David has it right but let me add. Once you have the two wires you may
have to
switch them red for green to get the right polarity.
David well said simply.
Pete
On Sat, 11 Jul 2009 08:36:34 -0700, Linda Grunthaner
<grunthaner@gmail.com> wrote:
>
> I'm in a jam here in my partner's Brooklyn apartment trying to get her
> land
> line phone (no dsl or internet) to work. Her brother removed a non load
> bearing wall in the kicthen and removed the wall jack in the process. He
> knew nothing about electricity so he just re connected the matching
> wires (I
> never saw the image & no wire photos or sketches provided) and now there
> is
> no land line dial tone. Her brother went back to Michigan so I'm unable
> to
> ask him questions but being he knows nothing about electricity it
> wouldn't
> help anyway.
>
> I want to test the incoming line (COOP apartment) to determine if the
> phone
> company is needed as it is extremely expensive to get any work done in
> the
> city therefore the process of elimination is best.. I looked at the jack
> box
> which connects to the outside wires and I see 2 black wires coming into
> the
> apt. they are connected to the (old fasion jack box which has no plug for
> the phone) so I purchased a jack box which btw is a plastic piece of crap
> and will break soon. One of the 2 black wires are connected to the red
> terminal of the house line and the other to the green house line. I
> think I
> remember only 2 lines are used out of the 4 provided on a phone line am I
> correct? So the yellow and the black strand are clipped and not
> connected. I
> connected the outside black to the new box on the red phone line wire and
> the other black outside line to the green. I am not using any other jack
> box colors. When I plugged in the phone I get no dial tone.
>
> I'm on my way to a memorial service for my dear deceased father's
> girlfriend who passed away the other day and will check back on line for
> replies. I can send pictures if you want. Unfortunately I do have an
> ohm's
> meeter so I can't test with that can anyone tell me how? I saw online a
> way
> to plug in a phone to the outside tester port on the box but being this
> is a
> big apartment I suspect that won't be easy.
>
> Thank you in advance.
> Linda
> I can call via my cell for one on one help if that will be easier but not
> until I get back from the service in Queens.
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