Before I bought my 1/2" drive click torque wrench from Craftsman, I looked
at the warranty on the package. It does not come with the lifetime
warranty. I think it is only a year. If you worry about the thing going
out of spec, buy a beam type torque wrench. The click type DOES go out of
spec!
Hand tools with no moving parts have the lifetime warr. When we moved in to
our new office, some worker left a Craftsman version of a visegrip. It was
a mess, with the spring bent and it flopped open when you looked at it
crooked. I took it back to Sears Hardware and they gave me a new one on the
spot.
Years ago, when I had the Type II VW, I was using a Craftsman woodworking
vise to bend the bumper back into shape. I busted it real good! They
replaced it under warranty.
You gotta read the fine print. This is America. We were built on fine
print.
Allen Hefner
Norristown, PA
*Current:*
2006 Chebbie
*Former:*
1963 Sunbeam Alpine Series III
1967 Triumph TR4A IRS
1964 VW Type I
1967 VW Type II
1967 Rover 2000TC
1977 MG Midget
On Wed, May 4, 2011 at 12:45 PM, Mike MacLean <rrengineer.mike at att.net>wrote:
> Yeah, well they won't replace all their hand tools for free. I had a Sears
> torque wrench just fall apart at the head. I could have reassembled it
> myself,
> but I thought they would just replace it for free because it was a hand
> tool
> and it said Sears on it. The guy in the tool dept told me to go to the
> Sears
> Outlet store across the street and they would take care of me. The outlet
> store repairs Sears products as well as sells the at reduced prices. They
> told
> me they would repair it for $60. He'll, a new one was $68! I still have
> not
> replaced it 4 years later.
> Mike MacLean
>
> Sent from my iPhone
>
> On May 4, 2011, at 7:57, <bjshov8 at tx.rr.com> wrote:
>
> > I have not had to test their warranty for 5 years or more but I did have
> them replace a ratchet for me at that time and they did it without
> question.
> I have heard rumors that they will not honor the warranty if you are using
> the
> tools as a professional mechanic but I don't know if that is true or not.
> >
> > The type of tools that I buy from Sears are the ones that in my use I
> would
> not expect to ever fail under normal use. If they were faulty I would know
> it
> right away and take them back for replacement.
> >
> >
> >> BJNoSHOV8 wrote: "I picked up various Sears sets on sale...."
> >>
> >> Do Craftsman tools still come with a lifetime guarantee?
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