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Re: TRF tech line...not v. nice

To: Marcus Tooze <mtooze@tan.unl.edu>
Subject: Re: TRF tech line...not v. nice
From: Lenny Seidman <lseidman@erols.com>
Date: Mon, 10 Feb 1997 18:33:56 -0500
Cc: triumphs@Autox.Team.Net
References: <9702102216.AA08544@fish.calmit.unl>
Marcus,
I gotta tell ya you really got to me. I'm glad I don't own the TRF.
Maybe you should complain to the british cars lsst or better yet the TVR
list on the net. I'm sure you'll get sympathy there.

Marcus Tooze wrote:
> 
> Heres a quick story,
> 
> I just got off the phone with the TRF tech line. I called them because
> there is a bushing on my TVR that I suspect is from a spitfire (upper and 
>lower
> inner a-arm front susp.). I wanted somebody to measure one
> to see if it  matched the one I have on my TVR, if it did...I
> would then purchase it. The guy asked me if I had a TR part number, to
> which I replied no, but it looked a lot like a spit a-arm bushing,
> could he measure it for me. The guy launcehd into a monologue about
> how I should call a TVR dealer, or Gene Bird to get one. I said they
> didn't have them available.  He then carried on saying how
> this wasn't how they normally conducted business and that he needed
> a part number and couldn't go running around measuring bushings (I only
> wanted him to measure one, the spit one). This
> went on for 10 minutes, with me saying "but, I only want you
> to measure one..." only to be interupted
> in mid-sentence by him telling me how I should call TVR for the part.
>  Finally he broke down
> and looked up the number on the computer to go get a bushing to measure.
> Out of stock.
> 
> I've never ordered anything from TRF for the whole time I've I've
> owned/ran british cars, because they are always out of stock and they are
> expensive. This mans rudeness pretty much capped it for me....
> 
> marcus
> 
> ----- End Included Message -----

-- 
Lenny Seidman
Elkins Park, Pennsylvania, USA  
email: lseidman@erols.com

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