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Re: [Spridgets] Thinking of Frank--Made in America

To: Mike MacLean <rrengineer.mike@att.net>, "<bjshov8@tx.rr.com>"
Subject: Re: [Spridgets] Thinking of Frank--Made in America
From: Michael Johnson <ahmjsprite@yahoo.com>
Date: Sat, 7 May 2011 23:35:34 -0700 (PDT)
As a professional mechanic, my toolbox is filled with Mac, Matco, Snap-on and 
Craftsman tools. But my favorite combination wrenches are Bonney brand - don't 
think they are still available. My Bonney wrenches have a feel and balance that 
are unmatched. Take it from someone who uses them 8 hours a day, 5 days a week.
Mike





________________________________
From: Mike MacLean <rrengineer.mike@att.net>
To: "<bjshov8@tx.rr.com>" <bjshov8@tx.rr.com>
Cc: "spridgets@autox.team.net" <spridgets@autox.team.net>
Sent: Wed, May 4, 2011 11:45:58 AM
Subject: Re: [Spridgets] Thinking of Frank--Made in America

Yeah, well they won't replace all their hand tools for free. I had a Sears
torque wrench just fall apart at the head. I could have reassembled it myself,
but I thought they would just replace it for free because it was a hand tool
and it said Sears on it.  The guy in the tool dept told me to go to the Sears
Outlet store across the street and they would take care of me. The outlet
store repairs Sears products as well as sells the at reduced prices. They told
me they would repair it for $60.  He'll, a new one was $68!  I still have not
replaced it 4 years later.
Mike MacLean

Sent from my iPhone

On May 4, 2011, at 7:57, <bjshov8@tx.rr.com> wrote:

> I have not had to test their warranty for 5 years or more but I did have
them replace a ratchet for me at that time and they did it without question.
I have heard rumors that they will not honor the warranty if you are using the
tools as a professional mechanic but I don't know if that is true or not.
>
> The type of tools that I buy from Sears are the ones that in my use I would
not expect to ever fail under normal use.  If they were faulty I would know it
right away and take them back for replacement.
>
>
>> BJNoSHOV8 wrote:  "I picked up various Sears sets on sale...."
>>
>> Do Craftsman tools still come with a lifetime guarantee?
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