offic=
e and enter the key manually to see if it prompts an activation dialog.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Reinstall Office 2010:<b=
r>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the original installation was=
 corrupted or missing key components, uninstalling and reinstalling (if you=
 can find the 64-bit version) might resolve the issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 5.=C2=A0 =C2=A0 =C2=A0 Contacting Microsoft Sup=
port (Persistence Needed):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Although it may take time, conta=
cting Microsoft support and explaining that the activation wizard is not pr=
oviding an installation ID might help. Sometimes, they can manually provide=
 activation assistance.<br>
<br>
Long-Term Solution:<br>
<br>
If all else fails and activation proves to be a dead end, consider alternat=
ives such as:<br>
<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Microsoft 365 Personal Subscription: Aff=
ordable with the latest features.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0LibreOffice or OpenOffice: Free alternat=
ives that can handle basic Office tasks.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Discounted Office 2021 Perpetual License=
: If a newer version is needed but without a subscription.<br>
<br>
If you think she=E2=80=99ll resist purchasing new software, it might be tim=
e for a gentle push to upgrade or switch to free alternatives that meet her=
 needs.<br>
<br>
<br>
Ron Soave<br>
<br>
&gt; On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets &lt;<a =
href=3D"mailto:[email-masked]" target=3D"_blank">spridgets@autox.=
team.net</a>&gt; wrote:<br>
&gt; <br>
&gt; List,<br>
&gt; <br>
&gt; Unlike myself, my wife never spends any money on anything computer rel=
ated and waits for me to resolve her problems....<br>
&gt; <br>
&gt; Currently she has a very nice Microsoft SurfacePro laptop I got her an=
d it is running W11.=C2=A0 Her old PC ran W1O and Home Office 2010 that was=
 family software (I think you could have 4 users on it).=C2=A0 I installed =
Office 2010 ok but the 32 bit version because one of my daughters has or ha=
s lost the 64 bit disc and isn&#39;t owning up to it.<br>
&gt; <br>
&gt; So far so good except I can&#39;t activate the software because it doe=
s not generate an activation code which means you can&#39;t activate it by =
phone either.=C2=A0 After spending some time on hold to MS I gave up and th=
ought I would ask the list instead.<br>
&gt; <br>
&gt; The solution of course is for her to &#39;find&#39; the money for a mo=
re recent copy of office just like I had to for myself, this doesn&#39;t se=
em very likely in the near future.=C2=A0 So any ideas why the software won&=
#39;t generate an activation code and would spending time on a long call to=
 Microsoft simply be a waste of my time (yes, she isn&#39;t good with this =
kind of phone call)?<br>
&gt; <br>
&gt; Thanks and probably better than googling for an answer again and if th=
e list draws a blank I&#39;ll tell him to start saving up and to stop wasti=
ng money on stuff she doesn&#39;t need . .. <br>
<br>
</blockquote></div>

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------------------------

[email-masked]

--===============4036241624037816794==--

---

From: Jim Ryan via Spridgets <[email-masked]>
Date: Mon, 27 Jan 2025 08:23:43 -0500

--===============8482434925422944650==

--0000000000006cb458062caffe9a
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Daniel,

For people like that I always advise them to go to Best Buy and get a
Chromebook.  Inexpensive, easy to use, long battery life, and access to all
the Google apps.  You can usually find one on sale for 200-300 dollars.  If
she doesn't like it you can return it in 15 days.  She would need a Google
(gmail) account, but that's easy and free to set up. I have never had
somebody not thank me for pointing them in that direction.

On Mon, Jan 27, 2025 at 5:51=E2=80=AFAM Weslake1330 via Spridgets <
[email-masked]> wrote:

> Thanks Ron,
>
> I'll give that a try and if not I'll probably persuade her to buy softwar=
e
>>       =E2=80=A2   Office 2010 is quite old and may have compatibility is=
sues with
>> Windows 11. Some features, including activation processes, might not wor=
k
>>       =E2=80=A2   Sometimes, the software may not connect to Microsoft=
=E2=80=99s
>>       =E2=80=A2   If the Office 2010 license was used multiple times on =
other
>> machines, it might have reached its activation limit, preventing a new c=
ode
>>       =E2=80=A2   Since you installed the 32-bit version, if the origina=
l key was
>>       =E2=80=A2   Microsoft provides a troubleshooter that can diagnose =
and fix
>>       =E2=80=A2   If the software isn=E2=80=99t generating an activation=
 code
>> automatically, try running the command prompt as an administrator and us=
ing
>>       =E2=80=A2   Go to =E2=80=9CFile=E2=80=9D > =E2=80=9CHelp=E2=80=9D =
> =E2=80=9CChange Product Key=E2=80=9D in Office and
>> enter the key manually to see if it prompts an activation dialog.
>>       =E2=80=A2   If the original installation was corrupted or missing =
key
>>       =E2=80=A2   Although it may take time, contacting Microsoft suppor=
t and
>> explaining that the activation wizard is not providing an installation I=
D
>>    =E2=80=A2   Microsoft 365 Personal Subscription: Affordable with the =
latest
>> features.
>>    =E2=80=A2   LibreOffice or OpenOffice: Free alternatives that can han=
dle basic
>> Office tasks.
>>    =E2=80=A2   Discounted Office 2021 Perpetual License: If a newer vers=
ion is
>> If you think she=E2=80=99ll resist purchasing new software, it might be =
time for
>> a gentle push to upgrade or switch to free alternatives that meet her ne=
eds.
>> > Currently she has a very nice Microsoft SurfacePro laptop I got her an=
d
>> it is running W11.  Her old PC ran W1O and Home Office 2010 that was fam=
ily
>> software (I think you could have 4 users on it).  I installed Office 201=
0
>> ok but the 32 bit version because one of my daughters has or has lost th=
e
>> > So far so good except I can't activate the software because it does no=
t
>> > The solution of course is for her to 'find' the money for a more recen=
t
>> copy of office just like I had to for myself, this doesn't seem very lik=
ely
>> activation code and would spending time on a long call to Microsoft simp=
ly
>> be a waste of my time (yes, she isn't good with this kind of phone call)=
?
>> >
>> > Thanks and probably better than googling for an answer again and if th=
e

--=20

Jim Ryan

=C2=A9=C2=BF=C2=A9=C2=AC

--0000000000006cb458062caffe9a
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<div dir=3D"ltr">Daniel,=C2=A0<div><br></div><div>For people like that I al=
ways advise them to go to Best Buy and get a Chromebook.=C2=A0 Inexpensive,=
=C2=A0easy to use, long battery life, and access to all the Google apps.=C2=
=A0 You can usually=C2=A0find one on sale for 200-300 dollars.=C2=A0 If she=
 doesn&#39;t like it you can return it in 15 days.=C2=A0 She would need a G=
oogle (gmail) account, but that&#39;s easy and free to set up. I have never=
 had somebody not thank me for pointing them in that direction.</div></div>=
<br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=
=3D"gmail_attr">On Mon, Jan 27, 2025 at 5:51=E2=80=AFAM Weslake1330 via Spr=
idgets &lt;<a href=3D"mailto:[email-masked]">[email-masked]=
.net</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"mar=
gin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1=
ex"><div dir=3D"ltr">Thanks Ron,<div><br></div><div>I&#39;ll give that a tr=
y and if not I&#39;ll probably persuade her to buy software - though she do=
esn&#39;t really us it enough to justify the outlay.=C2=A0 She is retired a=
nd living off a mixture of pension and savings so not flush with money and =
has some savings for her really old age.</div><div><br></div><div>Regards</=
div><div><br></div><div>Daniel</div></div><br><div class=3D"gmail_quote"><d=
iv dir=3D"ltr" class=3D"gmail_attr">On Sun, 26 Jan 2025 at 21:04, Ron Soave=
 &lt;<a href=3D"mailto:[email-masked]" target=3D"_blank">[email-masked]=

--0000000000006cb458062caffe9a--

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------------------------

[email-masked]

--===============8482434925422944650==--

---

From: Rick Fisk via Spridgets <[email-masked]>
Date: Mon, 27 Jan 2025 11:25:38 -0500

--===============2492552869980921427==
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	charset=utf-8
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto"><div dir=3D"ltr"></div><div dir=3D"ltr">Doe=
s Best Buy have stores in the UK?</div><div dir=3D"ltr"><br><blockquote type=
=3D"cite">On Jan 27, 2025, at 8:31=E2=80=AFAM, Jim Ryan via Spridgets &lt;sp=
[email-masked]&gt; wrote:<br><br></blockquote></div><blockquote type=
=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr">Daniel,&nbsp;<div><br><=
/div><div>For people like that I always advise them to go to Best Buy and ge=
t a Chromebook.&nbsp; Inexpensive,&nbsp;easy to use, long battery life, and a=
ccess to all the Google apps.&nbsp; You can usually&nbsp;find one on sale fo=
r 200-300 dollars.&nbsp; If she doesn't like it you can return it in 15 days=
.&nbsp; She would need a Google (gmail) account, but that's easy and free to=
 set up. I have never had somebody not thank me for pointing them in that di=
rection.</div></div><br><div class=3D"gmail_quote gmail_quote_container"><di=
v dir=3D"ltr" class=3D"gmail_attr">On Mon, Jan 27, 2025 at 5:51=E2=80=AFAM W=
eslake1330 via Spridgets &lt;<a href=3D"mailto:[email-masked]">spr=
[email-masked]</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quo=
te" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204)=
;padding-left:1ex"><div dir=3D"ltr">Thanks Ron,<div><br></div><div>I'll give=
 that a try and if not I'll probably persuade her to buy software - though s=
he doesn't really us it enough to justify the outlay.&nbsp; She is retired a=
nd living off a mixture of pension and savings so not flush with money and h=
as some savings for her really old age.</div><div><br></div><div>Regards</di=
v><div><br></div><div>Daniel</div></div><br><div class=3D"gmail_quote"><div d=
ir=3D"ltr" class=3D"gmail_attr">On Sun, 26 Jan 2025 at 21:04, Ron Soave &lt;=
<a href=3D"mailto:[email-masked]" target=3D"_blank">[email-masked]</a>=
&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0=
px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Daniel=
! So great to hear from you. I almost never check this email and glad I did.=
 I asked AI for help. Here is the response:<br>
<br>
&nbsp; &nbsp; &nbsp; &nbsp; 1.&nbsp; &nbsp; &nbsp; Incompatibility with Wind=
ows 11:<br>
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;Office 2010 is quite old and may h=
ave compatibility issues with Windows 11. Some features, including activatio=
n processes, might not work correctly on the newer OS.<br>
&nbsp; &nbsp; &nbsp; &nbsp; 2.&nbsp; &nbsp; &nbsp; Internet Activation Issue=
s:<br>
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;Sometimes, the software may not c=
onnect to Microsoft=E2=80=99s activation servers, which could be causing the=
 missing activation code issue.<br>
&nbsp; &nbsp; &nbsp; &nbsp; 3.&nbsp; &nbsp; &nbsp; Key Already in Use:<br>
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;If the Office 2010 license was us=
ed multiple times on other machines, it might have reached its activation li=
mit, preventing a new code generation.<br>
&nbsp; &nbsp; &nbsp; &nbsp; 4.&nbsp; &nbsp; &nbsp; Installation of Different=
 Versions:<br>
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;Since you installed the 32-bit ve=
rsion, if the original key was tied to a 64-bit installation, it might be ca=
using validation problems.<br>
<br>
Potential Solutions:<br>
<br>
&nbsp; &nbsp; &nbsp; &nbsp; 1.&nbsp; &nbsp; &nbsp; Try the Office Activation=
 Troubleshooter:<br>
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;Microsoft provides a troubleshoot=
er that can diagnose and fix activation issues. Try running it from the Cont=
rol Panel under =E2=80=9CTroubleshooting=E2=80=9D &gt; =E2=80=9CPrograms.=E2=
=80=9D<br>
&nbsp; &nbsp; &nbsp; &nbsp; 2.&nbsp; &nbsp; &nbsp; Manual Phone Activation (=
Alternative Method):<br>
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;If the software isn=E2=80=99t gen=
erating an activation code automatically, try running the command prompt as a=
n administrator and using the following command to force manual activation:<=
br>
<br>
cscript "C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS" /act<br>=

<br>
This might help initiate the process and generate a code.<br>
<br>
&nbsp; &nbsp; &nbsp; &nbsp; 3.&nbsp; &nbsp; &nbsp; Use the =E2=80=9CChange P=
roduct Key=E2=80=9D Option:<br>
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;Go to =E2=80=9CFile=E2=80=9D &gt;=
 =E2=80=9CHelp=E2=80=9D &gt; =E2=80=9CChange Product Key=E2=80=9D in Office a=
nd enter the key manually to see if it prompts an activation dialog.<br>
&nbsp; &nbsp; &nbsp; &nbsp; 4.&nbsp; &nbsp; &nbsp; Reinstall Office 2010:<br=
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;If the original installation was c=
orrupted or missing key components, uninstalling and reinstalling (if you ca=
n find the 64-bit version) might resolve the issue.<br>
&nbsp; &nbsp; &nbsp; &nbsp; 5.&nbsp; &nbsp; &nbsp; Contacting Microsoft Supp=
ort (Persistence Needed):<br>
&nbsp; &nbsp; &nbsp; =E2=80=A2&nbsp; &nbsp;Although it may take time, contac=
ting Microsoft support and explaining that the activation wizard is not prov=
iding an installation ID might help. Sometimes, they can manually provide ac=
tivation assistance.<br>
<br>
Long-Term Solution:<br>
<br>
If all else fails and activation proves to be a dead end, consider alternati=
ves such as:<br>
<br>
&nbsp; &nbsp;=E2=80=A2&nbsp; &nbsp;Microsoft 365 Personal Subscription: Affo=
rdable with the latest features.<br>
&nbsp; &nbsp;=E2=80=A2&nbsp; &nbsp;LibreOffice or OpenOffice: Free alternati=
ves that can handle basic Office tasks.<br>
&nbsp; &nbsp;=E2=80=A2&nbsp; &nbsp;Discounted Office 2021 Perpetual License:=
 If a newer version is needed but without a subscription.<br>
<br>
If you think she=E2=80=99ll resist purchasing new software, it might be time=
 for a gentle push to upgrade or switch to free alternatives that meet her n=
eeds.<br>
<br>
<br>
Ron Soave<br>
<br>
&gt; On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets &lt;<a h=
ref=3D"mailto:[email-masked]" target=3D"_blank">[email-masked]=
am.net</a>&gt; wrote:<br>
&gt; <br>
&gt; List,<br>
&gt; <br>
&gt; Unlike myself, my wife never spends any money on anything computer rela=
ted and waits for me to resolve her problems....<br>
&gt; <br>
&gt; Currently she has a very nice Microsoft SurfacePro laptop I got her and=
 it is running W11.&nbsp; Her old PC ran W1O and Home Office 2010 that was f=
amily software (I think you could have 4 users on it).&nbsp; I installed Off=
ice 2010 ok but the 32 bit version because one of my daughters has or has lo=
st the 64 bit disc and isn't owning up to it.<br>
&gt; <br>
&gt; So far so good except I can't activate the software because it does not=
 generate an activation code which means you can't activate it by phone eith=
er.&nbsp; After spending some time on hold to MS I gave up and thought I wou=
ld ask the list instead.<br>
&gt; <br>
&gt; The solution of course is for her to 'find' the money for a more recent=
 copy of office just like I had to for myself, this doesn't seem very likely=
 in the near future.&nbsp; So any ideas why the software won't generate an a=
ctivation code and would spending time on a long call to Microsoft simply be=
 a waste of my time (yes, she isn't good with this kind of phone call)?<br>
&gt; <br>
&gt; Thanks and probably better than googling for an answer again and if the=
 list draws a blank I'll tell him to start saving up and to stop wasting mon=
ey on stuff she doesn't need . .. <br>
<br>
</blockquote></div>
------------------------<br>
<br>
<a href=3D"mailto:[email-masked]" target=3D"_blank">spridgets@auto=
x.team.net</a><br>
<br>
t=3D"_blank">http://www.team.net/donate.html</a><br>
<br>
Archive: <a href=3D"http://www.team.net/pipermail/spridgets" rel=3D"noreferr=
er" target=3D"_blank">http://www.team.net/pipermail/spridgets</a>&nbsp; <a h=
ref=3D"http://autox.team.net/archive" rel=3D"noreferrer" target=3D"_blank">h=
ttp://autox.team.net/archive</a><br>
<br>
ts/[email-masked]" rel=3D"noreferrer" target=3D"_blank">http://autox.team.=
net/mailman/options/spridgets/[email-masked]</a><br>
</blockquote></div><div><br clear=3D"all"></div><div><br></div><span class=3D=
"gmail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_signa=
ture"><div dir=3D"ltr"><p style=3D"font-size:12.8px"><span style=3D"font-siz=
e:10pt;color:navy">Jim Ryan<u></u><u></u></span></p><p style=3D"font-size:12=
.8px">=C2=A9=C2=BF=C2=A9=C2=AC</p></div></div>
<span>------------------------</span><br><span></span><br><span>spridgets@au=
tox.team.net</span><br><span></span><br><span>Donate: http://www.team.net/do=
nate.html</span><br><span>Suggested annual donation: $12.75</span><br><span>=
</span><br><span>Archive: http://www.team.net/pipermail/spridgets &nbsp;http=
://autox.team.net/archive</span><br><span></span><br><span>Unsubscribe/Manag=
e: http://autox.team.net/mailman/options/spridgets/[email-masked]</spa=
n><br></div></blockquote></body></html>=

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------------------------

[email-masked]

--===============2492552869980921427==--

---

From: Jim Ryan via Spridgets <[email-masked]>
Date: Mon, 27 Jan 2025 11:43:07 -0500

--===============2766948888904547879==

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"No, Best Buy does not have stores in the United Kingdom. Best Buy closed
all of its UK stores in 2012 due to poor financial performance. "

Guess it's Amazon then.

On Mon, Jan 27, 2025, 11:25=E2=80=AFAM Rick Fisk <[email-masked]> wro=
te:

> Does Best Buy have stores in the UK?
>
> On Jan 27, 2025, at 8:31=E2=80=AFAM, Jim Ryan via Spridgets <
> =EF=BB=BF
> Chromebook.  Inexpensive, easy to use, long battery life, and access to a=
ll
> the Google apps.  You can usually find one on sale for 200-300 dollars.  =
If
> she doesn't like it you can return it in 15 days.  She would need a Googl=
e
>> I'll give that a try and if not I'll probably persuade her to buy
>> software - though she doesn't really us it enough to justify the outlay.
>> She is retired and living off a mixture of pension and savings so not fl=
ush
>> with money and has some savings for her really old age.
>>
>> Regards
>>
>> Daniel
>>
>>>       =E2=80=A2   Office 2010 is quite old and may have compatibility i=
ssues
>>> with Windows 11. Some features, including activation processes, might n=
ot
>>> work correctly on the newer OS.
=E2=80=99s
>>>       =E2=80=A2   If the Office 2010 license was used multiple times on=
 other
>>> machines, it might have reached its activation limit, preventing a new =
code
>>>       =E2=80=A2   Since you installed the 32-bit version, if the origin=
al key
>>> was tied to a 64-bit installation, it might be causing validation probl=
ems.
>>>       =E2=80=A2   Microsoft provides a troubleshooter that can diagnose=
 and fix
>>>       =E2=80=A2   If the software isn=E2=80=99t generating an activatio=
n code
>>> automatically, try running the command prompt as an administrator and u=
sing
>>> cscript "C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS" /ac=
t
>>>       =E2=80=A2   Go to =E2=80=9CFile=E2=80=9D > =E2=80=9CHelp=E2=80=9D=
>>>       =E2=80=A2   If the original installation was corrupted or missing=
 key
>>>       =E2=80=A2   Although it may take time, contacting Microsoft suppo=
rt and
>>> explaining that the activation wizard is not providing an installation =
ID
>>>    =E2=80=A2   Microsoft 365 Personal Subscription: Affordable with the=
 latest
>>> features.
>>>    =E2=80=A2   LibreOffice or OpenOffice: Free alternatives that can ha=
ndle
>>> basic Office tasks.
>>>    =E2=80=A2   Discounted Office 2021 Perpetual License: If a newer ver=
sion is
>>> If you think she=E2=80=99ll resist purchasing new software, it might be=
 time for
>>> a gentle push to upgrade or switch to free alternatives that meet her n=
eeds.
>>> > Currently she has a very nice Microsoft SurfacePro laptop I got her
>>> and it is running W11.  Her old PC ran W1O and Home Office 2010 that wa=
s
>>> family software (I think you could have 4 users on it).  I installed Of=
fice
>>> 2010 ok but the 32 bit version because one of my daughters has or has l=
ost
>>> the 64 bit disc and isn't owning up to it.
>>> >
>>> > So far so good except I can't activate the software because it does
>>> not generate an activation code which means you can't activate it by ph=
one
>>> > The solution of course is for her to 'find' the money for a more
>>> recent copy of office just like I had to for myself, this doesn't seem =
very
>>> likely in the near future.  So any ideas why the software won't generat=
e an
>>> activation code and would spending time on a long call to Microsoft sim=
ply
>>> be a waste of my time (yes, she isn't good with this kind of phone call=
)?
>>> >
>>> > Thanks and probably better than googling for an answer again and if
>>> the list draws a blank I'll tell him to start saving up and to stop was=
ting
> --
> http://autox.team.net/mailman/options/spridgets/[email-masked]
>
>

--000000000000096848062cb2c6ee
Content-Transfer-Encoding: quoted-printable

<div dir=3D"auto"><span style=3D"max-height:999999px;color:rgb(238,240,255)=
;font-family:&quot;google sans&quot;,roboto,sans-serif;font-size:18px;backg=
round-color:rgb(31,31,31)">&quot;No, Best Buy does not have stores in the U=
nited Kingdom.=C2=A0</span><span style=3D"max-height:999999px;color:rgb(238=
,240,255);font-family:&quot;google sans&quot;,roboto,sans-serif;font-size:1=
8px;background-color:rgb(31,31,31)">Best Buy closed all of its UK stores in=
 2012 due to poor financial performance.<span style=3D"max-height:999999px"=
><span style=3D"max-height:999999px">=C2=A0&quot;</span></span></span><div =
dir=3D"auto"><span style=3D"max-height:999999px;color:rgb(238,240,255);font=
-family:&quot;google sans&quot;,roboto,sans-serif;font-size:18px;background=
-color:rgb(31,31,31)"><span style=3D"max-height:999999px"><span style=3D"ma=
x-height:999999px"><br></span></span></span></div><div dir=3D"auto"><span s=
tyle=3D"max-height:999999px;color:rgb(238,240,255);font-family:&quot;google=
 sans&quot;,roboto,sans-serif;font-size:18px;background-color:rgb(31,31,31)=
"><span style=3D"max-height:999999px"><span style=3D"max-height:999999px">G=
uess it&#39;s Amazon then.</span></span></span></div></div><br><div class=
=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr=
">On Mon, Jan 27, 2025, 11:25=E2=80=AFAM Rick Fisk &lt;<a href=3D"mailto:re=
[email-masked]">[email-masked]</a>&gt; wrote:<br></div><blockquot=
e class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc sol=
id;padding-left:1ex"><div dir=3D"auto"><div dir=3D"ltr"></div><div dir=3D"l=
tr">Does Best Buy have stores in the UK?</div><div dir=3D"ltr"><br><blockqu=
ote type=3D"cite">On Jan 27, 2025, at 8:31=E2=80=AFAM, Jim Ryan via Spridge=
ts &lt;<a href=3D"mailto:[email-masked]" target=3D"_blank" rel=3D=
"noreferrer">[email-masked]</a>&gt; wrote:<br><br></blockquote></=
div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div dir=3D"ltr">Da=
niel,=C2=A0<div><br></div><div>For people like that I always advise them to=
 go to Best Buy and get a Chromebook.=C2=A0 Inexpensive,=C2=A0easy to use, =
long battery life, and access to all the Google apps.=C2=A0 You can usually=
=C2=A0find one on sale for 200-300 dollars.=C2=A0 If she doesn&#39;t like i=
t you can return it in 15 days.=C2=A0 She would need a Google (gmail) accou=
nt, but that&#39;s easy and free to set up. I have never had somebody not t=
hank me for pointing them in that direction.</div></div><br><div class=3D"g=
mail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, Jan 27, 2025 at 5=
:51=E2=80=AFAM Weslake1330 via Spridgets &lt;<a href=3D"mailto:spridgets@au=
tox.team.net" target=3D"_blank" rel=3D"noreferrer">[email-masked]=
</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:=
0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">=
<div dir=3D"ltr">Thanks Ron,<div><br></div><div>I&#39;ll give that a try an=
d if not I&#39;ll probably persuade her to buy software - though she doesn&=
#39;t really us it enough to justify the outlay.=C2=A0 She is retired and l=
iving off a mixture of pension and savings so not flush with money and has =
some savings for her really old age.</div><div><br></div><div>Regards</div>=
<div><br></div><div>Daniel</div></div><br><div class=3D"gmail_quote"><div d=
ir=3D"ltr" class=3D"gmail_attr">On Sun, 26 Jan 2025 at 21:04, Ron Soave &lt=
;<a href=3D"mailto:[email-masked]" target=3D"_blank" rel=3D"noreferrer">=
[email-masked]</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote"=
 style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);p=
adding-left:1ex">Daniel! So great to hear from you. I almost never check th=
is email and glad I did. I asked AI for help. Here is the response:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Incompatibility with Win=
dows 11:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Office 2010 is quite old and may=
 have compatibility issues with Windows 11. Some features, including activa=
tion processes, might not work correctly on the newer OS.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Internet Activation Issu=
es:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Sometimes, the software may not =
connect to Microsoft=E2=80=99s activation servers, which could be causing t=
he missing activation code issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Key Already in Use:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the Office 2010 license was u=
sed multiple times on other machines, it might have reached its activation =
limit, preventing a new code generation.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Installation of Differen=
t Versions:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Since you installed the 32-bit v=
ersion, if the original key was tied to a 64-bit installation, it might be =
causing validation problems.<br>
<br>
Potential Solutions:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Try the Office Activatio=
n Troubleshooter:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Microsoft provides a troubleshoo=
ter that can diagnose and fix activation issues. Try running it from the Co=
ntrol Panel under =E2=80=9CTroubleshooting=E2=80=9D &gt; =E2=80=9CPrograms.=
=E2=80=9D<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Manual Phone Activation =
(Alternative Method):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the software isn=E2=80=99t ge=
nerating an activation code automatically, try running the command prompt a=
s an administrator and using the following command to force manual activati=
on:<br>
<br>
cscript &quot;C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS&quo=
t; /act<br>
<br>
This might help initiate the process and generate a code.<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Use the =E2=80=9CChange =
Product Key=E2=80=9D Option:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Go to =E2=80=9CFile=E2=80=9D &gt=
; =E2=80=9CHelp=E2=80=9D &gt; =E2=80=9CChange Product Key=E2=80=9D in Offic=
e and enter the key manually to see if it prompts an activation dialog.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Reinstall Office 2010:<b=
r>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the original installation was=
 corrupted or missing key components, uninstalling and reinstalling (if you=
 can find the 64-bit version) might resolve the issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 5.=C2=A0 =C2=A0 =C2=A0 Contacting Microsoft Sup=
port (Persistence Needed):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Although it may take time, conta=
cting Microsoft support and explaining that the activation wizard is not pr=
oviding an installation ID might help. Sometimes, they can manually provide=
 activation assistance.<br>
<br>
Long-Term Solution:<br>
<br>
If all else fails and activation proves to be a dead end, consider alternat=
ives such as:<br>
<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Microsoft 365 Personal Subscription: Aff=
ordable with the latest features.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0LibreOffice or OpenOffice: Free alternat=
ives that can handle basic Office tasks.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Discounted Office 2021 Perpetual License=
: If a newer version is needed but without a subscription.<br>
<br>
If you think she=E2=80=99ll resist purchasing new software, it might be tim=
e for a gentle push to upgrade or switch to free alternatives that meet her=
 needs.<br>
<br>
<br>
Ron Soave<br>
<br>
&gt; On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets &lt;<a =
href=3D"mailto:[email-masked]" target=3D"_blank" rel=3D"noreferre=
r">[email-masked]</a>&gt; wrote:<br>
&gt; <br>
&gt; List,<br>
&gt; <br>
&gt; Unlike myself, my wife never spends any money on anything computer rel=
ated and waits for me to resolve her problems....<br>
&gt; <br>
&gt; Currently she has a very nice Microsoft SurfacePro laptop I got her an=
d it is running W11.=C2=A0 Her old PC ran W1O and Home Office 2010 that was=
 family software (I think you could have 4 users on it).=C2=A0 I installed =
Office 2010 ok but the 32 bit version because one of my daughters has or ha=
s lost the 64 bit disc and isn&#39;t owning up to it.<br>
&gt; <br>
&gt; So far so good except I can&#39;t activate the software because it doe=
s not generate an activation code which means you can&#39;t activate it by =
phone either.=C2=A0 After spending some time on hold to MS I gave up and th=
ought I would ask the list instead.<br>
&gt; <br>
&gt; The solution of course is for her to &#39;find&#39; the money for a mo=
re recent copy of office just like I had to for myself, this doesn&#39;t se=
em very likely in the near future.=C2=A0 So any ideas why the software won&=
#39;t generate an activation code and would spending time on a long call to=
 Microsoft simply be a waste of my time (yes, she isn&#39;t good with this =
kind of phone call)?<br>
&gt; <br>
&gt; Thanks and probably better than googling for an answer again and if th=
e list draws a blank I&#39;ll tell him to start saving up and to stop wasti=
ng money on stuff she doesn&#39;t need . .. <br>
<br>
</blockquote></div>
------------------------<br>
<br>
<a href=3D"mailto:[email-masked]" target=3D"_blank" rel=3D"norefe=
rrer">[email-masked]</a><br>
<br>
errer" target=3D"_blank">http://www.team.net/donate.html</a><br>
<br>
Archive: <a href=3D"http://www.team.net/pipermail/spridgets" rel=3D"norefer=
rer noreferrer" target=3D"_blank">http://www.team.net/pipermail/spridgets</=
a>=C2=A0 <a href=3D"http://autox.team.net/archive" rel=3D"noreferrer norefe=
rrer" target=3D"_blank">http://autox.team.net/archive</a><br>
<br>
ets/[email-masked]" rel=3D"noreferrer noreferrer" target=3D"_blank">http:=
//autox.team.net/mailman/options/spridgets/[email-masked]</a><br>
</blockquote></div><div><br clear=3D"all"></div><div><br></div><span class=
=3D"gmail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_s=
ignature"><div dir=3D"ltr"><p style=3D"font-size:12.8px"><span style=3D"fon=
t-size:10pt;color:navy">Jim Ryan<u></u><u></u></span></p><p style=3D"font-s=
ize:12.8px">=C2=A9=C2=BF=C2=A9=C2=AC</p></div></div>
<span>------------------------</span><br><span></span><br><span><a href=3D"=
mailto:[email-masked]" target=3D"_blank" rel=3D"noreferrer">sprid=
[email-masked]</a></span><br><span></span><br><span>Donate: <a href=3D=
"http://www.team.net/donate.html" target=3D"_blank" rel=3D"noreferrer">http=
://www.team.net/donate.html</a></span><br><span>Suggested annual donation: =
$12.75</span><br><span></span><br><span>Archive: <a href=3D"http://www.team=
.net/pipermail/spridgets" target=3D"_blank" rel=3D"noreferrer">http://www.t=
eam.net/pipermail/spridgets</a> =C2=A0<a href=3D"http://autox.team.net/arch=
ive" target=3D"_blank" rel=3D"noreferrer">http://autox.team.net/archive</a>=
</span><br><span></span><br><span>Unsubscribe/Manage: <a href=3D"http://aut=
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[email-masked]</a></span><br></div></blockquote></div></blockquote></div>

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------------------------

[email-masked]

--===============2766948888904547879==--

---

From: Weslake1330 via Spridgets <[email-masked]>
Date: Mon, 27 Jan 2025 18:16:58 +0000

--===============8105134340444672053==

--000000000000a7cca5062cb41584
Content-Transfer-Encoding: quoted-printable

Hi Jim,

That's what one of my daughters did.  However, I am in the Amazon 'Vine'
program and the most expensive thing I've had on the scheme was a Microsoft
SurfacePro laptop which is now predominantly my wife's (her old base unit
wasn't powerful enough to run W11 and was on W10) as of about a month ago.
So despite not having to spend any money and not having any money to spend
on IT stuff, she would like to use Word occasionally and has a very nice
laptop to run it on.  My older daughter had thought of a new place she
might have put MY family edition 64bit disc and when I get that I'll try
again + all the stuff Ron suggested.  If only ladies coats were IT software
and hardware is one of my occasional thoughts.

Regards

Daniel

ll
If
e
ush
ssues
ot
=E2=80=99s
 other
code
al key
ems.
 and fix
n code
sing
t
 key
rt and
ID
 latest
ndle
sion is
 time for
eeds.
s
fice
ost
one
very
e an
ply
)?
ting
>> http://autox.team.net/mailman/options/spridgets/[email-masked]

--000000000000a7cca5062cb41584
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">Hi Jim,<div><br></div><div>That&#39;s what one of my daugh=
ters did.=C2=A0 However, I am in the Amazon &#39;Vine&#39; program and the =
most expensive thing I&#39;ve had on the scheme was a Microsoft SurfacePro =
laptop which is now predominantly my wife&#39;s (her old base unit wasn&#39=
;t powerful enough to run W11 and was on W10) as of about a month ago.=C2=
=A0 So despite not having to spend any money and not having any money to sp=
end on IT stuff, she would like to use Word occasionally and has a very nic=
e laptop to run it on.=C2=A0 My older daughter had thought of a new place s=
he might have put MY family edition 64bit disc and when I get that I&#39;ll=
 try again=C2=A0+ all the stuff Ron suggested.=C2=A0 If only ladies coats w=
ere IT software and hardware is one of my occasional thoughts.</div><div><b=
r></div><div>Regards</div><div><br></div><div><br></div><div>Daniel</div></=
div><br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" c=
lass=3D"gmail_attr">On Mon, 27 Jan 2025 at 13:24, Jim Ryan &lt;<a href=3D"m=
ailto:[email-masked]">[email-masked]</a>&gt; wrote:<br></div><blockquot=
e class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px s=
olid rgb(204,204,204);padding-left:1ex"><div dir=3D"ltr">Daniel,=C2=A0<div>=
<br></div><div>For people like that I always advise them to go to Best Buy =
and get a Chromebook.=C2=A0 Inexpensive,=C2=A0easy to use, long battery lif=
e, and access to all the Google apps.=C2=A0 You can usually=C2=A0find one o=
n sale for 200-300 dollars.=C2=A0 If she doesn&#39;t like it you can return=
 it in 15 days.=C2=A0 She would need a Google (gmail) account, but that&#39=
;s easy and free to set up. I have never had somebody not thank me for poin=
ting them in that direction.</div></div><br><div class=3D"gmail_quote"><div=
 dir=3D"ltr" class=3D"gmail_attr">On Mon, Jan 27, 2025 at 5:51=E2=80=AFAM W=
eslake1330 via Spridgets &lt;<a href=3D"mailto:[email-masked]" ta=
rget=3D"_blank">[email-masked]</a>&gt; wrote:<br></div><blockquot=
e class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px s=
olid rgb(204,204,204);padding-left:1ex"><div dir=3D"ltr">Thanks Ron,<div><b=
r></div><div>I&#39;ll give that a try and if not I&#39;ll probably persuade=
 her to buy software - though she doesn&#39;t really us it enough to justif=
y the outlay.=C2=A0 She is retired and living off a mixture of pension and =
savings so not flush with money and has some savings for her really old age=
.</div><div><br></div><div>Regards</div><div><br></div><div>Daniel</div></d=
iv><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On =
Sun, 26 Jan 2025 at 21:04, Ron Soave &lt;<a href=3D"mailto:[email-masked]=
m" target=3D"_blank">[email-masked]</a>&gt; wrote:<br></div><blockquote =
class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px sol=
id rgb(204,204,204);padding-left:1ex">Daniel! So great to hear from you. I =
almost never check this email and glad I did. I asked AI for help. Here is =
the response:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Incompatibility with Win=
dows 11:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Office 2010 is quite old and may=
 have compatibility issues with Windows 11. Some features, including activa=
tion processes, might not work correctly on the newer OS.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Internet Activation Issu=
es:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Sometimes, the software may not =
connect to Microsoft=E2=80=99s activation servers, which could be causing t=
he missing activation code issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Key Already in Use:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the Office 2010 license was u=
sed multiple times on other machines, it might have reached its activation =
limit, preventing a new code generation.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Installation of Differen=
t Versions:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Since you installed the 32-bit v=
ersion, if the original key was tied to a 64-bit installation, it might be =
causing validation problems.<br>
<br>
Potential Solutions:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Try the Office Activatio=
n Troubleshooter:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Microsoft provides a troubleshoo=
ter that can diagnose and fix activation issues. Try running it from the Co=
ntrol Panel under =E2=80=9CTroubleshooting=E2=80=9D &gt; =E2=80=9CPrograms.=
=E2=80=9D<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Manual Phone Activation =
(Alternative Method):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the software isn=E2=80=99t ge=
nerating an activation code automatically, try running the command prompt a=
s an administrator and using the following command to force manual activati=
on:<br>
<br>
cscript &quot;C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS&quo=
t; /act<br>
<br>
This might help initiate the process and generate a code.<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Use the =E2=80=9CChange =
Product Key=E2=80=9D Option:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Go to =E2=80=9CFile=E2=80=9D &gt=
; =E2=80=9CHelp=E2=80=9D &gt; =E2=80=9CChange Product Key=E2=80=9D in Offic=
e and enter the key manually to see if it prompts an activation dialog.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Reinstall Office 2010:<b=
r>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the original installation was=
 corrupted or missing key components, uninstalling and reinstalling (if you=
 can find the 64-bit version) might resolve the issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 5.=C2=A0 =C2=A0 =C2=A0 Contacting Microsoft Sup=
port (Persistence Needed):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Although it may take time, conta=
cting Microsoft support and explaining that the activation wizard is not pr=
oviding an installation ID might help. Sometimes, they can manually provide=
 activation assistance.<br>
<br>
Long-Term Solution:<br>
<br>
If all else fails and activation proves to be a dead end, consider alternat=
ives such as:<br>
<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Microsoft 365 Personal Subscription: Aff=
ordable with the latest features.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0LibreOffice or OpenOffice: Free alternat=
ives that can handle basic Office tasks.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Discounted Office 2021 Perpetual License=
: If a newer version is needed but without a subscription.<br>
<br>
If you think she=E2=80=99ll resist purchasing new software, it might be tim=
e for a gentle push to upgrade or switch to free alternatives that meet her=
 needs.<br>
<br>
<br>
Ron Soave<br>
<br>
&gt; On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets &lt;<a =
href=3D"mailto:[email-masked]" target=3D"_blank">spridgets@autox.=
team.net</a>&gt; wrote:<br>
&gt; <br>
&gt; List,<br>
&gt; <br>
&gt; Unlike myself, my wife never spends any money on anything computer rel=
ated and waits for me to resolve her problems....<br>
&gt; <br>
&gt; Currently she has a very nice Microsoft SurfacePro laptop I got her an=
d it is running W11.=C2=A0 Her old PC ran W1O and Home Office 2010 that was=
 family software (I think you could have 4 users on it).=C2=A0 I installed =
Office 2010 ok but the 32 bit version because one of my daughters has or ha=
s lost the 64 bit disc and isn&#39;t owning up to it.<br>
&gt; <br>
&gt; So far so good except I can&#39;t activate the software because it doe=
s not generate an activation code which means you can&#39;t activate it by =
phone either.=C2=A0 After spending some time on hold to MS I gave up and th=
ought I would ask the list instead.<br>
&gt; <br>
&gt; The solution of course is for her to &#39;find&#39; the money for a mo=
re recent copy of office just like I had to for myself, this doesn&#39;t se=
em very likely in the near future.=C2=A0 So any ideas why the software won&=
#39;t generate an activation code and would spending time on a long call to=
 Microsoft simply be a waste of my time (yes, she isn&#39;t good with this =
kind of phone call)?<br>
&gt; <br>
&gt; Thanks and probably better than googling for an answer again and if th=
e list draws a blank I&#39;ll tell him to start saving up and to stop wasti=
ng money on stuff she doesn&#39;t need . .. <br>
<br>
</blockquote></div>
------------------------<br>
<br>
<a href=3D"mailto:[email-masked]" target=3D"_blank">spridgets@aut=
ox.team.net</a><br>
<br>
et=3D"_blank">http://www.team.net/donate.html</a><br>
<br>
Archive: <a href=3D"http://www.team.net/pipermail/spridgets" rel=3D"norefer=
rer" target=3D"_blank">http://www.team.net/pipermail/spridgets</a>=C2=A0 <a=
 href=3D"http://autox.team.net/archive" rel=3D"noreferrer" target=3D"_blank=
">http://autox.team.net/archive</a><br>
<br>
ets/[email-masked]" rel=3D"noreferrer" target=3D"_blank">http://autox.tea=
m.net/mailman/options/spridgets/[email-masked]</a><br>
</blockquote></div><div><br clear=3D"all"></div><div><br></div><span class=
=3D"gmail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_s=
ignature"><div dir=3D"ltr"><p style=3D"font-size:12.8px"><span style=3D"fon=
t-size:10pt;color:navy">Jim Ryan<u></u><u></u></span></p><p style=3D"font-s=
ize:12.8px">=C2=A9=C2=BF=C2=A9=C2=AC</p></div></div>
</blockquote></div>

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------------------------

[email-masked]

--===============8105134340444672053==--

---

From: Weslake1330 via Spridgets <[email-masked]>
Date: Mon, 27 Jan 2025 18:18:20 +0000

--===============0150738418074082398==

--0000000000008ffb58062cb41aed
Content-Transfer-Encoding: quoted-printable

I don't think so but it is just the software she needs.

ll
If
e
ush
ssues
ot
=E2=80=99s
 other
code
al key
ems.
 and fix
n code
sing
t
 key
rt and
ID
 latest
ndle
sion is
 time for
eeds.
s
fice
ost
one
very
e an
ply
)?
ting
>> http://autox.team.net/mailman/options/spridgets/[email-masked]

--0000000000008ffb58062cb41aed
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">I don&#39;t think so but it is just the software she needs=
.</div><br><div class=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr=
" class=3D"gmail_attr">On Mon, 27 Jan 2025 at 16:25, Rick Fisk &lt;<a href=
=3D"mailto:[email-masked]">[email-masked]</a>&gt; wrote:<br></d=
iv><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;bord=
er-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir=3D"auto"><div=
 dir=3D"ltr"></div><div dir=3D"ltr">Does Best Buy have stores in the UK?</d=
iv><div dir=3D"ltr"><br><blockquote type=3D"cite">On Jan 27, 2025, at 8:31=
=E2=80=AFAM, Jim Ryan via Spridgets &lt;<a href=3D"mailto:[email-masked]=
eam.net" target=3D"_blank">[email-masked]</a>&gt; wrote:<br><br><=
/blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<div =
dir=3D"ltr">Daniel,=C2=A0<div><br></div><div>For people like that I always =
advise them to go to Best Buy and get a Chromebook.=C2=A0 Inexpensive,=C2=
=A0easy to use, long battery life, and access to all the Google apps.=C2=A0=
 You can usually=C2=A0find one on sale for 200-300 dollars.=C2=A0 If she do=
esn&#39;t like it you can return it in 15 days.=C2=A0 She would need a Goog=
le (gmail) account, but that&#39;s easy and free to set up. I have never ha=
d somebody not thank me for pointing them in that direction.</div></div><br=
><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Mon, J=
an 27, 2025 at 5:51=E2=80=AFAM Weslake1330 via Spridgets &lt;<a href=3D"mai=
lto:[email-masked]" target=3D"_blank">[email-masked]</a=
>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px=
 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><di=
v dir=3D"ltr">Thanks Ron,<div><br></div><div>I&#39;ll give that a try and i=
f not I&#39;ll probably persuade her to buy software - though she doesn&#39=
;t really us it enough to justify the outlay.=C2=A0 She is retired and livi=
ng off a mixture of pension and savings so not flush with money and has som=
e savings for her really old age.</div><div><br></div><div>Regards</div><di=
v><br></div><div>Daniel</div></div><br><div class=3D"gmail_quote"><div dir=
=3D"ltr" class=3D"gmail_attr">On Sun, 26 Jan 2025 at 21:04, Ron Soave &lt;<=
a href=3D"mailto:[email-masked]" target=3D"_blank">[email-masked]</a>=
&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px =
0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Dani=
el! So great to hear from you. I almost never check this email and glad I d=
id. I asked AI for help. Here is the response:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Incompatibility with Win=
dows 11:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Office 2010 is quite old and may=
 have compatibility issues with Windows 11. Some features, including activa=
tion processes, might not work correctly on the newer OS.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Internet Activation Issu=
es:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Sometimes, the software may not =
connect to Microsoft=E2=80=99s activation servers, which could be causing t=
he missing activation code issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Key Already in Use:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the Office 2010 license was u=
sed multiple times on other machines, it might have reached its activation =
limit, preventing a new code generation.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Installation of Differen=
t Versions:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Since you installed the 32-bit v=
ersion, if the original key was tied to a 64-bit installation, it might be =
causing validation problems.<br>
<br>
Potential Solutions:<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 1.=C2=A0 =C2=A0 =C2=A0 Try the Office Activatio=
n Troubleshooter:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Microsoft provides a troubleshoo=
ter that can diagnose and fix activation issues. Try running it from the Co=
ntrol Panel under =E2=80=9CTroubleshooting=E2=80=9D &gt; =E2=80=9CPrograms.=
=E2=80=9D<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 2.=C2=A0 =C2=A0 =C2=A0 Manual Phone Activation =
(Alternative Method):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the software isn=E2=80=99t ge=
nerating an activation code automatically, try running the command prompt a=
s an administrator and using the following command to force manual activati=
on:<br>
<br>
cscript &quot;C:\Program Files (x86)\Microsoft Office\Office14\OSPP.VBS&quo=
t; /act<br>
<br>
This might help initiate the process and generate a code.<br>
<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 3.=C2=A0 =C2=A0 =C2=A0 Use the =E2=80=9CChange =
Product Key=E2=80=9D Option:<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Go to =E2=80=9CFile=E2=80=9D &gt=
; =E2=80=9CHelp=E2=80=9D &gt; =E2=80=9CChange Product Key=E2=80=9D in Offic=
e and enter the key manually to see if it prompts an activation dialog.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 4.=C2=A0 =C2=A0 =C2=A0 Reinstall Office 2010:<b=
r>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0If the original installation was=
 corrupted or missing key components, uninstalling and reinstalling (if you=
 can find the 64-bit version) might resolve the issue.<br>
=C2=A0 =C2=A0 =C2=A0 =C2=A0 5.=C2=A0 =C2=A0 =C2=A0 Contacting Microsoft Sup=
port (Persistence Needed):<br>
=C2=A0 =C2=A0 =C2=A0 =E2=80=A2=C2=A0 =C2=A0Although it may take time, conta=
cting Microsoft support and explaining that the activation wizard is not pr=
oviding an installation ID might help. Sometimes, they can manually provide=
 activation assistance.<br>
<br>
Long-Term Solution:<br>
<br>
If all else fails and activation proves to be a dead end, consider alternat=
ives such as:<br>
<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Microsoft 365 Personal Subscription: Aff=
ordable with the latest features.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0LibreOffice or OpenOffice: Free alternat=
ives that can handle basic Office tasks.<br>
=C2=A0 =C2=A0=E2=80=A2=C2=A0 =C2=A0Discounted Office 2021 Perpetual License=
: If a newer version is needed but without a subscription.<br>
<br>
If you think she=E2=80=99ll resist purchasing new software, it might be tim=
e for a gentle push to upgrade or switch to free alternatives that meet her=
 needs.<br>
<br>
<br>
Ron Soave<br>
<br>
&gt; On Jan 25, 2025, at 3:54=E2=80=AFPM, Weslake1330 via Spridgets &lt;<a =
href=3D"mailto:[email-masked]" target=3D"_blank">spridgets@autox.=
team.net</a>&gt; wrote:<br>
&gt; <br>
&gt; List,<br>
&gt; <br>
&gt; Unlike myself, my wife never spends any money on anything computer rel=
ated and waits for me to resolve her problems....<br>
&gt; <br>
&gt; Currently she has a very nice Microsoft SurfacePro laptop I got her an=
d it is running W11.=C2=A0 Her old PC ran W1O and Home Office 2010 that was=
 family software (I think you could have 4 users on it).=C2=A0 I installed =
Office 2010 ok but the 32 bit version because one of my daughters has or ha=
s lost the 64 bit disc and isn&#39;t owning up to it.<br>
&gt; <br>
&gt; So far so good except I can&#39;t activate the software because it doe=
s not generate an activation code which means you can&#39;t activate it by =
phone either.=C2=A0 After spending some time on hold to MS I gave up and th=
ought I would ask the list instead.<br>
&gt; <br>
&gt; The solution of course is for her to &#39;find&#39; the money for a mo=
re recent copy of office just like I had to for myself, this doesn&#39;t se=
em very likely in the near future.=C2=A0 So any ideas why the software won&=
#39;t generate an activation code and would spending time on a long call to=
 Microsoft simply be a waste of my time (yes, she isn&#39;t good with this =
kind of phone call)?<br>
&gt; <br>
&gt; Thanks and probably better than googling for an answer again and if th=
e list draws a blank I&#39;ll tell him to start saving up and to stop wasti=
ng money on stuff she doesn&#39;t need . .. <br>
<br>
</blockquote></div>
------------------------<br>
<br>
<a href=3D"mailto:[email-masked]" target=3D"_blank">spridgets@aut=
ox.team.net</a><br>
<br>
et=3D"_blank">http://www.team.net/donate.html</a><br>
<br>
Archive: <a href=3D"http://www.team.net/pipermail/spridgets" rel=3D"norefer=
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<br>
ets/[email-masked]" rel=3D"noreferrer" target=3D"_blank">http://autox.tea=
m.net/mailman/options/spridgets/[email-masked]</a><br>
</blockquote></div><div><br clear=3D"all"></div><div><br></div><span class=
=3D"gmail_signature_prefix">-- </span><br><div dir=3D"ltr" class=3D"gmail_s=
ignature"><div dir=3D"ltr"><p style=3D"font-size:12.8px"><span style=3D"fon=
t-size:10pt;color:navy">Jim Ryan<u></u><u></u></span></p><p style=3D"font-s=
ize:12.8px">=C2=A9=C2=BF=C2=A9=C2=AC</p></div></div>
<span>------------------------</span><br><span></span><br><span><a href=3D"=
mailto:[email-masked]" target=3D"_blank">[email-masked]=
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t/donate.html" target=3D"_blank">http://www.team.net/donate.html</a></span>=
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