Oh I'm not necessarily PO'ed nor am I ragging AH Spares as you suggest. I
am extremely disappointed thought. I apparently left out AH Spares quote
they provided when I inquired about their grills. Here it is again followed
by my quote to them as to why I was choosing them:
AH: "In answer to your question about XGRL101. There has been a problem
with many of the repro grilles. We have had complaints about the studs not
lining up (this happened to one of our employees who tried to fit one on his
own Frogeye). We have now had a new tool made so that the studs can be
accurately welded in position. The first two grilles made using this new
tool were checked by a local Frogeye restorer last week. He said the fit
was perfect so we will now put the product back into mass production and
hope to have stocks of both stainless steel and chrome within the next 6
weeks."
ME: "I will readily admit to you that I am placing the order with AH Spares
in anticipation of receiving a high quality, excellent fitting grill as per
your description."
How would you feel if the things they claim were corrected were not. What
makes it worse for me was that I wanted a new, shiny grill for the upcoming
Berkley show on 9/20. Guess what, it ain't gonna happen now.
I have no doubt that AH Spares will treat me courteously and will take the
grill back. They have always been extremely helpful on my past orders.
This just happened at a bad time.
To paraphrase the singer; "It's my party and I'll friggin' cry if I want
to!"
Jeff
-----Original Message-----
From: Martyn Ridley <ridleymj@bis.on.ca>
To: spridgets@autox.team.net <spridgets@autox.team.net>
Date: Sunday, September 06, 1998 12:25 PM
Subject: Sprite Grilles & Other non-fitting parts
>Hey guys, cool it a bit!
>
>I get p****d off to when things don't work (presently a MAG scanner -
>help!) but don't rag on the vendor till you have given him a chance to
>respond. Remember that olde British motto: IDENTICAL PARTS AREN'T.
>
>I too have a new grille and it too doesn't fit as well as the one that was
>mangled and bent into shape. Furthermore over the past 40 years the nose
>as changed shape (car & driver). Give AH a chance.
>
>If you get the run around from the vendor, tell us, but give him a chance
>first.
>
>Cheers,
>Martyn
>
>
>PS: I once bought an oil cooler from Obsolete Auto in Sarnia/Port Edward.
>No hoses arrived (though they were clearly in the picture and lets face
>necessary to use the unit). I called Obsolete, and they behaved like
>A******s. I've NEVER been back. However I returned many other parts,
>never a problem - even when I screwed up and ordered the wrong part (
>Thanks Moss!! ).
>It's the going, not the getting there, that's good.
> (Harry Chapin - Greyhound)
>
|