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Re: [TR] Moss Motors convoluted ordering sytstem

To: "=?utf-8?B?S2VpdGggU3Rld2FydA==?=" <keithstewart@execulink.com>
Subject: Re: [TR] =?utf-8?q?Moss_Motors_convoluted_ordering_sytstem?=
From: "=?utf-8?B?c3Bvb2swMUBjb21jYXN0Lm5ldA==?=" <spook01@comcast.net>
Date: Mon, 30 Jan 2012 19:50:09 -0600
Did you tell him?  
I'm sure he would have dropped it in an envelope for you.  Of course, having 
said that, that sounds like some dopey helper might have packed it.
I believe in the adage that an articulate squeaking wheel gets grease!  :-)

Sent from my Verizon Wireless Phone

----- Reply message -----
From: "Keith Stewart" <keithstewart@execulink.com>
To: "spook01@comcast.net" <spook01@comcast.net>
Cc: <wbeech@flash.net>, <triumphs@autox.team.net>
Subject: [TR] Moss Motors convoluted ordering sytstem
Date: Mon, Jan 30, 2012 5:03 pm


On 2012-01-30, at 2:12 PM, spook01@comcast.net wrote:

> Guys,
> I know the owner of lbcc, and he charges a discount off moss to everyone.  He 
>gets some things from other suppliers, but Jeff NEVER stiffs his customers.
> He and his wife travel to car shows all season long, and since his is a mom 
>and pop organization, sometimes he uses recycled boxes.
> He tries very hard to pack so there is no damage, but I'm sure sometimes he 
>uses a box that is to hand, even though its too big.
> The point is, he's a small operator who tries hard to satisfy.
> And, no, I have no commercial interest. 

I have no disagreement with what you are saying. Kim Chevalier and I have 
helped Jeff set up his display when he used to take in TRF's Summer Party. I 
can also remember a speedy take down I assisted with when a storm came up. Yes, 
it is a small operation and Jeff and his wife are great people. BUT, that does 
not change the fact that I stated. I ordered a $10.00 decal that could have 
been shipped quite properly in an envelope with a cardboard stiffener. It was 
packaged such that the shipping costs were $15 - $20. I have no commercial 
interest either but that still leaves me as a dissatisfied customer. Had I 
remotely even suspected shipping would be twice the cost of the item, I would 
not have ordered it.=

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