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I have to admit, I've never had a problem returning a craftsman product.  I 
even found one of the "Robo-Grip" wrenches on the side of the road.  it was 
rusted pretty bad.  They gave me a new one, no questions asked.
I use the Sears in Phillipsburg, NJ and Princeton, NJ.
I'll go as far as saying that if you have a broken craftsman tool, send it 
to me and I'll get it replaced for you.
Note: Being a member of the craftsman club is a form of currency at Sears. 
join,  it's free and you get special deals and sales.
Rev. Inch
inch@megageek.com
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