Subject: Re: [Fot] Roadster Factory Burned last night.

From: Philip Gott via Fot <[email-masked]>
Date: Thu, 28 Dec 2023 08:49:19 -0500

The loss of material items is bad enough, but truly sad to lose such a customer oriented vendor. During the 2018 PVGP I had the canister oil filter gasket go bad. I drove to TRF where I not only bought a dozen proper gaskets, but they were gracious enough to let me change the filter and gasket in their back lot.  One of them even came out to see if all was going well. You don’t find that kind of helpful attitude at every shop. 
They will be missed until they hopefully rebuild.
Phil Gott

Sent from my iPhone

> On Dec 28, 2023, at 2:57 AM, Brad Eells via Fot <[email-masked]> wrote:
> 
> The family has yet to speak about the tragic event.
> 
> I understand the local newspaper may have secured an interview with Albert that may take place in the next few days.
> 
> I believe that TRF policy was not to charge orders until they were ready to ship, do this seems to be a limited issue.
> 
> What happens to all the specialty products and their manufacture remains to be seen.
> 
> Perhaps our community can give the Runyan family more than one day to process this disaster before demanding answers?
> 
> Brad Eells
> Sent from my iPhone
> 
>> On Dec 27, 2023, at 8:23 PM, TeriAnn J. Wakeman via Fot <[email-masked]> wrote:
>> 
>> It is indeed horrible news for those of us who seek parts Moss does not carry. But it has got to be immediate for those of us in the middle of a transaction. Parts paid for but not yet shipped and the computers with info about the transaction up in smoke.
>> 
>> I find myself wondering about their side curtain rebuilding shop. Customer's factory original side curtains waiting to be rebuilt. Were they stored and rebuilt in the same building or in a different location? I had mine rebuilt a little over a year ago. Very high quality work. I hope customer side curtain frames are someplace else and can be finished.
>> 
>> Maybe there is special tooling used to make TRF parts located at other companies where special parts were manufactured for TRF? What might happen to anything located in different locations? I'm thankful I have my rebuilt side curtains and the frames are not still sitting at TRF. But what about others?
>> 
>> TeriAnn
>> 
>> _______________________________________________
>> [email-masked]
>> 
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From: Rich Hahn via Fot <[email-masked]>
Date: Thu, 28 Dec 2023 17:21:40 +0000 (UTC)

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 On a similar note, years ago during one of the TRA conventions in Greensbu=
rg while doing the Fun Rally my TR4A water pump impeller shaft decided it h=
ad had enough and packed it in.=C2=A0 I limped into the Roadster Factory fo=
r the picnic and Charles and John Swager opened the company for me to get a=
 new pump.=C2=A0 I just took everything I thought I would need, they loaned=
 me a floor jack (to lift the engine enough to so the pully would clear the=
 crossmember enough to remove Triumph's industrial strength fan belt) and s=
crounged up some antifreeze to replace what I had lost.=C2=A0 I changed the=
 pump in their parking lot.=C2=A0 There were no questions about payment and=
 they just sent me a bill later on for the pump plus the other parts.=C2=A0=
 I have been buying from the Roadster Factory since Charles was running the=
 operation from his father's house and could always count on them for quali=
ty parts and advice, not to mention their support for the hobby in general!=
!=C2=A0 I hope they are able to rebuild the business.=C2=A0=C2=A0
    On Thursday, December 28, 2023 at 10:27:34 AM EST, Philip Gott via Fot =
<[email-masked]> wrote: =20
=20
 The loss of material items is bad enough, but truly sad to lose such a cus=
tomer oriented vendor. During the 2018 PVGP I had the canister oil filter g=
asket go bad. I drove to TRF where I not only bought a dozen proper gaskets=
, but they were gracious enough to let me change the filter and gasket in t=
heir back lot.=C2=A0 One of them even came out to see if all was going well=
. You don=E2=80=99t find that kind of helpful attitude at every shop.=20
They will be missed until they hopefully rebuild.
Phil Gott

Sent from my iPhone

> On Dec 28, 2023, at 2:57=E2=80=AFAM, Brad Eells via Fot <[email-masked]=
et> wrote:
>=20
> =EF=BB=BFThe family has yet to speak about the tragic event.
>=20
> I understand the local newspaper may have secured an interview with Alber=
t that may take place in the next few days.
>=20
> I believe that TRF policy was not to charge orders until they were ready =
to ship, do this seems to be a limited issue.
>=20
> What happens to all the specialty products and their manufacture remains =
to be seen.
>=20
> Perhaps our community can give the Runyan family more than one day to pro=
cess this disaster before demanding answers?
>=20
> Brad Eells
> Sent from my iPhone
>=20
>> On Dec 27, 2023, at 8:23=E2=80=AFPM, TeriAnn J. Wakeman via Fot <fot@aut=
ox.team.net> wrote:
>>=20
>> =EF=BB=BFIt is indeed horrible news for those of us who seek parts Moss =
does not carry. But it has got to be immediate for those of us in the middl=
e of a transaction. Parts paid for but not yet shipped and the computers wi=
th info about the transaction up in smoke.
>>=20
>> I find myself wondering about their side curtain rebuilding shop. Custom=
er's factory original side curtains waiting to be rebuilt. Were they stored=
 and rebuilt in the same building or in a different location? I had mine re=
built a little over a year ago. Very high quality work. I hope customer sid=
e curtain frames are someplace else and can be finished.
>>=20
>> Maybe there is special tooling used to make TRF parts located at other c=
ompanies where special parts were manufactured for TRF? What might happen t=
o anything located in different locations? I'm thankful I have my rebuilt s=
ide curtains and the frames are not still sitting at TRF. But what about ot=
hers?
>>=20
>>=20
>>=20
>>=20
>> Unsubscribe/Manage: http://autox.team.net/mailman/options/fot/tr4abrad@g=
mail.com
>>=20
>>=20
>=20
>=20
> Unsubscribe/Manage: http://autox.team.net/mailman/options/fot/vfracing@ao=
l.com
>=20
>=20

ahoo.com

 =20
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<html><head></head><body><div class=3D"ydp4f71bf72yahoo-style-wrap" style=
=3D"font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px=
;"><div></div>
        <div dir=3D"ltr" data-setdir=3D"false">On a similar note, years ago=
 during one of the TRA conventions in Greensburg while doing the Fun Rally =
my TR4A water pump impeller shaft decided it had had enough and packed it i=
n.&nbsp; I limped into the Roadster Factory for the picnic and Charles and =
John Swager opened the company for me to get a new pump.&nbsp; I just took =
everything I thought I would need, they loaned me a floor jack (to lift the=
 engine enough to so the pully would clear the crossmember enough to remove=
 Triumph's industrial strength fan belt) and scrounged up some antifreeze t=
o replace what I had lost.&nbsp; I changed the pump in their parking lot.&n=
bsp; There were no questions about payment and they just sent me a bill lat=
er on for the pump plus the other parts.&nbsp; I have been buying from the =
Roadster Factory since Charles was running the operation from his father's =
house and could always count on them for quality parts and advice, not to m=
ention their support for the hobby in general!!&nbsp; I hope they are able =
to rebuild the business.&nbsp;&nbsp;</div><div><br></div>
       =20
        </div><div id=3D"ydpa941c683yahoo_quoted_3948808038" class=3D"ydpa9=
41c683yahoo_quoted">
            <div style=3D"font-family:'Helvetica Neue', Helvetica, Arial, s=
ans-serif;font-size:13px;color:#26282a;">
               =20
                <div>
                    On Thursday, December 28, 2023 at 10:27:34 AM EST, Phil=
ip Gott via Fot &lt;[email-masked]&gt; wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div dir=3D"ltr">The loss of material items is bad eno=
ugh, but truly sad to lose such a customer oriented vendor. During the 2018=
 PVGP I had the canister oil filter gasket go bad. I drove to TRF where I n=
ot only bought a dozen proper gaskets, but they were gracious enough to let=
 me change the filter and gasket in their back lot.&nbsp; One of them even =
came out to see if all was going well. You don=E2=80=99t find that kind of =
helpful attitude at every shop. <br clear=3D"none">They will be missed unti=
l they hopefully rebuild.<br clear=3D"none">Phil Gott<br clear=3D"none"><br=
 clear=3D"none">Sent from my iPhone<br clear=3D"none"><br clear=3D"none">&g=
t; On Dec 28, 2023, at 2:57=E2=80=AFAM, Brad Eells via Fot &lt;<a shape=3D"=
rect" href=3D"mailto:[email-masked]" rel=3D"nofollow" target=3D"_blank"=
>[email-masked]</a>&gt; wrote:<br clear=3D"none">&gt; <br clear=3D"none=
">&gt; =EF=BB=BFThe family has yet to speak about the tragic event.<br clea=
r=3D"none">&gt; <br clear=3D"none">&gt; I understand the local newspaper ma=
y have secured an interview with Albert that may take place in the next few=
 days.<br clear=3D"none">&gt; <br clear=3D"none">&gt; I believe that TRF po=
licy was not to charge orders until they were ready to ship, do this seems =
to be a limited issue.<br clear=3D"none">&gt; <br clear=3D"none">&gt; What =
happens to all the specialty products and their manufacture remains to be s=
een.<br clear=3D"none">&gt; <br clear=3D"none">&gt; Perhaps our community c=
an give the Runyan family more than one day to process this disaster before=
 demanding answers?<br clear=3D"none">&gt; <br clear=3D"none">&gt; Brad Eel=
ls<br clear=3D"none">&gt; Sent from my iPhone<br clear=3D"none">&gt; <br cl=
ear=3D"none">&gt;&gt; On Dec 27, 2023, at 8:23=E2=80=AFPM, TeriAnn J. Wakem=
an via Fot &lt;<a shape=3D"rect" href=3D"mailto:[email-masked]" rel=3D"=
nofollow" target=3D"_blank">[email-masked]</a>&gt; wrote:<br clear=3D"n=
one">&gt;&gt; <br clear=3D"none">&gt;&gt; =EF=BB=BFIt is indeed horrible ne=
ws for those of us who seek parts Moss does not carry. But it has got to be=
 immediate for those of us in the middle of a transaction. Parts paid for b=
ut not yet shipped and the computers with info about the transaction up in =
smoke.<br clear=3D"none">&gt;&gt; <br clear=3D"none">&gt;&gt; I find myself=
 wondering about their side curtain rebuilding shop. Customer's factory ori=
ginal side curtains waiting to be rebuilt. Were they stored and rebuilt in =
the same building or in a different location? I had mine rebuilt a little o=
ver a year ago. Very high quality work. I hope customer side curtain frames=
 are someplace else and can be finished.<br clear=3D"none">&gt;&gt; <br cle=
ar=3D"none">&gt;&gt; Maybe there is special tooling used to make TRF parts =
located at other companies where special parts were manufactured for TRF? W=
hat might happen to anything located in different locations? I'm thankful I=
 have my rebuilt side curtains and the frames are not still sitting at TRF.=
 But what about others?<br clear=3D"none">&gt;&gt; <br clear=3D"none">&gt;&=
gt; TeriAnn<br clear=3D"none">&gt;&gt; <br clear=3D"none">&gt;&gt; ________=
_______________________________________<br clear=3D"none">&gt;&gt; <a shape=
=3D"rect" href=3D"mailto:[email-masked]" rel=3D"nofollow" target=3D"_bl=
ank">[email-masked]</a><br clear=3D"none">&gt;&gt; <br clear=3D"none">&=
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w" target=3D"_blank">http://www.fot-racing.com</a><br clear=3D"none">&gt;&g=
t; <br clear=3D"none">&gt;&gt; Donate: <a shape=3D"rect" href=3D"http://www=
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