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Moss? Nope, not this time Bob
=20
From: Bob Spidell [mailto:bspidell@comcast.net]=20
Sent: March 1, 2015 11:17 AM
To: geraldhull@eastlink.ca
Cc: varley@cosmos.net.au; healeys
Subject: Re: [Healeys] water pumps and other repro parts
=20
re: "Can anyone guess who the supplier/manufacturer of all these parts =
was?"
=20
I'm gonna take a WAG it was Moss Motors; who supplied me with two =
defective pumps (broken shafts). There's more to the story; Moss' =
technical support man, Michael Grant, went to great lengths to rectify =
the situation best he could (though he couldn't make up for a =
foreshortened Healey road trip). Michael was just as frustrated as I =
was; he has worked with this supplier for years and the story is =
familiar: the founder of the company, who had supplied quality parts, =
dropped dead of a heart attack and his successors did not share his =
concerns for quality and integrity. Michael informed the company of the =
quality issues and they did nothing; they can apparently keep selling =
crap and get away with it and, last I heard, there was no other source =
for the pumps. Michael owns and regularly drives a BJ8, so shares our =
concerns parts quality.
=20
Another side note: I have talked to other suppliers who deal with many =
customers who were frustrated by the fact customers bought only on price =
(yep, Healey owners can be cheap SOBs sometimes). One seller had a NOS =
bumper for a Big Healey--at the time it was $300--and all his customers =
complained strenuously about the price and bought cheap aftermarket =
bumpers which were all but junk. =20
=20
We all would like first-rate quality at third-world supplier prices, no? =
But, if we want quality we have to be willing to pony up for it =
although, I've seen what the cast Al sumps cost and there's no excuse =
they aren't first-rate.
=20
OTOH, we do have suppliers like Denis Welch who, AFAIK, does supply =
first-rate kit though at premium prices.=20
=20
Bob
=20
_____ =20
From: "Gerald Hull" <geraldhull@eastlink.ca>
To: varley@cosmos.net.au, "healeys" <healeys@autox.team.net>
Sent: Sunday, March 1, 2015 4:57:53 AM
Subject: Re: [Healeys] water pumps and other repro parts
=20
My most recent experience was with BJ8 rocker bushing made with oil =
channels
abound 85% of the circumference. Install and drill those puppies and you
would have greatly diminished oil pressure for sure. About 15 years ago =
I
installed 2 coolant pumps on the BJ8 and both leaked immediately. Then I =
got
smart and rebuilt my original. On another occasion I was installing a
collant pump on a TR3 when the impeller fell off on the floor. Just =
junk.
Can anyone guess who the supplier/manufacturer of all these parts was?=20
=20
Gerry
=20
=20
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-CA link=3Dblue =
vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Moss? Nope, not this time Bob<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span lang=3DEN-US =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bob =
Spidell [mailto:bspidell@comcast.net] <br><b>Sent:</b> March 1, 2015 =
11:17 AM<br><b>To:</b> geraldhull@eastlink.ca<br><b>Cc:</b> =
varley@cosmos.net.au; healeys<br><b>Subject:</b> Re: [Healeys] water =
pumps and other repro parts<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'>re: "Can =
anyone guess who the supplier/manufacturer of all these parts =
was?"<o:p></o:p></span></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'><o:p> </o:p><=
/span></p></div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'>I'm gonna take a =
WAG it was Moss Motors; who supplied me with two defective pumps (broken =
shafts). There's more to the story; Moss' technical support man, =
Michael Grant, went to great lengths to rectify the situation best he =
could (though he couldn't make up for a foreshortened Healey road =
trip). Michael was just as frustrated as I was; he has worked with =
this supplier for years and the story is familiar: the founder of the =
company, who had supplied quality parts, dropped dead of a heart attack =
and his successors did not share his concerns for quality and =
integrity. Michael informed the company of the quality issues and =
they did nothing; they can apparently keep selling crap and get away =
with it and, last I heard, there was no other source for the =
pumps. Michael owns and regularly drives a BJ8, so shares our =
concerns parts quality.<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'>Another side =
note: I have talked to other suppliers who deal with many customers who =
were frustrated by the fact customers bought only on price (yep, Healey =
owners can be cheap SOBs sometimes). One seller had a NOS bumper =
for a Big Healey--at the time it was $300--and all his customers =
complained strenuously about the price and bought cheap aftermarket =
bumpers which were all but junk. =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'>We all would like =
first-rate quality at third-world supplier prices, no? But, =
if we want quality we have to be willing to pony up for it although, =
I've seen what the cast Al sumps cost and there's no excuse they aren't =
first-rate.<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'>OTOH, we do have =
suppliers like Denis Welch who, AFAIK, does supply first-rate kit though =
at premium prices. <o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'><o:p> </o:p><=
/span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'>Bob<o:p></o:p></sp=
an></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial","sans-serif";color:black'><o:p> </o:p><=
/span></p></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-family:"Arial","sans-serif";color:black'><hr size=3D2 =
width=3D"100%" align=3Dcenter id=3Dzwchr></span></div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-family:"Helvetica","sans-serif";color:black'>From: =
</span></b><span =
style=3D'font-family:"Helvetica","sans-serif";color:black'>"Gerald =
Hull" <<a =
href=3D"mailto:geraldhull@eastlink.ca">geraldhull@eastlink.ca</a>><br>=
<b>To: </b><a =
href=3D"mailto:varley@cosmos.net.au">varley@cosmos.net.au</a>, =
"healeys" <<a =
href=3D"mailto:healeys@autox.team.net">healeys@autox.team.net</a>><br>=
<b>Sent: </b>Sunday, March 1, 2015 4:57:53 AM<br><b>Subject: </b>Re: =
[Healeys] water pumps and other repro parts<o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Helvetica","sans-serif";color:black'><o:p> </o=
:p></span></p></div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica","sans-serif";color:black'>My most =
recent experience was with BJ8 rocker bushing made with oil =
channels<br>abound 85% of the circumference. Install and drill those =
puppies and you<br>would have greatly diminished oil pressure for sure. =
About 15 years ago I<br>installed 2 coolant pumps on the BJ8 and both =
leaked immediately. Then I got<br>smart and rebuilt my original. =
On another occasion I was installing a<br>collant pump on a TR3 when the =
impeller fell off on the floor. Just junk.<br>Can anyone guess who the =
supplier/manufacturer of all these parts was? =
<o:p></o:p></span></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica","sans-serif";color:black'><o:p> </o=
:p></span></p></div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica","sans-serif";color:black'>Gerry<br> =
; <o:p></o:p></span></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Helvetica","sans-serif";color:black'><o:p> </o=
:p></span></p></div></div></div></div></body></html>
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