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How about calling them? Here's the "contact us" page:
http://www.richmondwaterheaters.com/Contact-Richmond-Water-Heaters
It says:
Customer Service Call Center
7:30am - 5:00pm Central Time Weekdays
Phone: 800.621.5622
-Steve
At 08:28 PM 1/1/2016, Tim . wrote:
>Content-Language: en-US
>Content-Type: multipart/alternative;
>
>boundary="_000_CY1PR13MB0503F023355DE6CD1098E845B4F00CY1PR13MB0503namp_"
>
>Hi all,
>
>
>This house we bought has a Richmond electric water heater. I want to
>check the anode but there is no hex nut on top. All I see are
>plastic plugs that, when pulled, only expose insulation.
>
>
>I looked online and cannot find anything that shows how to do this
>on this brand's units. I realize that I am search challenged but
>looked for quite a while.
>
>
>I tried to send a message to the company via their website but the
>site would not allow me to send the message.
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<html>
<body>
How about calling them? Here's the "contact us"
page:<br>
<a href="http://www.richmondwaterheaters.com/Contact-Richmond-Water-Heaters";
eudora="autourl">
http://www.richmondwaterheaters.com/Contact-Richmond-Water-Heaters</a><br>
<br>
It says:<br><br>
<b>Customer Service Call Center<br>
</b>7:30am - 5:00pm Central Time Weekdays<br>
Phone: 800.621.5622<br><br>
-Steve<br><br>
At 08:28 PM 1/1/2016, Tim . wrote:<br>
<blockquote type=cite class=cite cite="">Content-Language: en-US<br>
<x-tab> </x-tab>
boundary="_000_CY1PR13MB0503F023355DE6CD1098E845B4F00CY1PR13MB0503namp_"<br>
<br>
Hi all, <br><br>
<br>
This house we bought has a Richmond electric water heater. I want to
check the anode but there is no hex nut on top. All I see are plastic
plugs that, when pulled, only expose insulation. <br><br>
<br>
I looked online and cannot find anything that shows how to do this on
this brand's units. I realize that I am search challenged but looked for
quite a while. <br><br>
<br>
I tried to send a message to the company via their website but the site
would not allow me to send the message. </blockquote></body>
</html>
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Archive: http://www.team.net/archive
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