E-bay doesn't give a damn if sellers rip customers off. As long as the seller
is giving them their cut, everything if fine and dandy by them. Customers are
simply scum to be milked. E-bay makes that very clear in all their threats and
warnings about suspending buyers who do not pay, with nothing about sellers
that do not deliver.
I've been burned by a seller, and e-bay, before. The seller didn't send the
product, though he took my money. After several months of trying to get him to
reply I left a negative feedback. I was also following the procedures for an
insurance claim and investigation. Because I left a negative feedback on the
seller, I was denied an insurance claim. After all, the instructions clearly
state that you cannot receive an insurance claim if the seller has had any
negative feedbacks in the past six months. Cute. E-bay also removed the item
early from their listings, effectively blocking me from the required step of
printing the web listing to send in to their insurance division. They removed
the web page on the exact day they told me to send in a copy of it.
E-bay concluded their "investigation", and nothing happened. I asked them
several times what they had concluded and what their action was to be. They
finally replied. Since he'd only ripped me off, he was an acceptable seller in
good standing, no action was warranted against him for his theft. They didn't
even beat around the bush in that reply. Flatly and absolutely, they fully
condone theft by the sellers.
So of course e-bay would allow a seller to hide is negative feedbacks. If they
didn't, they wouldn't make as much money on their percentages.
>>> "Graziano, Michael" <michael.graziano@csfb.com> 02/22 9:41 AM >>>
And try to contact eBay about the PRIVATE. I've had no luck at all with
contacting them. I'd like to know why it would be marked private.
-----Original Message-----
From: Vic Whitmore [mailto:vicwhit@home.com]
Sent: Thursday, February 22, 2001 9:14 AM
To: Spitfires Maillist
Subject: Contact Request
I need some feedback and help regarding a bad deal.
I am having some difficulties with a transaction involving a John Nichols,
operating out of "The Shop" in Gardena CA. He is known on the eBay site as
"redqueen3" and his e-mail address is uzeeus@aol.com. Note this is not an
eBay
transaction but he did contact me after I lost a bid and he offered a
similar
item at my bid price.
I won't go into the history other than to say he has had my money since
early
December and has made excuses since. He is slow in responding to e-mail. At
this
point I really don't know if he is ripping me off or is just plain awful at
doing business.
A few weeks ago, you could view the feedback for him on eBay but now it is
marked "Private". That is the first time I have seen this and it seems like
he
is covering up the negative comments. This should be a red flag to any
bidder.
If you have had transactions with this person or know of his business, I
would
like to hear from you.
Much appreciated,
Vic Whitmore
76 Spitfire
Thornhill, Ontario
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