Re: need honest response.....please

[David Christman <dpc@ai.mit.edu>]

I sell car parts mail order and would like to pass on some 
advise about UPS "insurance".  I once shiped a sway bar (1 inch
thick spring steel) to a custumer who received it bent.  I tried
to collect $60 for the damage and was informed that the sway bar
had not been packed well enough.  I told them in would have taken
literally tons of force to bend it, but to no avail.  Lesson: UPS
insurance is for lost articles only.  (I hear that a
professional packer will insure for damage.)

I doubt that the seller mentioned received anything from ups.