Dave@SWCP.com Taos Garage Annex in Albuquerque
'59 AH :{) '54 BN1
>
>
> An award should go to the United Airlines gate agent in Denver for
> being
>
> smart and funny, and making her point, when confronted with a passenger
>
> who probably deserved to fly as baggage. A crowded United flight was
>
> canceled. A single agent was rebooking a long line of inconvenienced
>
> travelers. Suddenly an angry passenger pushed his way to the desk.
>
> He slapped his ticket down on the counter and said,
>
> "I HAVE to be on this flight and it has to be FIRST CLASS! "
>
> The agent replied, 'I'm sorry, sir. I'll be happy to try to help you,
>
> but I've got to help these folks first, and I'm sure we'll be able to
>
> work something out." The passenger was unimpressed. He asked loudly, so
>
> that the passengers behind him could hear, "Do you have any idea who I
>
> am?"
>
> Without hesitating, the gate agent smiled and grabbed her public
> address
>
> microphone: "May I have your attention please?" she began, her voice
>
> bellowing throughout the terminal. "We have a passenger here at the
> gate
>
> WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity,
>
> please come to the gate. "
>
> With the folks behind him in line laughing hysterically, the man glared
>
> at the United agent, gritted his teeth and swore, 'F*** you! "
>
> Without flinching, she smiled and said, "I'm sorry, sir, but you'll
> have
>
> to stand in line for that, too."
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